
ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
204
Super Duty (TFA) Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay number
Vehicle power 5 (diesel engine)
10A**
37
Powertrain control module (diesel engine),
Electronic control module (gas engine)
Relay
38
4x4 hub lock
10A**
39
4x4 electronic lock
15A**
40
Not used
—
41
Rear heated seats
20A**
42
Not used
—
43
Not used
—
44
Run/start relay coil
10A**
45
Transmission control module keep-alive
power (diesel engine)
10A**
46
A/C clutch feed
10A**
47
Run/start
Relay
48
Rearview camera system
10A**
49
Blower motor relay coil
10A**
50
Not used
—
51
Powertrain control module, Electronic
control module, Transmission control
module run/start
10A**
52
4x4 module
10A**
53
Anti-lock brake system run/start
10A**
54
Rear window defroster coil, Battery charge
coil
10A**
55
Passenger compartment fuse panel run/
start feed
20A**
56
Fuel pump
Relay
57
Not used
—
58
Not used
—
59
217
Super Duty (TFA) Fuses

Protected components
Fuse amp rating
Fuse or relay number
Anti-lock brake system coil feed
25A*
86
Auxiliary power point #5
20A*
87
Auxiliary power point #6
20A*
88
Starter motor
40A*
89
Trailer tow battery charge
25A*
90
Not used
—
91
Auxiliary power point #4
20A*
92
Auxiliary power point #3
20A*
93
Auxiliary switch #1
25A*
94
Auxiliary switch #2
25A*
95
Anti-lock brake system pump
50A*
96
Inverter
40A*
97
Not used
—
98
Instrument panel power inverter
40A*
99
Trailer tow turn signals
25A*
100
Starter
Relay
101
Trailer tow battery charge
Relay
102
Not used
—
103
Not used
—
104
Not used
—
105
Not used
—
106
Not used
—
107
*Cartridge fuses
**Mini fuses
219
Super Duty (TFA) Fuses

Protected components
Fuse amp rating
Fuse or relay number
Auxiliary switch relay #3
10A
9
Run/accessory relay, Customer access
feed
10A
10
Instrument cluster
10A
11
Interior lighting, Lighted running board
lamps
15A
12
Right turn signals and brake lamps, Right
trailer tow stop turn relay
15A
13
Left turn signals and brake lamps, Left
trailer tow stop turn relay
15A
14
High-mounted stop lamps, Backup lamps,
Trailer tow backup relay, Reverse signal
interior mirror
15A
15
Right low beam headlamp
10A
16
Left low beam headlamp
10A
17
Keypad illumination, Passive anti-theft
transceiver, Powertrain control module,
Brake shift interlock
10A
18
Subwoofer, Amplifier
20A
19
Power door locks
20A
20
Brake on/off switch
10A
21
Horn
20A
22
Not used (spare)
15A
23
Steering wheel control module, Diagnostic
connector, Power fold mirror relay, Remote
keyless entry, Electronic finish panel
15A
24
Not used (spare)
15A
25
Steering wheel control module
5A
26
Not used (spare)
20A
27
Ignition switch
15A
28
SYNC, GPS module, Radio faceplate
20A
29
221
Super Duty (TFA) Fuses

Protected components
Fuse amp rating
Fuse or relay number
Parking lamp relay, Trailer tow parking
lamp relay
15A
30
Trailer brake controller (brake signal),
Customer access
5A
31
Moonroof motor, Telescoping mirror
switch, Auto dimming mirrors, Power
inverter, Driver and passenger door lock
switch illumination, Rear heated seat
switch illumination, Driver and passenger
smart window motor, Passenger window
switch
15A
32
Restraint control module
10A
33
Heated steering wheel module, Rear
heated seats module
10A
34
Select shift switch, Reverse park aid
module, Trailer brake control module
5A
35
Fuel tank select switch
10A
36
Positive temperature coefficient heater
10A
37
AM/FM radio faceplate
10A
38
High beam headlamps
15A
39
Parking lamps (in mirrors), Roof marker
lamps
10A
40
Passenger airbag deactivation indicator
7.5A
41
Not used (spare)
5A
42
Wiper relay
10A
43
Auxiliary switches
10A
44
Not used (spare)
5A
45
Climate control
10A
46
Fog lamps, Fog lamp indicator (in switch)
15A
47
Power windows switch, Power rear sliding
window switch, Moonroof switch
30A Circuit breaker
48
Delayed accessory
Relay
49
222
Super Duty (TFA) Fuses

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 430).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1. Set the parking brake and shift to
P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD 1.
To open the hood, go inside the vehicle
and pull the hood release handle
located under the left hand side of the
instrument panel.
223
Super Duty (TFA) MaintenanceE142457

Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Check the engine oil level.
2. If the engine oil level is not within the
normal range, add engine oil that
meets Ford specifications. See
Capacities and Specifications for more
information.
3. Remove the engine oil filler cap and use a funnel to pour the engine oil into
the opening.
4. Recheck the engine oil level. Make sure
the oil level is not above the normal
operating range on the engine oil level
dipstick.
5. Install the engine oil level dipstick and ensure it is fully seated.
6. Fully install the engine oil filler cap by turning the filler cap clockwise until
three clicks are heard or until the cap
is fully seated. ENGINE COOLANT CHECK
Checking the Engine Coolant
Note:
If your vehicle is equipped with a
diesel engine, refer to the Diesel
Supplement.
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 430).
Note: Make sure that the level is between
the MIN and MAX marks on the coolant
reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Engine Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between
-29°F
(-34°C) and -35°F (-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
authorized dealer. Ford does not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
227
Super Duty (TFA) MaintenanceE142732

Note:
Electrical or electronic accessories
or components added to the vehicle by the
dealer or the owner may adversely affect
battery performance and durability.
Your vehicle is equipped with a Motorcraft
maintenance-free battery which normally
does not require additional water during
its life of service.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
It is recommended that the negative
battery cable terminal be disconnected
from the battery if you plan to store your
vehicle for an extended period of time.
Because your vehicle ’s engine is
electronically controlled by a computer,
some control conditions are maintained
by power from the battery. When the
battery is disconnected or a new battery
is installed, the engine must relearn its idle
and fuel trim strategy for optimum
driveability and performance. Flexible fuel
vehicles (FFV) must also relearn the
ethanol content of the fuel for optimum
driveability and performance. To begin this
process
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P, turn off all
accessories.
3. Start the engine. Run the engine until it reaches normal operating
temperature.
4. Allow the engine to idle for at least one
minute.
5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake. With your
foot on the brake pedal and with the
A/C on, put the vehicle in
D and allow
the engine to idle for at least one
minute.
• If you do not allow the engine to
relearn its idle trim, the idle quality
of your vehicle may be adversely
affected until the idle trim is
eventually relearned.
7. Drive the vehicle to complete the relearning process
•The vehicle may need to be driven
10 mi (16 km) or more to relearn the
idle and fuel trim strategy along
with the ethanol content for flexible
fuel vehicles.
• For flexible fuel vehicles, if you are
operating on E85, you may
experience poor starts or an
inability to start the engine and
driveability problems until the fuel
trim and ethanol content have been
relearned.
If the battery has been disconnected or a
new battery has been installed, the clock
and radio settings must be reset once the
battery is reconnected.
Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
Battery Management System (If
Equipped)
The battery management system (BMS)
monitors battery conditions and takes
actions to extend battery life. If excessive
battery drain is detected, the system may
temporarily disable certain electrical
features to protect the battery. Those
electrical accessories affected include the
rear defrost, heated/cooled seats, climate
236
Super Duty (TFA) Maintenance