2014 FORD FIESTA ESP

GENERAL INFORMATION
WARNING
The system does not relieve you of
your responsibility to drive with due
care and attention.
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. If the vehicle
has continuous vibration or shudder in the
steering wheel while braking, have your
vehicle checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear. See Cleaning the Alloy
Wheels (page 207).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Emergency Brake Assist
Emergency brake assist detects when you
brake heavily by measuring the rate at
which you press the brake pedal. It
provides maximum braking efficiency as
long as you press the pedal. Emergency
brake assist can reduce stopping distances
in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control and vehicle stability during
emergency stops by keeping the brakes
from locking. HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:
When the system is operating, the
brake pedal will pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• you drive too closely to the vehicle in
front of you
• your vehicle is hydroplaning
• you take corners too fast
• the road surface is poor.
PARKING BRAKE
Vehicles With Automatic
Transmission WARNING
Always set the parking brake fully
and leave your vehicle with the
transmission selector lever in
position P. Note:
If you park your vehicle on a hill and
facing uphill move the transmission selector
lever to position P and turn the steering
wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill move the transmission
selector lever to position P and turn the
steering wheel toward the curb.
Vehicles With Manual
Transmission
Note: If you park your vehicle on a hill and
facing uphill select first gear and turn the
steering wheel away from the curb.
134
Fiesta (CCT) Brakes

PRINCIPLE OF OPERATION
Electronic Stability Program
WARNINGS
The system does not relieve you of
your responsibility to drive with due
care and attention. Failure to drive
with due care and attention could lead to
loss of vehicle control. Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of the vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN. Without Advance Trac
A
With Advance Trac
B
The system supports stability when your
vehicle starts to slide away from your
intended path. This is performed by braking
individual wheels and reducing engine
torque as needed.
The system also provides an enhanced
traction control function by reducing
engine torque if the wheels spin when you
accelerate. This improves your ability to
pull away on slippery roads or loose
surfaces, and improves comfort by limiting
wheel spin in hairpin bends.
Stability Control Warning Lamp
While driving, it flashes when the system
is operating. See Warning Lamps and
Indicators (page 79).
136
Fiesta (CCT) Stability Control
(If Equipped)E72903A
AA
B
BB
B

PRINCIPLE OF OPERATION
WARNINGS
The system does not relieve you of
your responsibility to drive with due
care and attention.
If your vehicles has a trailer tow
module not approved by us, the
system may not correctly detect
obstacles. The sensors may not detect objects
in heavy rain or other conditions that
cause disruptive reflections.
The sensors may not detect objects
with surfaces that absorb ultrasonic
waves.
The system does not detect
obstacles moving away from your
vehicle. They will only be detected
shortly after they start to move toward
your vehicle. Take particular care when reversing
with a tow ball arm or rear fitted
accessories e.g. a bicycle carrier, as
the rear parking aid will only indicate the
distance from the bumper to the obstacle. If you use a high pressure spray to
wash your vehicle, only spray the
sensors briefly from a distance not
less than 8 inches (20 centimeters). Note:
If your vehicle has a tow ball arm, the
system is switched off automatically when
any trailer lamps (or lighting boards) are
connected to the 13-pin socket via a trailer
tow module we have approved.
Note: Keep the sensors free from dirt, ice
and snow. Do not clean with sharp objects.
Note: The system may emit false tones if
it detects a signal using the same frequency
as the sensors or if your vehicle is fully laden. Note:
The outer sensors may detect the
side walls of a garage. If the distance
between the outer sensor and the side wall
remains constant for three seconds, the
tone will switch off. As you continue, the
inner sensors will detect rearward objects.
PARKING AID WARNINGS
To help avoid personal injury, read
and understand the limitations of the
system as contained in this section.
Sensing is only an aid for some (generally
large and fixed) objects when moving in
reverse on a flat surface at parking speeds.
Traffic control systems, inclement
weather, air brakes and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation. To help avoid personal injury, always
use caution when moving in reverse
and when using the sensing system.
This system is not designed to
prevent contact with small or moving
objects. The system is designed to
provide a warning to assist the driver in
detecting large stationary objects to avoid
damaging the vehicle. The system may not
detect smaller objects, particularly those
close to the ground. Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the
normal detection zone of the system, may
create false audible warnings. Note:
Keep the sensors located on the
bumper or fascia free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system ’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
138
Fiesta (CCT) Parking Aids (If Equipped)

PRINCIPLE OF OPERATION
WARNING
The system does not relieve you of
your responsibility to drive with due
care and attention.
Cruise control allows you to control your
speed using the switches on the steering
wheel. You can use cruise control when
you exceed approximately 20 mph (30
km/h).
USING CRUISE CONTROL
WARNINGS
Do not use cruise control in heavy
traffic, on winding roads or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death. When you are going downhill, your
speed may increase above the set
speed. The system will not apply the
brakes. Change down a gear to assist the
system in maintaining the set speed.
Failure to do so could result in loss of
vehicle control, serious injury or death. Note:
Cruise control will disengage if your
vehicle speed decreases more than 10 mph
(16 km/h) below your set speed while
driving uphill. The cruise controls are located on the
steering wheel.
Switching Cruise Control On
Press and release ON.
The indicator will display in the
instrument cluster.
Setting a Speed
1. Accelerate to the desired speed.
2. Press and release
SET+.
3. Take your foot off the accelerator pedal.
Changing the Set Speed
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
• Press and release
SET+ or SET-. The
set speed will change in approximately
1 mph (2 km/h) increments.
• Press the accelerator or brake pedal
until you reach the desired speed. Press
and release
SET+.
Canceling the Set Speed
Press and release
CAN, or tap the brake
pedal. The set speed will not be erased.
142
Fiesta (CCT) Cruise Control
(If Equipped)E102679 E71340

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
163
Fiesta (CCT) Customer Assistance

Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
164
Fiesta (CCT) Customer AssistanceE142557

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada, the
card is found in the warranty information
in the glove box.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. Please
refer to your warranty information or visit
our website at www.ford.ca for information
on Canadian services and benefits.
166
Fiesta (CCT) Roadside Emergencies

U.S. Department of Transportation Tire
quality grades: The U.S. Department of
Transportation requires Ford Motor
Company to give you the following
information about tire grades exactly as
the government has written it.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course. For
example, a tire graded 150 would wear one
and one-half (1 ½) times as well on the
government course as a tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm due to variations in driving habits,
service practices, and differences in road
characteristics and climate.
Traction AA A B C WARNING
The traction grade assigned to this
tire is based on straight-ahead
braking traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics. The traction grades, from highest to lowest
are AA, A, B, and C. The grades represent
the tire
’s ability to stop on wet pavement
as measured under controlled conditions
on specified government test surfaces of
asphalt and concrete. A tire marked C may
have poor traction performance. Temperature A B C WARNING
The temperature grade for this tire
is established for a tire that is
properly inflated and not overloaded.
Excessive speed, under-inflation, or
excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure. The temperature grades are A (the
highest), B and C, representing the tire
’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a specified
indoor laboratory test wheel. Sustained
high temperature can cause the material
of the tire to degenerate and reduce tire
life, and excessive temperature can lead
to sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of performance on
the laboratory test wheel than the
minimum required by law.
Glossary of Tire Terminology
*
Tire label: A label showing the
OE (Original Equipment) tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
*
Tire Identification Number
(TIN):
A number on the sidewall
of each tire providing information
about the tire brand and
manufacturing plant, tire size and
date of manufacture. Also referred
to as DOT code.
211
Fiesta (CCT) Wheels and Tires