SYNC™ Troubleshooting.........................343
MyFord Touch ™
General Information...................................349
Settings...........................................................356
Entertainment..............................................366
Phone...............................................................383
Information....................................................389
Climate............................................................398
Navigation.....................................................400
Accessories
Accessories...................................................409
Auxiliary Switches........................................410
Appendices
End User License Agreement
...................412
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)
.......427
Scheduled Maintenance
General Maintenance Information.......430
Normal Scheduled Maintenance..........433
Special Operating Conditions Scheduled Maintenance.............................................434
Scheduled Maintenance Record
...........438
5
Super Duty (TFA) Table of Contents
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 36). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. Using your Vehicle with a
Snowplow
More information and guidelines for using
your vehicle with a snowplow in this
Owner's Manual. See Snowplowing (page
202
).
12
Super Duty (TFA) Introduction
Engine Oil Pressure Gauge
Indicates engine oil pressure. The needle
should stay in the normal operating range
(between L and H). If the needle falls
below the normal range, stop the vehicle,
turn off the engine and check the engine
oil level. Add oil if needed. If the oil level is
correct, have your vehicle checked by your
authorized dealer.
Engine Coolant Temperature
Gauge
WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop the vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Transmission Fluid Temperature
Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator will be in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop the vehicle as soon
as safely possible and verify the airflow is
not restricted such as snow or debris
blocking airflow through the grill. Also,
higher than normal operating temperature
can be caused by special operation
conditions (i.e. snowplowing, towing or
off-road use). Refer to Special operating
conditions in the scheduled maintenance
information for instructions. Operating the transmission for extended periods of time
with the gauge in the higher than normal
area may cause internal transmission
damage. Altering the severity of the driving
conditions is recommended to lower the
transmission temperature into the normal
range. If the gauge continues to show high
temperatures, see your authorized dealer.
Fuel Gauge
Note:
The fuel gauge may vary slightly
when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
• It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
76
Super Duty (TFA) Instrument Cluster
SETUP (cont’
d)
On or Off
REMOTE WINDOW
OPEN
CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY
On or Off
press the RESET
button
RESET FOR REMOTE START
5, 10, 15 minutes
Electric or EOH
TBC MODE
On or Off
TRAILER SWAY
English / Spanish / French
LANGUAGE = ENGLISH / SPANISH /
FRENCH
PRESS RESET FOR SYSTEM CHECK
The information display will begin to cycle
through the vehicle systems and provide
a status of the item if needed.
Note: Some systems show a message only
if a condition is present
OIL LIFE
Displays the remaining oil life. An oil
change is required whenever indicated by
the information display and according to
the recommended maintenance schedule.
USE ONLY RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100%
after each oil change, perform the
following:
1. Press and release the SETUP button to display OIL LIFE XXX% HOLD RESET
= NEW.
2. Press and hold the RESET button for two seconds and release to reset the
oil life to 100%.
Note: To change oil life 100% value (if
equipped with this feature) to another value,
proceed to Step 3. 3. Once OIL LIFE SET TO XXX% is
displayed, release and press the RESET
button to change the Oil Life Start
Value. Each release and press will
reduce the value by 10%.
UNITS
Displays the current units English or Metric
AUTOLAMP (SEC)
This feature keeps your headlights on for
up to three minutes after the ignition is
switched off.
AUTOLOCK
This feature automatically locks all vehicle
doors when the vehicle is shifted into any
gear, putting the vehicle in motion.
AUTOUNLOCK
This feature automatically unlocks all
vehicle doors when the driver ’s door is
opened within 10 minutes of the ignition
being turned off.
COURTESY WIPE
This feature allows for an extra swipe of
the wipers after a wipe/wash cycle.
84
Super Duty (TFA) Information Displays
Action
Message
The diesel exhaust fluid is empty. You must replenish thediesel exhaust fluid to resume normal operation of your
vehicle. Refer to your diesel supplement for more information.
SPEED LIMITED TO XX
MPH EXHAUST FLUID EMPTY
The selective catalytic reduction system detects low exhaustfluid. The engine will eventually enter into an idle only mode.
You must replenish the diesel exhaust fluid to resume normal
operation of your vehicle. Refer to your diesel supplement for more information.
ENGINE IDLED SOON
EXHAUST FLUID EMPTY
A problem exists with the selective catalytic reduction system.The vehicle will enter into an idle-only mode. If the exhaust
fluid is empty, you must replenish the diesel exhaust fluid to
resume normal operation of your vehicle. Refer to your diesel supplement for more information.
ENGINE IDLED - SEE
OWNER’ S MANUAL
EXHAUST FLUID EMPTY
The selective catalytic reduction system detects a fault. Thevehicle ’s top speed will become limited in the displayed
distance starting at 50 miles (80 km) and count down from
this point. Refer to your diesel supplement for more informa- tion. Have the system checked by an authorized dealer.
IN XX MILES, SPEED
LIMITED TO 50 MPH EXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed will become limited upon restarting. Refer
to your diesel supplement for more information. Have the system checked by an authorized dealer.
SPEED LIMITED TO 50
MPH UPON RESTART EXHAUST FLUIDSYSTEM FAULT
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed is limited. Refer to your diesel supplement
for more information. Have the system checked by an authorized dealer.
SPEED LIMITED TO 50
MPH EXHAUST FLUID SYSTEM FAULT
The selective catalytic reduction system detects a fault. Theengine will enter into an idle only mode. Refer to your diesel
supplement for more information. Have the system checked by an authorized dealer.
ENGINE IDLED SOON
EXHAUST FLUID
SYSTEM FAULT SEE MANUAL
The selective catalytic reduction system detects a fault. The
engine will eventually enter into an idle-only mode. Press OK
to override the idle mode. Refer to your diesel supplement for
more information. Have the system checked by an authorized dealer.
ENGINE IDLED - SEE
OWNER’ S MANUAL
EXHAUST FLUID SYSTEM FAULT
A fuel filter change is required. See Normal Scheduled
Maintenance (page 433).
FUEL FILTER CHANGE
REQUIRED
95
Super Duty (TFA) Information Displays
•
Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars/light bars, running boards, ski
racks) may reduce fuel economy.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
• Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Close windows for high speed driving.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel. •
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle ’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
139
Super Duty (TFA) Fuel and Refueling
Maximum GCWR
Rear axle ratio
Vehicle type
19000 lb (8618 kg)
3.73
F-250, and F-350 with
single rear wheels 22000 lb (9979 kg)
4.30
19500 lb (8845 kg)
3.73
F-350 with dual rear
wheels 22500 lb (10205 kg)
4.30
26000 lb (11793 kg)
4.88
F-450 and F-550
Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined weight rating for your vehicle
model and axle ratio. See the
previous chart.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight. Note:
Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
189
Super Duty (TFA) Towing
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. Avoid these actions; they reduce your fuel
economy:
•
Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
200
Super Duty (TFA) Driving Hints