2014 FORD F150 phone

In order to help you serve you better,
please have the following information
available when contacting a Customer
Relationship Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
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To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada.Transport Canada Contact Information
http://www.tc.gc.ca/eng/roadsafety/menu.htm
Website
1–800–333–0510
Phone
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•
alcohol solutions
• solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
WITH THE KING RANCH EDITION
Your vehicle is equipped with seating
covered in premium, top-grain leather
which is extremely durable, but still
requires special care and maintenance in
order to preserve longevity and comfort.
Regular cleaning and conditioning will
maintain the appearance of the leather.
Cleaning
For dirt, use a vacuum cleaner then use a
clean, damp cloth or soft brush.
For routine cleaning, wipe the surface with
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap
and water solution.
• Clean spills as quickly as possible.
• Test any cleaner or stain remover on
an inconspicuous part of the leather as
cleaners may darken the leather.
• Do not spill coffee, ketchup, mustard,
orange juice or oil-based products on
the leather as they may permanently
stain the leather.
• Do not use household cleaning
products, alcohol solutions, solvents
or cleaners intended for rubber, vinyl
or plastics.
Scratches
Natural Markings - Because the leather in
the seat comes from genuine steer hides,
there will be evidence of naturally
occurring markings, such as small scars.
These markings give character to the
seating covers and considered to be proof
of a genuine leather product. In order to lessen the appearance of
certain scratches and other wear marks,
apply conditioner on the affected area
following the same instructions as in the
Conditioning section.
Conditioning
Bottles of King Ranch Leather Conditioner
are available at the King Ranch Saddle
Shop. Visit the website at
www.krsaddleshop.com, or telephone (in
the United States) 1–800–
282–KING
(5464). If you are unable to obtain King
Ranch Leather Conditioner, use another
premium leather conditioner.
• Clean the surfaces using the steps
outlined in the Cleaning section.
• Make sure the leather is dry then apply
a nickel-sized amount of conditioner
to a clean, dry cloth.
• Rub the conditioner into the leather
until it disappears. Allow the
conditioner to dry, then repeat the
process for the entire interior. If a film
appears, wipe it off with a dry, clean
cloth.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
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SIRIUS allows you to access different satellite radio options.
CLOCK#:
Press this button to set the time. Use the memory preset buttons to
enter the time, and then press OK.
F
PHONE:
Press this button to access the phone features of the SYNC system.
See Using SYNC™ With Your Phone (page 327). If your vehicle is not equipped
with SYNC, the display reads NO PHONE.
G
SOUND:
Press this button to access settings for Treble, Middle, Bass, Balance
and Fade. Use the SEEK or TUNE controls to change the settings.
H
Bass
levels can be increased or decreased.
Treble
levels can be increased or decreased.
Balance
adjusts the sound between left and right speakers.
Fade
adjusts the sound between the front and back speakers.
Speed Compensated Volume
adjusts the volume to compensate for speed
and wind noise. You can set the system between off and +7.
All Seat Mode/Driver Seat Mode
optimizes sound quality for the chosen
seating position.
DSP Mode
(if equipped) allows you to choose between STEREO SURROUND
mode and STEREO mode.
SEEK:
I
In radio mode, select a frequency band and press one of these buttons. The
system stops at the first station it finds in that direction.
In Sirius mode, press one of these buttons to select the previous or next channel.
If you select a specific category (such as Jazz, Rock or News), use these buttons
to find the previous or next channel in the selected category.
In CD and MP3 modes, press one of these buttons to select the previous or next
track.
CD:
Press this button to access CD and MP3 modes.
J
The disc begins to play where it left off. If no CD is loaded, NO DISC
appears
in the display.
Press the
SEEK buttons to access the previous or next track. Press and hold
the SEEK buttons to quickly reverse or fast-forward within the same track.
TUNE/OK/Play/Pause:
K
In radio mode, turn the control to search manually through the radio frequency
band.
In Sirius mode, turn the control to find the next or previous available satellite
radio station.
OK
allows you to confirm commands with phone and media features.
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RADIO: Press this button to listen to the radio or change radio frequency bands.
Press the function buttons below the radio screen to select different radio
functions.
A
CD:
Press this button to listen to a CD. Press the function buttons below the
radio screen to select on-screen options of Repeat or Shuffle.
B
Number block:
C
In radio mode, store your favorite radio stations. To store a radio station, tune
to the station, then press and hold a preset button until sound returns.
In CD mode, select a track.
In phone mode, enter a phone number.
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
D
TUNE:
E
In radio mode, turn the control to search the frequency band manually.
In satellite radio mode, turn the control to tune to the next or previous channel.
Reverse and Fast Forward; AM, FM, CD Seek:
F
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In radio mode, select a frequency band and press one of these buttons. The
system stops at the first station it finds in that direction. Press and hold one of
these buttons to move quickly in that direction to the next strong radio station
or memory preset.
In Sirius mode, press one of these buttons to select the previous or next channel.
If you select a specific category (such as Jazz, Rock or News), use these buttons
to find the previous or next channel in the selected category. Press and hold
one of these buttons to move quickly in that direction to the next channel or
category.
In CD mode, press one of these buttons to select the previous or next track.
Press and hold one of these buttons to move quickly in that direction within the
current track.
OK and arrow buttons: Press the up and down or left and right arrow buttons
to browse menu selections. Press OK to confirm menu selections.
G
Eject:
Press this button to eject a CD.
H
Power and Volume:
Press this button to switch the system off and on. Turn
it to adjust the volume.
I
CLOCK:
Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes.
J
SOUND:
Press this button to adjust settings for Treble, Middle, Bass, Balance
and Fade.
K
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See Using SYNC™ With Your Phone (page 327).
M
AUX:
Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port. See Using SYNC™ With Your
Media Player
(page 345).
N
SIRIUS:
Press this button to listen to Sirius satellite radio.
O
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