2014 FORD FLEX service reset

If you select: You can:
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
SYNC®405
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Owners Guide gf, 1st Printing, April 2013
USA(fus)

Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
450MyFord Touch® (If Equipped)
2014 Flex(471)
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USA(fus)

SIRIUS troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel. Your subscription does
not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact SIRIUS at
1-888-539-7474 to
resolve subscription
issues.
456MyFord Touch® (If Equipped)
2014 Flex(471)
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USA(fus)

Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is equipped with the Intelligent Oil-Life Monitor® (IOLM)
system which displays a message in the information display at the proper
oil change service interval; this interval may be up to one year or
10000 miles (16000 kilometers). When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in the information display, it is time
for an oil change; the oil change must be done within two weeks or
500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing. The Intelligent Oil-Life
Monitor® must be reset after each oil change; see theInformation
Displayschapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraft® or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
530Scheduled Maintenance
2014 Flex(471)
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USA(fus)

Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect cabin air filter (if equipped).
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
Scheduled Maintenance535
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Perform the services shown in the following tables when specified or
within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED
message appearing in the information display.
Example #1:The OIL CHANGE REQUIRED message comes on at
28751 miles (46270 kilometers); perform the 30000 mile (48000
kilometer) automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on,
but the odometer reads 30000 miles (48000 kilometers); perform the
engine air filter replacement. (For example, the Intelligent Oil-Life
Monitor was reset at 25000 miles [40000 kilometers].)
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredInspect and lubricate U-joints.
See axle maintenance items under
Exceptions.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
540Scheduled Maintenance
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USA(fus)

Extensive idling or low-speed driving for long distances as in
heavy commercial use (such as delivery, taxi, patrol car or
livery)
As required Change engine oil and filter as indicated by
the information display and perform services
listed in the Normal Scheduled Maintenance
chart.
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Replace engine air filter.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
Every 60000 miles
(96000 km)Replace spark plugs.
Operating in dusty or sandy conditions such as unpaved or
dusty roads
Inspect frequently,
service as requiredReplace cabin air filter (if equipped).
Replace engine air filter.
Every 5000 miles
(8000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and
measure tread depth.
Every 5000 miles
(8000 km) or six
monthsChange engine oil and filter.
*
Perform multi-point inspection.
Every 30000 miles
(48000 km)Change automatic transmission fluid.
*Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
Scheduled Maintenance541
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Display settings .........................485
Drivebelt ....................................355
Driving under special
conditions ..................199, 201, 204
sand .........................................202
snow and ice ...........................205
through water .................203, 262
Dual automatic temperature
control (DATC) .................137–138
E
Electronic message center .......117
Electronic stability control ......211
Emergencies, roadside
jump-starting ..........................267
running out of fuel .................188
Emergency brake
(see Parking brake) ..................208
Emission control system ..........192
End user license agreement ....510
Engine ........................................355
cleaning ...................................317
coolant .....................................292
fail-safe cooling .......................296
idle speed control ...................303
lubrication specifications .......356
refill capacities ........................356
service points ..........................290
Engine block heater .................184
Engine oil
checking and adding ..............291
dipstick ....................................291
filter, specifications ................359
refill capacities ........................356
specifications ..........................356
Event data recording ..................12
Exhaust fumes ..........................183F
Fail safe cooling ........................296
Fleet MyKey programming ........71
Floor mats .................................263
Fluid capacities .........................356
Four-Wheel Drive vehicles
driving off road .......................200
Freezer ......................................176
Fuel
cap ...........................................190
capacity ...................................356
choosing the right fuel ...........187
filler funnel .............................188
filling your vehicle with fuel ..190
filter, specifications ........302, 359
fuel pump shut-off ..................266
octane rating ...................187, 355
quality ......................................187
running out of fuel .................188
safety information relating to
automotive fuels .....................186
Fuel and distance computer ....120
outside temperature
indicator ..................................120
to empty indicator ..................120
trip distance ............................120
trip/reset button .....................120
Fuses ..................................278–279
G
Garage door opener ..................167
Gas cap (see Fuel cap) ............190
Gauges ...............................110–111
odometer .................................120
trip odometer ..........................120
H
Hazard flashers .........................266
548Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)