AWD/4WD Messages Action / Description
AWD Off Displayed when the system has been
automatically disabled to protect itself. This is
caused by operating the vehicle with the
compact spare tire installed or if the system is
overheating. The system will resume normal
function and clear this message after driving a
short distance with the road tire re-installed or
after the system is allowed to cool.
Check AWD Displayed in conjunction with the powertrain
malfunction/reduced power light when the
system is not operating properly. If the
warning stays on or continues to come on,
contact your authorized dealer as soon as
possible.
Battery and
Charging System
MessagesAction / Description
Check Charging
SystemDisplayed when the charging system needs
servicing. If the warning stays on or continues
to come on, contact your authorized dealer as
soon as possible.
Turn Power Off to
Save BatteryDisplayed when the battery management
system determines that:
•the battery is at a low state of charge or,
•the ignition has been in accessory position
or on position with the engine off for
approximately 45 minutes.
Turn the ignition off as soon as possible to
protect the battery. This message will clear
once the vehicle has been started and the
battery state of charge has recovered. Turning
off unnecessary electrical loads will allow
faster battery state-of-charge recovery.
Transport Mode
Contact DealerContact your authorized dealer as soon as
possible.
Factory Mode Contact
DealerContact your authorized dealer as soon as
possible.
134Information Displays
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
HEATED AND VENTILATED SEATS (IF EQUIPPED)
Heated Seats
WARNING:Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion, or other physical conditions,
must exercise care when using the seat heater. The seat heater may
cause burns even at low temperatures, especially if used for long
periods of time. Do not place anything on the seat that insulates against
heat, such as a blanket or cushion, because this may cause the seat
heater to overheat. Do not puncture the seat with pins, needles, or
other pointed objects because this may damage the heating element
which may cause the seat heater to overheat. An overheated seat may
cause serious personal injury.
The heated seats will only function when the engine is running.
Note:Do not do the following:
•Place heavy objects on the seat
•Operate the seat heater if water or any other liquid is spilled on the
seat. Allow the seat to dry thoroughly.
To operate the heated seats:
Press the heated seat symbol to cycle through the various
heat settings and off. Warmer settings are indicated by
more indicator lights.
If the engine falls below 350 RPM while the heated seats are on, the
feature will turn itself off. You will need to reactivate it.
164Seats
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
If Your Vehicle Gets Stuck in Mud or Snow
Note:Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Note:Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
HILL START ASSIST
WARNING:The hill start assist feature does not replace the
parking brake. When you leave the vehicle, always apply the
parking brake and shift the transmission into P (Park).
WARNING:You must remain in the vehicle once you have
activated the hill start assist feature.
WARNING:During all times, you are responsible for controlling
the vehicle, supervising the hill start assist system and
intervening, if required.
WARNING:If the engine is revved excessively, or if a
malfunction is detected when the hill start assist feature is active,
the hill start assist feature will be deactivated.
Hill start assist keeps your vehicle stationary long enough to move your
foot from the brake pedal to the accelerator pedal when your vehicle is
on a slope.
The brakes are released automatically once the engine has developed
sufficient drive to prevent the vehicle from rolling down the slope. This
is an advantage when pulling away on a slope, (for example from a car
park ramp, traffic lights or when reversing uphill into a parking space).
212Transmission
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
USING YOUR FOUR WHEEL DRIVE (4WD) SYSTEM
The intelligent 4WD system continuously monitors vehicle conditions and
automatically adjusts the power distribution between the front and rear
wheels. It combines transparent all-surface operation with highly capable
four-wheel drive.
The 4WD system is always active and requires no driver input. It is
capable of handling all road conditions, including street and highway
driving as well as off-road and winter driving. The driver can optimize
more 4WD control by moving the terrain management switch for the
correct terrain. See theTerrain Managementchapter for more
information.
Note:When an 4WD system fault is present, the warning Check AWD
will display in the information display. The 4WD system is not
functioning correctly and will default to front-wheel drive. When this
warning is displayed, have your vehicle serviced at an authorized dealer.
Note:The AWD Off message may also be displayed in the information
display if the 4WD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal 4WD function as soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10 minutes. After the engine has
been restarted and the 4WD system has adequately cooled, the AWD Off
message will turn off and normal 4WD function will return. The AWD Off
message will turn off when the system cools and normal 4WD function
returns.
If your vehicle is equipped with 4WD, a spare tire of a different size
other than the tire provided should never be used. If the mini-spare tire
is installed, the 4WD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
condition may be indicated by an AWD Off message in the information
display. If there is an AWD Off message in the information display from
using the spare tire, this indicator should turn off after reinstalling the
repaired or replaced normal road tire and cycling the ignition off and on.
It is recommended to reinstall the repaired or replaced road tire as soon
as possible. Major dissimilar tire sizes between the front and rear axles
could cause the 4WD system to stop functioning and default to
front-wheel drive or damage the 4WD system.
214Four-Wheel Drive (If Equipped)
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Note:Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Note:Do not rock the vehicle for more than a few minutes or damage to
the transmission and tires may occur or the engine may overheat.
Emergency maneuvers
WARNING:Vehicles with a higher center of gravity such as
utility and four-wheel drive vehicles handle differently than
vehicles with a lower center of gravity. Utility and four-wheel drive
vehicles are not designed for cornering at speeds as high as passenger
cars any more than low-slung sports cars are designed to perform
satisfactorily under off-road conditions. Avoid sharp turns, excessive
speed and abrupt maneuvers in these vehicles. Failure to drive
cautiously could result in an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
Four-Wheel Drive (If Equipped)217
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down. Whenever driving on a hill, determine beforehand the
route you will use. Do not drive over the crest of a hill without seeing
what conditions are on the other side. Do not drive in reverse over a hill
without the aid of an observer.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, Do not try to turn around because you might roll
over. It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
Descend a hill in the same gear you
would use to climb up the hill to
avoid excessive brake application
and brake overheating. Do not
descend in neutral; instead,
disengage overdrive or manually
shift to a lower gear. When
descending a steep hill, avoid
sudden hard braking as you could
lose control. When you brake hard,
the front wheels cannot turn and if
they are not turning, you will not be able to steer. The front wheels have
to be turning in order to steer the vehicle.
Since your vehicle has anti-lock brakes, apply the brakes steadily. Do not
“pump” the brakes.
Driving on snow and ice
WARNING:If you are driving in slippery conditions that require
tire chains or cables, then it is critical that you drive cautiously.
Keep speeds down, allow for longer stopping distances and avoid
aggressive steering to reduce the chances of a loss of vehicle control
which can lead to serious injury or death. If the rear end of the vehicle
slides while cornering, steer in the direction of the slide until you
regain control of the vehicle.
Four-Wheel Drive (If Equipped)219
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Low Speed Automatic Cancellation
The system is not functional at vehicle speeds below 16 mph (26 km/h).
An audible alarm sounds and the automatic braking released if your
vehicle drops below this speed.
Hilly Condition Usage
Note:An audible alarm sounds and the system shuts down if it is
applying brakes for an extended period of time. This allows the brakes to
cool down. The system will function normally again when the brakes
have cooled down.
You should select a lower gear position when the system is active in
situations such as prolonged downhill driving on steep grades, for
example driving in mountainous areas. Your vehicle needs additional
engine braking in these situations to reduce the load on the vehicle’s
regular brake system to prevent them from overheating.
Switching Off Adaptive Cruise Control
Note:The set speed memory will erase when you switch the system off.
Press and releaseOFFor turn off the ignition.
Detection Issues
The radar sensor has a limited field of vision. It may not detect vehicles
at all or detect a vehicle later than expected in some situations. The lead
vehicle graphic will not illuminate if the system does not detect a vehicle
in front of you.
246Cruise Control
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is detected, a
message will be displayed in the information display. If this happens, stop
the vehicle in a safe place, and turn off the engine. After at least
10 seconds, reset the system by restarting the engine, and watch the
information display for a steering message. If a steering message returns, or
returns while driving, take the vehicle to your dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it
takes for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
Steering Tips
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Driving Aids265
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)