
For a complete listing of the accessories
that are available for your vehicle, please
contact your dealer or visit our online store
at: Accessories.Ford.com (U.S. only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada dealer. Ford Motor Company
will repair or replace any properly
dealer-installed Ford Custom Accessories
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories. The
accessories will be warranted for
whichever provides you the greatest
benefit:
• 12 months or 12,000 miles (20,000
km) (whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your dealer for details and a copy
of the warranty.
Exterior style
• Graphics kit
• Hood deflectors
• Side window deflectors
• Splash guards
• Rear spoiler
• Wheels
• Bumper protectors
Interior style
• All-weather floor mats
• Rear seat entertainment*
• Premium carpeted floor mats
• Lighted door sill plates
Lifestyle
• Ash cup / smoker's packages
• Roof racks and carriers* Peace of mind
•
Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking sensor*
• Locking fuel plug for capless fuel
system
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your Ford dealer for
details regarding the manufacturer's
limited warranty and a copy of the FLA
product limited warranty offered by the
accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult your
authorized dealer for specific weight
information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems —
such as two-way radios, telephones
and theft alarms - that are equipped
with radio transmitters. Any such
equipment installed in your vehicle
should comply with FCC or CRTC
regulations and should be installed
only by a qualified service technician.
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System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following: If You Want To
Say
Stream audio from your phone.
"Bluetooth audio"
Cancel the requested action.
"Cancel"
Access the device connected to the auxiliary input jack.
"Line in"
Access mobile applications.
"Mobile apps" *
Make calls.
"Phone"
Access the SYNC Services portal.
"Services" *
Return to the main menu.
"SYNC"
Access the device connected to your USB port.
"USB"
Run a vehicle health report.
"Vehicle health report" *
Adjust the level of voice interaction and feedback.
"Voice settings"
Hear a list of voice commands available in the current
mode.
"Help"
* This is an optional feature and available in the United States only.
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![FORD FIESTA 2014 6.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD FIESTA 2014 6.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/manual-img/11/5089/w960_5089-275.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 34). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 166).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On and Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination. 3.
While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu. SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
You can even access your account outside your vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
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SYNC AppLink
Note:
This feature is only available in the
United States.
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. We recommend you lock your
iPhone after starting an application.
Note: The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch or MyLincoln Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access the SYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK to access a list of available applications.
3. Scroll through the list of available applications and press OK to select a
particular app.
4. Once an app is running through SYNC,
you can access an app ’s menu by
pressing the MENU button to first
access the SYNC menu.
5. Select "SYNC-Media" by pressing
OK.
6. Scroll until "
then press
OK. From here, you can
access an application's features, such
as Thumbs up and Thumbs down. For
more information, please visit
www.SYNCMyRide.com. To Access Using the Media Menu
1. Press the
AUX button on the center
console.
2. Press
MENU to access the SYNC
menu.
3. Select "SYNC-Media" by pressing
OK.
4. Scroll to Mobile Apps and press OK to
access a list of available applications.
5. Scroll through the list of available applications and press
OK to select a
particular app.
6. Once an app is running through SYNC,
you can access an app ’s menu by
pressing the
MENU button to first
access the SYNC menu.
7. Select "SYNC-Media" by pressing
OK.
8. Scroll until "
then press
OK. From here, you can
access an application's features, such
as Thumbs up and Thumbs down. For
more information, please visit
www.SYNCMyRide.com.
To Access Using Voice Commands
1. Press the voice icon.
2. When prompted, say "Mobile Apps".
3. Say the name of the application after the tone.
4. The app should start. While an app is running through SYNC, you can press
the voice button and speak commands
specific to the app, such as "Play
Station Quickmix". Say "Help" to
discover available voice commands.
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This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cell
phone, entertainment, information and
system settings. The corners display active
modes within the menus, for example; your
cell phone's status.
Note:
Some features are not available while
your vehicle is moving.
Note: You can access the Home or
Information menus by pressing the relevent
button on the steering wheel controls.
Note: You can access the entertainment
features for 30 minutes after you switch the
ignition off, and no doors are opened.
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel Route SETTINGS Press to select any of the following:
•
Clock
• Display
• Sound
• Vehicle
• Settings
• Help HOME
Press to access the home
screen.
Note: Depending on your vehicle ’s option
package and software, the screens may vary
in appearance from the descriptions in this
section. The features may also be limited
depending on the market. Check with an
authorized dealer for availability. INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
Press to select any of the following:
• AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• Line In
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Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when your
cell phone was not connected to the
system. In addition, if you connect a media
device, the system creates and retains an
index of supported media content. The
system also records a short development
log of approximately 10 minutes of all
recent system activity. The log profile and
other system data may be used to improve
the system and help diagnose any
problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands
Press the voice command icon.
After the tone, speak your voice
command clearly.
These voice commands can be said at any time during a voice command session
"Main menu"
"List of commands" "What can I say?" "Next page"
"Previous page"
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These voice commands can be said at any time during a voice command session
"Go back""Cancel" "Exit"
"Help"
What Can I Say?
To access the available voice commands
for the current voice command session, do
one of the following:
• During a voice command session, press
the Help icon ? in the lower left status
bar of the screen.
• Say, "What can I say?" for an
on-screen listing of the possible voice
commands associated with your
current voice command session.
• Press the voice command icon. After
the tone, say, "Help" to hear a list of
possible voice commands.
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and
Listening appears before saying a voice
command. Any voice command spoken
prior to this will not register with the
system. •
Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
If you use the touchscreen, press:
1. Settings.
2. Help.
3. Voice Command List.
If you use the steering wheel control, press
the voice command button. After the tone,
speak your voice command clearly. Available Voice Commands
"Radio list of commands"
"Audio list of commands"
"SD card list of commands"
"Bluetooth audio list of commands"
"Sirius satellite list of commands" *
"Browse list of commands"
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