Troubleshooting
Why is the feature not available (line markings are gray) when I
can see the lane markings on the road?
Vehicle speed is outside the operational range of the feature
Sun is shining directly into the camera lens
Quick intentional lane change
Staying too close to the lane marking
Driving at high speeds in curves
Previous feature activation happened within the last one second
Ambiguous lane markings (mainly in construction zones)
Rapid transition from light to dark or vice versa
Sudden offset in lane markings
ABS or AdvanceTrac activation
Camera blockage due to dirt, grime, fog, frost or water on the
windshield
Too close to the vehicle in front of you
Transitioning between no lane markings to lane markings or vice versa
Standing water on the road
Faint lane markings (partial yellow lane markings on concrete roads)
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
When driving on tight roads or on uneven roads
Why does the vehicle not come back into the middle of the lane
always, as expected, in the Aid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the
suspension has been modified
Driving Aids255
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
2. To reinstall the cover, insert the
four plastic tabs on top of the cover
into the corresponding slots (B),
and push the cover into the bumper
trim.
3. Hold the cover against the
bumper trim and reinstall the two
1 4-turn fasteners by turning them
clockwise.
Hitches
Do not use a hitch that clamps onto your vehicle’s bumper. Use a
load-carrying hitch.
You must distribute the load in your trailer so that 10–15% of the total
weight of the trailer is on the tongue. Do not to exceed the maximum
tongue load of 500 pounds (227 kilograms) on a Class III receiver.
Weight-Distributing Hitch
WARNING:Do not adjust a weight-distributing hitch to any
position where the rear bumper of the vehicle is higher than it
was before attaching the trailer. Doing so will defeat the function of the
weight-distributing hitch, which may cause unpredictable handling, and
could result in serious personal injury.
When hooking-up a trailer using a weight-distributing hitch, always use
the following procedure:
1. Park your vehicle, without the trailer, on a level surface.
2. Measure the height of the top of your vehicle’s front wheel opening
on the fender. This is H1.
3. Attach the trailer to your vehicle without the weight-distributing bars
connected.
4. Measure the height of the top of your vehicle’s front wheel opening
on the fender a second time. This is H2.
5. Install and adjust the tension in the weight distributing bars so that
the height of the front fender is approximately halfway between H1
and H2.
6. Check that the trailer is level. If not level, adjust the ball height
accordingly and repeat Steps 3–6.
BBBB
Towing279
2014 Explorer(exp)
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USA(fus)
Note:Electrical or electronic accessories added to the vehicle by the
dealer or the owner may adversely affect battery performance and
durability and may also affect the performance of other electrical
systems in the vehicle.
When a battery replacement is required, the battery should be replaced
with a Ford recommended replacement battery that matches the
electrical requirements of the vehicle. After battery replacement, or in
some cases after charging the battery with an external charger, the BMS
requires eight hours of vehicle sleep time (key off with doors closed) to
relearn the new battery state of charge. Prior to relearning state of
charge, the BMS may disable electrical features (to protect the battery)
earlier than normal.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
1. Pull the wiper blade and arm away from
the glass.
2. Squeeze the locking tabs to release the
blade from the arm and pull the blade away
from the arm to remove it.
3. Attach the new blade to the arm and snap
it into place.
Replace wiper blades at least once per year
for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
332Maintenance
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Changing the Air Filter Element
3.5L V6 engine
2.0L EcoBoost® engine
3.5L V6 EcoBoost® engine
1. On the passenger’s side of the air filter housing, release the two
clamps from the air filter housing cover.
2. Lift the passenger’s side of the cover and push the cover toward the
passenger’s side. Release the three tabs on the cover from the three slots
in the driver’s side of the housing.
334Maintenance
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
3. Carefully separate the cover from the housing.
4. Remove the air filter element from the housing.
5. Wipe the cover and the housing clean to remove any dirt or debris and
to make sure the cover seals to the housing.
6. Install a new air filter element. Be careful not to crimp the filter
element edges between the housing and the cover. This could cause filter
damage and allow unfiltered air to enter the engine if not properly
seated.
7. Lower the driver’s side of the cover and slide the
three tabs on the cover into the three slots in the
housing.
8. Lower the passenger’s side of the cover. Engage
the two clamps to secure the cover to the housing.
ADJUSTING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps
should be checked by your authorized dealer.
Vertical Aim Adjustment
The headlamps on your vehicle can only be vertically adjusted. Your
vehicle does not require horizontal aim adjustments.
To adjust the headlamps:
1. Park your vehicle on a level surface about 25 feet (7.6 meters) away
from a vertical plain surface (3). Check your headlamp alignment at
night or in a dark area so that you can see the headlamp beam pattern.
Maintenance335
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
398Ford Extended Service Plan
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
420SYNC®
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described absent
consent, a court order, or where required by law enforcement, other
government authorities, or other third parties acting with lawful authority.
Other parties may seek to access the information independently of Ford
Motor Company and Ford of Canada. For further privacy information, see
the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions
and Information.
ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
The display is located on the right side of your instrument cluster.
You can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source and select memory presets.
•In Phone mode, you can accept or reject an incoming call.
•If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
MyFord Touch® (If Equipped)471
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)