You can:
When you select:
Bluetooth Audio: This is a phone-dependent feature that
allows you to stream music playing on your Bluetooth-
enabled phone. If supported by your device, you can press
SEEK to play the previous or next track.
SYNC Line In: Press
OK to select and play music from your
portable music player over your vehicle's speakers. 2
Choose to shuffle or repeat your music and select your
Autoplay settings. Once you turn these selections on, they
remain on you turn them off. Press
SEEK to play the
previous or next track. 3
Media Settings
Shuffle: Press
OK to shuffle available media files in the
current playlist. To shuffle all media tracks, you must select
Play All in the play menu and then select Shuffle.
Repeat: Press
OK to repeat any song.
Autoplay: Turn autoplay on to listen to music processed
during indexing. Turn autoplay off to allow the indexing
process to finish before the system plays any of your
music. 4
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
282
Fiesta (CCT) SYNC™
You can:
When you select:
Completely erase all information stored on SYNC (all
phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
Master Reset
Download new software applications (if available) and
then load the desired applications through your USB port.
See the web site for more information.
Application
Exit the current menu.
Return
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
· Go to the website to review
your phone's compatibility.
· This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
· This may be a possible
phone malfunction.
· Try pushing your phone-
book contacts to SYNC by
using the Add Contacts
feature.
· Use the SYNCmyphone
feature available on the
website.
287
Fiesta (CCT) SYNC™
USB and media issues
Possible solution(s)
Possible cause(s)
Issue
· Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
· Make sure you are using the
manufacturer's cable.
· Make sure you insert the
USB cable properly into the
device and the USB port.
· Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Make sure you properly
connect the device to SYNC
and that you have pressed
play on your device.
· This is a phone-dependent
feature.
· The device is not
connected.
Bluetooth audio does not
stream.
· Make sure that all song
details are populated.
· Your music files may not
contain the proper artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
· Some devices require you
to change the USB settings
from mass storage to MTP
class.
· The file may be corrupted.
· The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
· This is a free feature, but
you must first register online
to use it.
· You did not activate your
account on the website.
· You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
289
Fiesta (CCT) SYNC™
These voice commands can be said at any time during a voice command session
"Go back""Cancel" "Exit"
"Help"
What Can I Say?
To access the available voice commands
for the current voice command session, do
one of the following:
• During a voice command session, press
the Help icon ? in the lower left status
bar of the screen.
• Say, "What can I say?" for an
on-screen listing of the possible voice
commands associated with your
current voice command session.
• Press the voice command icon. After
the tone, say, "Help" to hear a list of
possible voice commands.
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and
Listening appears before saying a voice
command. Any voice command spoken
prior to this will not register with the
system. •
Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
If you use the touchscreen, press:
1. Settings.
2. Help.
3. Voice Command List.
If you use the steering wheel control, press
the voice command button. After the tone,
speak your voice command clearly. Available Voice Commands
"Radio list of commands"
"Audio list of commands"
"SD card list of commands"
"Bluetooth audio list of commands"
"Sirius satellite list of commands" *
"Browse list of commands"
298
Fiesta (CCT) MyFord Touch
™
(If Equipped)
System
To access, press:
1.
Settings icon.
2. Settings
.
3. System
.
Then select from the following: System
Select to have the touchscreen display in English, Spanish
or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system.
Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
Voice Control To access, press:
1.
Settings
icon.
2. Settings
.
3. Voice Control
.
Then select from the following: Voice Control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.
Confirmation Prompts
304
Fiesta (CCT) MyFord Touch
™
(If Equipped)E142607 E142607
ENTERTAINMENT
AM 1, AM 2 and AM AST
A
FM 1, FM 2 and FM AST
B
SIRIUS
C
CDD
USBE
Touch this button to scroll down for more options, such as SD Card, BT Stereo
and Line In
F
These buttons change with the media mode you are in.
G
Radio memory presets and CD controls.
H
Note: Some features may not be available
in your area. Contact an authorized dealer
for more information.
You can access these options using the
touchscreen or voice commands. Browsing Device Content
When listening to any type of audio, you
can browse through other devices without
having to change sources. For example, if
you are currently listening to the radio, you
can browse all the artists that are stored
on your USB device. Press the voice icon on the
steering wheel. When prompted,
you can say:
311
Fiesta (CCT) MyFord Touch
™ (If Equipped)A
B
C
D
E
F
G
H
E161892 E142599
Memory Presets
Save a station by pressing and holding one
of the memory preset areas. There is a brief
mute while the radio saves the station.
Sound returns when finished.
HD Radio
Touch this button to turn HD Radio on. The
light on the button illuminates when the
feature is on. HD Radio allows you to
receive radio broadcasts digitally, where
available, providing free, crystal-clear
sound. See HD Radio information later in
this chapter.
Scan
Touch this button to go to the next strong
AM or FM radio station. The light on the
button illuminates when the feature is on.
Options
Sound Settings
Touch this button to adjust settings for:
•
Bass
• Midrange
• Treble
• Balance and Fade
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Set PTY for Seek/Scan
This allows you to select a category of
music you would like to search for. You can
then choose to either seek or scan for the
stations playing that category.
RDS Text Display
This allows you to view the information
broadcast by FM stations. AST
AST (Autostore) allows you to have the
system automatically store the six
strongest stations in your current location.
TAG Button
This feature is available when HD Radio is
on, and allows you to tag a song to
download later. When you select On,
TAG
appears on-screen when HD Radio is
active. You can touch TAG to save the
information of the song that is playing.
When you plug in your portable music
player, the information transfers, if
supported by your device. When you are
connected to iTunes®, the tags appear to
remind you of the songs you would like to
download. See HD Radio information later
in this chapter.
Direct Tune
Touch this button to enter the desired
station number when prompted. Touch
Enter
when you are done.
HD Radio ™ Information (If Available)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
313
Fiesta (CCT) MyFord Touch
™
(If Equipped)
The HD Radio logo blinks when acquiring
a digital station and stays solid when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
TAG allows you to save a song to
download later when you are on an
acquired HD Radio station and the feature
is on. To turn the feature on and use it,
press:
1. AM
or FM.
2. Options
.
3. TAG Button
.
4. On
.
5. When you hear a song you like, press TAG
. The system automatically saves the song's
information and transfers it to your
portable music player (if supported) when
you connect it to the system. The system
automatically transfers the tag to your
player (if already connected) and a pop-up
confirms the transfer.
When you access iTunes® with your
portable music player, the tags appear to
you as a reminder. The system allows you
to tag up to approximately 100 songs. For
a list of devices that support tagging, see
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
When HD Radio broadcasts are active, you
can access the following functions:
•
Scan
allows you to hear a brief
sampling of all available stations. This
feature still works when HD Radio
reception is on, although it does not
scan for HD2-HD7 channels. You may
see the HD logo appear if the station
has a digital broadcast.
• Memory presets
allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station ’s reception
area.
314
Fiesta (CCT) MyFord Touch
™
(If Equipped)E142616