Media Menu Features
The media menu allows you to select yourmedia source, how to play your music(such as by artist, genre, shuffle or repeat),
and also to add, connect or delete devices.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to cycle through:
You can:When you select:
Play your music by artist, album, genre, playlist, track,similar music or play all music. You can also choose toExplore USB to view the supported digital music files onyour playing device.
Play Menu
Select and play music from your USB port, auxiliary inputjack (line in) or stream music from your Bluetooth-enabledphone.
Select Source
SYNC USB: Press OK to access music plugged into yourUSB port. You can also plug in devices to charge them (ifsupported by your device). Once connected, the system
indexes any readable media files.1
Bluetooth Audio: This is a phone-dependent feature thatallows you to stream music playing on your Bluetooth-enabled phone. If supported by your device, you can pressSEEK to play the previous or next track.
SYNC Line In: Press OK to select and play music from your
portable music player over your vehicle's speakers.2
Choose to shuffle or repeat your music and select yourAutoplay settings. Once you turn these selections on, theyremain on you turn them off. Press SEEK to play the
previous or next track.3
Media Settings
Shuffle: Press OK to shuffle available media files in thecurrent playlist. To shuffle all media tracks, you must selectPlay All in the play menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Turn autoplay on to listen to music processedduring indexing. Turn autoplay off to allow the indexingprocess to finish before the system plays any of your
music.4
Interact with SYNC-capable mobile applications on yoursmartphone.Mobile Apps
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You can:When you select:
Completely erase all information stored on SYNC (allphonebook, call history, text messages and all paireddevices) and return to the factory default settings.
Master Reset
Download new software applications (if available) andthen load the desired applications through your USB port.See the web site for more information.
Application
Exit the current menu.Return
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). Visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca for moreinformation.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manualabout audio adjustments.The audio control settingson your phone may beaffecting SYNC perform-ance.
There is excessive back-ground noise during a phonecall.
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possiblephone malfunction.During a call, I can hear theother person but theycannot hear me.
· Go to the website to reviewyour phone's compatibility.· This is a phone-dependentfeature.SYNC is not able to down-load my phonebook.· Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
· This may be a possiblephone malfunction.
· Try pushing your phone-book contacts to SYNC byusing the Add Contactsfeature.· Use the SYNCmyphonefeature available on thewebsite.
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USB and media issues
Possible solution(s)Possible cause(s)Issue
· Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possibledevice malfunction.I am having troubleconnecting my device.
· Make sure you are using themanufacturer's cable.· Make sure you insert theUSB cable properly into thedevice and the USB port.· Make sure that the devicedoes not have an auto-install program or activesecurity settings.
Make sure you are notleaving the device in yourvehicle during very hot orcold temperatures.
This is a device limitation.SYNC does not recognizemy device when I turn on thecar.
Make sure you properlyconnect the device to SYNCand that you have pressedplay on your device.
· This is a phone-dependentfeature.· The device is notconnected.
Bluetooth audio does notstream.
· Make sure that all songdetails are populated.· Your music files may notcontain the proper artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.· Some devices require youto change the USB settingsfrom mass storage to MTPclass.· The file may be corrupted.· The song may have copy-right protection, which doesnot allow it to play.
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
· This is a free feature, butyou must first register onlineto use it.
· You did not activate youraccount on the website.· You may have the wrongVIN (vehicle identificationnumber) listed.
I received a text that I didnot activate Vehicle HealthReport.
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This system uses a four-corner strategy toprovide quick access to several vehiclefeatures and settings. The touchscreenprovides easy interaction with your cellularphone, multimedia, climate control andnavigation system. The corners display anyactive modes within those menus, such asphone status or the climate temperature.
Note:Some features are not available whileyour vehicle is moving.
Note:Your system is equipped with afeature that allows you to access andcontrol audio features for 30 minutes afteryou switch the ignition off (and no doorsopen).
PHONE
Press to select any of the following:
•Phone
•Quick Dial
•Phonebook
•History
•Messaging
•Settings
NAVIGATION
Press to select any of the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest
•Emergency
•Street Address
•Intersection
•City Center
•Map
•Edit Route
•Cancel Route
CLIMATE
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
HOME
Press to access your homescreen. Depending on yourvehicle’s option package and software,your screens may vary in appearance fromthe descriptions in this section. Yourfeatures may also be limited depending onyour market. Check with an authorizeddealer for availability.
INFORMATION
Press to select any of the following:
•Services
•Travel Link
•Alerts
•Calendar
•Apps
ENTERTAINMENT
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Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available whenyour vehicle is equipped with thenavigation system, and the navigationsystem SD card is in the card slot.** This command is only available whenyou have an active SIRIUS satellite radiosubscription.
Voice Settings
Voice settings allow you to customize thelevel of system interaction, help andfeedback. The system defaults to standardinteraction that uses candidate lists andconfirmation prompts as these provide thehighest level of guidance and feedback.
•Interaction Mode: Novice modeprovides detailed interaction andguidance while the advanced modehas less audible interaction and moretone prompts.
•Confirmation Prompts: The systemuses these short questions to confirmyour voice request. If turned off, thesystem simply makes a best guess asto what you requested. The systemmay still occasionally ask you toconfirm settings.
•Phone and Media Candidate Lists:Candidate lists are lists of possibleresults from your voice commands. Thesystem creates these lists when it hasthe same confidence level of severaloptions based on your voice command.
To access these settings using thetouchscreen:
1. Press the Settings icon > Settings >Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voicecommands:
1. Press the voice icon. Wait for theprompt "Please say a command".Another tone sounds to let you knowthe system is listening.
2. Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
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Settings
Access and adjust system settings, voicefeatures, as well as phone, navigation andwireless settings.
System
Press the Settings icon >Settings > System, then selectfrom the following:
System
Select to have the touchscreen display in English, Spanishor French.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Adjust the volume of voice prompts from the system.System Prompt Volume
Select to have the system beep to confirm choices madethrough the touchscreen.Touch Screen Button Beep
Select to have the system beep to confirm button choicesmade through the climate or audio system.Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY orABC format.Keyboard Layout
Install any downloaded applications or view the currentsoftware licenses.Install Applications
Select to restore factory defaults. This erases all personalsettings and personal data.Master Reset
Voice Control
Press the Settings icon >Settings > Voice Control, thenselect from the following:
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Voice control
Standard interaction mode provides more detailed inter-action and guidance. Advanced mode has less audibleinteraction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.*Confirmation Prompts
Candidate lists are possible results from your voicecommands. The system simply makes a best guess atyour request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voicecommands. The system simply makes a best guess atyour request with these turned off.
Phone Candidate Lists
This allows you to adjust the system’s voice volume level.Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you toconfirm settings
Media Player
Press the Settings icon >Settings > Media Player, thenselect from the following:
Media player
When this feature is on, the system automatically switchesto the media source upon initial connection. This allowsyou to listen to music during the indexing process. Whenthis feature is off, the system does not automaticallyswitch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. Youcan also set a device as your favorite so that the systemautomatically attempts to connect to that device at everyignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexesmedia on your connected Bluetooth device.Index Bluetooth AudioDevices
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To access Help using the voice commands,press the voice button, then, after the tone,say "Help". The system provides allowablevoice commands for the current mode.
ENTERTAINMENT
AM 1 and AM ASTA
FM 1, FM 2 and FM ASTB
SIRIUSC
CDD
USBE
Touch this button to scroll down for more options, such as SD Card, BT Stereoand A/V InF
These buttons change with the media mode you are in.G
Radio memory presets and CD controls.H
Note:Some features may not be availablein your area. Contact an authorized dealerfor more information.
You can access these options using thetouchscreen or voice commands.
Browsing Device Content
When listening to audio on a device, youcan browse through other devices withouthaving to change sources. For example, ifyou are currently listening to audio on anSD card, you can browse all the artists thatare stored on your USB device.
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