2014 FORD FLEX roof

For proper function of the roof rack system, loads must be placed
directly on crossbars affixed to the roof rack side rails. Your vehicle may
be equipped with factory-installed crossbars. Ford Genuine Accessory
crossbars, designed specifically for your vehicle, are also recommended
for use with your roof rack system.
Make sure that the load is securely fastened. Check the tightness of the
load before driving and at each fuel stop.
LOAD LIMIT
Vehicle Loading – With and Without a Trailer
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Tire Label or Safety Compliance Certification Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your authorized dealer plus any aftermarket
equipment.
Load Carrying243
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance273
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Fuse or relay
numberFuse amp
ratingProtected components
4 30A** Wipers, Washer pump
5 50A** Anti-lock brake system pump
6 — Not used
7 30A** Power liftgate
8 20A** Moonroof
9 20A** 2nd row console power point
10 — 3rd row power seats relay
11 — Heated rear window relay
12 — Trailer tow battery charge relay
13 — Starter relay
14 — Cooling fan #2 relay
15 — Fuel relay
16 — Not used
17 30A** 110V AC power point
18 40A** Front blower motor
19 30A** Starter motor
20 20A** Inside bin power point
21 20A** Instrument panel power point /
cigar lighter
22 30A** 3rd row seat module
23 30A** Driver power seat, Memory
module
24 30A** Trailer tow battery charge
25 — Not used
26 40A** Rear window defroster, Heated
mirrors
27 20A** Cargo power point
28 30A** Front heated/cooled seats
29 20A** Front heated seats
30 20A** Rear heated seats
31 25A** Electronic fan relay 3
280Fuses
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Fuse or relay
numberFuse amp
ratingProtected components
29 20A Radio, Global positioning system
module
30 15A Front park lamps, Trailer tow
relay for park lamps, Front side
markers
31 5A Trailer tow controller
32 15A Driver window switch and motor,
Power lock switches, Moonroof,
110V AC power point, Interior
rearview mirror
33 10A Not used (spare)
34 10A Blind spot monitor, 2nd row
heated seats, Reverse sensing
system, Rearview camera
35 5A Heads-up display, Climate control
humidity sensor
36 10A Not used (spare)
37 10A Refrigerator
38 10A Front passenger window switch
39 15A High beam headlamps
40 10A Rear park lamps, License plate
lamps
41 7.5A Occupant classification system,
Restraints control module
42 5A Not used (spare)
43 10A Not used (spare)
44 10A Not used (spare)
45 5A Not used (spare)
46 10A Climate control module
47 15A Fog lamps, Fog lamp indicator,
Front turn signals #2
48 30A Circuit
BreakerFront passenger power window,
Rear power windows
49 Delayed
accessory relayBody control module
286Fuses
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12000 miles (20000 kilometers) (whichever occurs first),
or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Bug shield•Splash guards
•Deflectors•Graphics
•Spoiler
Interior style
•Ambient lighting•Rear seat entertainment*
•Door sill plates with logo•Backlit door sill plates
•Floor mats
Lifestyle
•Ash cup / coin holder•Roof racks and carriers*
•Cargo organization and
management•Cargo net
•SUV camping tent*•Conversation mirror
•Trailer hitches, wiring harnesses
and accessorices•Roof rails
362Accessories
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HD Radio™ ...............................447
Headlamps
aiming ......................................308
bulb specifications ..................314
flash to pass ..............................99
high beam .................................99
replacing bulbs .......................310
Head restraints .........................146
Heated steering wheel ..............495
Heating ......................135, 137–138
Help ............................................494
Homelink wireless control
system ........................................167
Hood ..........................................288
How to use voice commands ...441
I
Ignition ...............................179, 355
Illuminated visor mirror ...........108
Information displays .................117
Inspection/maintenance (I/M)
testing ........................................194
Instrument panel
cleaning ...................................319
cluster ......................................111
Intelligent Access Key ................64
J
Jack ............................................347
positioning ...............................347
storage .....................................347
Joining two calls
(multiparty/conference call) ....394
Jump-starting your vehicle ......267K
Keyless entry system
autolock .....................................77
keypad .......................................82
locking and unlocking doors ....84
programming entry code .........82
Keys .......................................64, 86
positions of the ignition .........179
L
Lamps
bulb replacement
specifications chart ................314
headlamps, flash to pass ..........99
interior lamps .........................103
replacing bulbs .......................310
LATCH anchors ...........................30
Liftgate ........................................79
Lights, warning and indicator ..111
Listening to music ....................444
Load limits .................................243
Locks
autolock .....................................77
childproof ..................................36
doors ..........................................75
Lubricant specifications ...........356
Lug nuts ....................................353
M
Making and receiving calls .......467
MAP DVD - Loading and
Unloading ..................................467
Map icons ..................................505
Map mode ..................................504
Map preferences .......................502
Index549
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Map updates ..............................507
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................423
Message center .........................117
warning messages ...........121, 127
Mirrors ...............................105, 107
fold away .................................105
programmable memory ............66
side view mirrors (power) .....105
Moon roof ..................................109
Motorcraft® parts .............315, 359
MyFord Touch™ system ..........433
MyKey ..........................................71
N
Navigation features ...................498
Navigation voice commands ....507
Notifications ..............................479
O
Octane rating ............................187
P
Pairing other phones ........391, 466
Pairing your phone ...................466
Pairing your phone for the first
time ....................................390, 466
Parental MyKey programming ...71
Park Assist ................................213
Parking brake ............................208
Parts
(see Motorcraft® parts) ..........359Passenger Occupant
Classification Sensor ...................53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................402
Phone redial ..............................396
Phone settings ..................470, 491
Phone voice commands ............471
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................420
POI categories ...........................500
Point of Interest (POI) .............500
Power distribution box
(see Fuses) ...............................279
Power door locks ........................75
Power liftgate ..............................79
Power mirrors ...........................105
Powerpoint ................................172
Power steering ..........................240
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows .........................104
Privacy information ..........387, 438
Push button start system .........179
Putting a call on/off hold .........394
Q
Quick touch buttons .................506
R
Radio ..........................369, 374–375
AM/FM .....................................446
Single CD ................369, 374–375
550Index
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Radio reception .........................367
Radio voice commands .............451
Rear heated seats .....................154
Rear view camera
display ................................218, 487
Rear window
defroster ....................135, 137–138
Receiving a text
message .............................398, 470
Recommendations for
attaching safety restraints for
children ........................................24
Refrigerator ...............................176
Relays ................................278–279
Remote entry system
illuminated entry ......................78
locking/unlocking doors ...........75
replacing the batteries .............65
Reverse sensing system ...........213
Roadside assistance ..................265
Roof rack ...................................242
Route preferences ....................502
S
Safety Belt Maintenance ............48
Safety belts (see Safety
restraints) ..............................39, 42
Safety defects, reporting ..........277
Safety information ............386, 437
Safety restraints ..............39–40, 42
Belt-Minder® ............................42
extension assembly ..................42
for adults .............................39–40
for children ...............................24
inflatable safety belt .................46Occupant Classification
Sensor ........................................53
safety belt maintenance ...........48
seat belt maintenance ..............48
warning light and chime ....42–43
Safety restraints - LATCH
anchors ........................................30
Safety seats for children ............24
Safety Compliance
Certification Label ....................360
Satellite Radio ...................369, 452
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............534
SD card ......................384, 458, 498
Seat belts
(see Safety restraints) ...............39
Seats ..........................................157
child safety seats ......................24
climate control ........................156
easy access/easyout feature ..152
front seats ...............148, 150, 155
heated ..............................153–154
memory seat .....................66, 151
second row seats ............157, 161
third row seats ........161, 163–164
Second-row power fold seat ....158
SecuriCode keyless entry
system ..........................................82
SecuriLock passive anti-theft
system ..........................................86
Selecting your media source
(USB, Line in, BT audio) .........417
Sending new text messages .....469
Setting a destination ................498
Setting a destination by
voice ...........................................499
Index551
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