You can:
When you select:
Completely erase all information stored on SYNC (all
phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
Master Reset
Download new software applications (if available) and
then load the desired applications through your USB port.
See the web site for more information.
Application
Exit the current menu.
Return
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
· Go to the website to review
your phone's compatibility.
· This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
· This may be a possible
phone malfunction.
· Try pushing your phone-
book contacts to SYNC by
using the Add Contacts
feature.
· Use the SYNCmyphone
feature available on the
website.
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
· Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
· Make sure you are using the
manufacturer's cable.
· Make sure you insert the
USB cable properly into the
device and the USB port.
· Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Make sure you properly
connect the device to SYNC
and that you have pressed
play on your device.
· This is a phone-dependent
feature.
· The device is not
connected.
Bluetooth audio does not
stream.
· Make sure that all song
details are populated.
· Your music files may not
contain the proper artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
· Some devices require you
to change the USB settings
from mass storage to MTP
class.
· The file may be corrupted.
· The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
· This is a free feature, but
you must first register online
to use it.
· You did not activate your
account on the website.
· You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
289
Fiesta (CCT) SYNC™
Phone
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile
with the personal area network or to turn off your
connection. You can also choose to adjust your settings
or have the system always connect, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
Wireless & Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi
feature, everyone in your vehicle can also
gain access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking and if you park outside a
wireless hotspot. To access, press:
1. Settings icon.
2. Settings
.
3. Wireless & Internet
.
Then select from the following: Wi-Fi
Wi-Fi Network (Client) Mode
turns the Wi-Fi feature on
and off in your vehicle. Make sure you turn it on for
connectivity purposes.
Wi-Fi Settings
Choose a Wireless Network
allows you to use a previ-
ously stored wireless network. You can categorize by
alphabetical listing, priority and signal strength. You can
also choose to search for a network, connect to a network,
disconnect from a network, receive more information,
prioritize a network or delete a network.
Gateway (Access Point) Mode makes SYNC an access
point for a phone or a computer when turned on. This
forms the local area network within your vehicle for things,
such as game playing, file transfer and internet browsing.
Press
? for more information.
308
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™
(If Equipped)E142607
"BROWSE" within devices
"Browse" *
"Browse
"Browse
"Browse SD card"
"Browse Sirius channel guide" **
"Browse USB" "Help"
* If you only say, "Browse", you can then say any commands in the following chart.
** This command is only usable if you have an active subscription to SIRIUS® satellite
radio. "BROWSE"
"
"
"SD card" *
"Sirius Channel Guide" *
"USB" **
"Help"
* This command is only usable if you have an active subscription to SIRIUS® satellite
radio.
** For more commands in SD card or USB mode, see the "SD Card and USB Port" section
of this chapter.
AM/FM Radio Touch the AM or FM tab to listen
to the radio.
To change between AM and FM presets,
just touch the AM or FM tab.
312
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™
(If Equipped)E142611
"CD"
"Repeat off"
"Repeat track" "Shuffle"
"Shuffle CD" *
"Shuffle folder" *
"Shuffle off" "Help"
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See Navigation (page 343). The SD card slot is located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left corner of the touchscreen. SD logo is a trademark of SD-3C, LLC.
USB Port
The USB ports are located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left corner of the touchscreen.
324
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™
(If Equipped)E142619 E142620 E142621
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
In order to playback video from your iPod®
or iPhone®, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple®).
When the cable is connected to your iPod®
or iPhone®, plug the other end into both
the RCA jacks and the USB port.
Playing Music from Your Device
Insert your device and select the
SD Card or USB tab once the
system recognizes it. You can
then select from the following options:
Repeat
This feature replays the currently playing
song or album.
Shuffle
Touch this button to play music on the
selected album or folder in random order.
Similar Music
This feature allows you to choose music
similar to what is currently playing.
More Info
Touch this button to see disc information
such as current track, artist name, album
and genre.
Options
Touch this button to view and adjust
various media settings.
Sound Settings
allows you to adjust
settings for:
• Bass
• Midrange •
Treble
• Balance and Fade
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Media Player Settings
allows you to
select more settings, which is under Media
Player. See
Settings (page 301).
Device Information
displays software
and firmware information about the
currently connected media device.
Update Media Index indexes your device
each time you connect it to make sure you
have the latest voice commands available
for all media on the device.
Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, such as genre,
artist or album.
If you want to view song information such
as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also touch
What’ s Playing to
hear how the system pronounces the
current band and song. This can be helpful
when using voice commands to make sure
the system correctly plays your request.
SD Card and USB Voice Commands If you are listening to a USB
device or an SD card, press the
voice button on the steering
wheel controls. When prompted, say any
of the following commands.
If you are not listening to a USB device or
an SD card, press the voice button and,
after the tone, say "USB" or "SD card",
then any of the following commands.
325
Fiesta (CCT) MyFord Touch
™
(If Equipped)E142611 E142599
"BROWSE"
"Audiobook
"All audiobooks"
"Author
"All authors"
"Composer
"All composers"
"Folder
"All folders"
"Genre
"All genres"
"Playlist
"All movies" *
"Podcast
"All music videos" *
"TV show
"All playlists"
"Video
"All podcasts"
"Video playlist
"All songs"
"Video podcast
"All TV shows" *
"Help"
"All video playlists" *
* These commands are only available in USB mode and are device-dependent.
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod®,
Zune ™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as Unknown. In order to playback video from your iPod®
or iPhone®, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple®).
When the cable is connected to your iPod®
or iPhone®, plug the other end into both
the RCA jacks and the USB port.
Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cellular
phone.
To access, press the lower left
corner on the touchscreen, then
select the
BT Stereo tab.
327
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(If Equipped)E142611
Driving Hints....................................................157
Driving Through Water................................157
E
Economical Driving
.......................................157
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement..................353 SYNC® End User License Agreement
(EULA).............................................................. 353
Engine Block Heater
......................................117
Using the Engine Block Heater....................... 118
Engine Coolant Check................................183 Adding Engine Coolant.................................... 184
Checking the Engine Coolant......................... 183
Recycled Engine Coolant................................. 185
Severe Climates.................................................. 185
Engine Oil Check...........................................182 Adding Engine Oil............................................... 182
Resetting the Oil Life Monitoring System............................................................... 183
Engine Oil Dipstick - 1.0L EcoBoost.......182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
..........................................182
Engine Oil Dipstick - 1.6L EcoBoost™..................................................182
Engine Specifications.................................233 Drivebelt Routing............................................... 233
Entertainment.................................................311 AM/FM Radio....................................................... 312
Bluetooth Audio.................................................. 327
Browsing Device Content.................................. 311
CD........................................................................\
.... 323
SD Card Slot and USB Port............................ 324
SIRIUS® Satellite Radio (If Activated)......................................................... 318
Supported Media Players, Formats and Metadata Information................................. 327
Export Unique Options
..................................12
Exterior Mirrors.................................................75
Fold-Away Exterior Mirrors............................... 76
Integrated Blind Spot Mirrors........................... 76
Power Exterior Mirrors......................................... 75F
Fastening the Safety Belts..........................27
Restraint of Pregnant Women......................... 27
Safety Belt Extension Assembly.................... 29
Safety Belt Locking Modes............................... 28
Floor Mats
.......................................................158
Ford Credit.........................................................12
(U.S. Only)................................................................ 12
Ford Extended Service Plan (ESP)
.......239
SERVICE PLANS (CANADA ONLY).............241
SERVICE PLANS (U.S. Only)......................... 239
Front Fog Lamps............................................70
Front Passenger Sensing System............36
Fuel and Refueling
........................................119
Fuel Consumption........................................122
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
Fuel Filter.........................................................186
Fuel Quality - Gasoline...............................120 Choosing the Right Fuel................................... 120
Octane Recommendations............................ 120
Fuel Shutoff
....................................................167
Fuses.................................................................169
Fuse Specification Chart...........................169
Engine Compartment Fuse Box................... 169
Passenger Compartment Fuse Box.............172
G
Gauges...............................................................78 Engine Coolant Temperature Gauge............78
Fuel Gauge.............................................................. 78
General Information on Radio Frequencies...................................................43
Intelligent Access................................................. 43
Getting Assistance Outside the U.S. and Canada..........................................................163
Getting the Services You Need...............160 Away From Home.............................................. 160
Global Opening and Closing......................74 Global Closing........................................................ 75
Global Opening..................................................... 74
H
Hazard Warning Flashers...........................167
Headlamp Exit Delay....................................70
385
Fiesta (CCT) Index