2014 FORD EXPLORER service reset

If this action corrects the problem, the message may not reset
immediately. It may take several driving cycles for the message to turn
off. A driving cycle consists of an engine start-up (after four or more
hours with the engine off) followed by city or highway driving.
Continuing to drive with the message on may cause the service engine
soon lamp to turn on as well.
FUEL CONSUMPTION
Filling the Tank
The advertised capacity is the indicated capacity and the empty reserve
combined. Indicated capacity is the difference in the amount of fuel in a
full tank and a tank when the fuel gauge indicates empty. Empty reserve
is the amount of fuel in the tank after the fuel gauge indicates empty.
Note:The amount of usable fuel in the empty reserve varies and should
not be relied upon to increase driving range. When refueling your vehicle
after the fuel gauge indicates empty, you might not be able to refuel the
full amount of the advertised capacity of the fuel tank due to the empty
reserve still present in the tank.
For consistent results when filling the fuel tank:
•Turn the ignition off before fueling; an inaccurate reading results if the
engine is left running.
•Use the same fill rate (low–medium–high) each time the tank is filled.
•Allow no more than two automatic click–offs when filling.
Results are most accurate when the filling method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the first 1000 miles
(1600 kilometers) of driving (this is your engine’s break-in period); a
more accurate measurement is obtained after 2000 miles–3000 miles
(3200 kilometers–4800 kilometers). Also, fuel expense, frequency of
fill-ups or fuel gauge readings are not accurate ways to measure fuel
economy.
1. Fill the fuel tank completely and record the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
Fuel and Refueling201
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WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is detected, a
message will be displayed in the information display. If this happens, stop
the vehicle in a safe place, and turn off the engine. After at least
10 seconds, reset the system by restarting the engine, and watch the
information display for a steering message. If a steering message returns, or
returns while driving, take the vehicle to your dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
Steering Tips
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Driving Aids265
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If you notice any of the following:
•the engine coolant temperature gauge moves fully into the red (hot)
area
•the coolant temperature warning light illuminates
•the service engine soon indicator illuminates
1. Pull off the road as soon as safely possible and place the vehicle inP
(Park).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After several minutes, if this does not
happen, follow the remaining steps.
3. Turn the engine off and wait for it to cool before checking the coolant
level.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
4. If the coolant level is normal, you may restart your engine and
continue on.
5. If the coolant is low, add coolant, restart the engine and take your
vehicle to an authorized dealer. SeeAdding engine coolantin this
chapter for more information.
Refer to fail-safe cooling for additional information.
What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The fail-safe distance depends on ambient temperatures, vehicle load and
terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine coolant temperature gauge
will move to the red (hot) area and:
The coolant temperature warning light will illuminate.
The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
322Maintenance
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Potential station issues
Issue Cause Action
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
412Audio System
2014 Explorer(exp)
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USA(fus)

Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term which begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of Sirius satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no
longer available.Tune to another
channel or choose
another preset.
414Audio System
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USA(fus)

When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to the
system. In addition, if you connect a media device, the system creates and
retains an index of supported media content. The system also records a
short development log of approximately 10 minutes of all recent system
activity. The log profile and other system data may be used to improve the
system and help diagnose any problems that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
420SYNC®
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When you select: You can:
Text Message1Enables you to send, download and delete
text messages.
Phone Settings
1Allows you to view your phone’s status, set
ring tones, select your message notification,
change phone book entries and automatically
download your cellular phone among other
features.
SYNC Services
3Access the SYNC services portal where you
can request various types of information,
traffic reports and directions.
911 Assist
4Place an emergency call to a 911 operator for
you after an accident (if the feature is used
properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile
applications on your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, United States only.
4If equipped, United States and Canada only.
Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
430SYNC®
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
482MyFord Touch® (If Equipped)
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)