2014 FORD FLEX display

The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNC® or the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC®.
SYNC® data cannot be accessed without special equipment and access
to the vehicle’s SYNC® module. Ford Motor Company and Ford of
Canada will not access SYNC® data for any purpose other than as
described absent consent, a court order, or where required by law
enforcement, other government authorities, or other third parties acting
with lawful authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist™ (if equipped),
Vehicle Health Report (if equipped), and Traffic, Directions and
Information (if equipped).
ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
The display is located on the right side of your instrument cluster.
You can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source and select memory presets.
•In Phone mode, you can accept or reject an incoming call.
•If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
MyFord Touch® (If Equipped)439
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Use theOKand arrow buttons on the right side of your steering wheel
to scroll through the available modes.
You can make selections from the menu by using theOKbutton.
The selection menu expands and different options appear.
•PressOKto enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode. Small white arrows appear in the menu you are in which
indicate that you can scroll in those directions to enter more menus.
•PressOKto confirm your selection.
Note:If your vehicle is not equipped with Navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not true direction
(i.e., if the vehicle is traveling west, the middle of the compass graphic
displays west; north displays to the left of west though its true direction
is to the right of west).
USING VOICE RECOGNITION
This system helps you control many features using voice commands.
This allows you to keep your hands on the wheel and focus on what is in
front of you. The system provides feedback through audible tones,
prompts, questions and spoken confirmations depending on the situation
and the chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses
to your request.
When using voice commands, words and icons may appear in the lower
left status bar indicating the status of the voice session (such as
Listening, Success, Failed, Paused or Try Again).
440MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Confirmation Prompts:The system uses these short questions to
confirm your voice request. If turned off, the system simply makes a best
guess as to what you requested. The system may still occasionally ask
you to confirm settings.
Phone/Media Candidate Lists:Candidate lists are lists of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press theSettings icon >Settings>Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voice commands:
Press the voice icon. Wait for the prompt “Please say a
command”. Another tone sounds to let you know the system is
listening.
Voice settings using voice commands
“Interaction Mode Novice”
“Interaction Mode Advanced”
“Confirmation Prompts On”
“Confirmation Prompts Off”
“Phone Candidate Lists On”
“Phone Candidate Lists Off”
“Media Candidate Lists On”
“Media Candidate Lists Off”
“Help”
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
available only when the system displays a list of candidates generated
during a voice session. For example, when entering in a street address or
trying to call a contact from the phone you paired to the system.
MyFord Touch® (If Equipped)443
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set PTY for Seek/Scanallows you to select a category of music you
would like to search for. You can then choose to either seek or scan for
the stations playing that category.
RDS Text Displayallows you to view the information broadcast by FM
stations.
ASTallows you to have the system automatically store the six strongest
stations in your current location.
TAG Buttonis available when HD Radio is on, and allows you to tag a
song to download later. When you selectOn,TAG appears on-screen
when HD Radio is active. You can touchTA Gto save the information of
the song that is playing. When you plug in your portable music player,
the information transfers, if supported by your device. When you are
connected to iTunes, the tags appear to remind you of the songs you
would like to download. SeeHD Radio informationlater in this chapter.
Direct Tune
Touch this button to manually enter the desired station number. Touch
Enterwhen you are done.
HD Radio™ Information (If Available)
Note:HD Radio broadcasts are not available in all markets.
HD Radio technology is the digital evolution of analog AM/FM radio. Your
system has a special receiver that allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts, it already
receives. Digital broadcasts provide a better sound quality than analog
broadcasts with free, crystal-clear audio and no static or distortion. For
more information, and a guide to available stations and programming,
please visit www.hdradio.com.
MyFord Touch® (If Equipped)447
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS
satellite radio system includes
hardware and a limited subscription term that begins on the date of sale
or lease of your vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of SIRIUS satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.
Satellite radio electronic serial number (ESN):You need your ESN to
activate, modify or track your satellite radio account. The ESN is on the
System Information Screen (SR ESN: XXXXXXXXXXXX). To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
MyFord Touch® (If Equipped)455
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

SIRIUS troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel. Your subscription does
not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact SIRIUS at
1-888-539-7474 to
resolve subscription
issues.
456MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

SIRIUS troubleshooting tips
Radio display Condition Possible action
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off theLock
orSkipfunction on
that station.
Subscription Updated. SIRIUS has updated
the channels available
for your vehicle.No action required.
CD
Press the lower left corner of the touchscreen, and then select
theCDtab.
You can also advance and reverse the current track or current folder, if
applicable.
Repeat
Touch this button to repeat the currently playing track, all tracks on the
disc or turn the feature off if already on.
Shuffle
Touch this button to play the tracks or entire albums in random order, or
turn the feature off if already on.
Scan
Touch this button to hear a brief sampling of all available tracks.
More Info
Touch this button to see disc information.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
MyFord Touch® (If Equipped)457
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

SD logo is a trademark of SD-3C, LLC.
USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner of
the touchscreen, and then select theUSBtab.
This feature allows you to plug in media playing devices, memory sticks,
flash drives or thumb drives, and charge devices if they support this feature.
In order to playback video from your iPod or iPhone, if compatible, you
must have a special combination USB/RCA composite video cable, which
you can buy from Apple. When you connect the cable to your iPod or
iPhone, plug the other end into both the RCA jacks and the USB port.
Playing Music from Your Device
Insert your device and select theSD CardorUSBtab once the system
recognizes it. You can then select from the following options:
Repeatreplays the currently playing song or album.
Shuffleplays music on the selected album or folder in random order.
Similar Musicallows you to choose music similar to what is currently
playing.
More Infodisplays information such as current track, artist name,
album and genre.
Optionsallows you to view and adjust various media settings.
•Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
MyFord Touch® (If Equipped)459
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)