2014 FORD EXPEDITION USB port

4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful
hints or ask you for a specific action.
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose from English, Francais and Espanol.
The displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display.
3. If you change the language setting, the
display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port. See the
web site for more information.
ReturnExit the current menu.
SYNC®419
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
422SYNC®
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

Voice command issues
Issue Possible cause(s) Possible solution(s)
SYNC does not
understand or is
calling the
wrong contact
when I want to
make a call.•You may be using
the wrong voice
commands, OR
•You may not be
saying the name
exactly as it is
saved, OR
•Contacts in your
phonebook may be
very short and
similar, or they may
contain special
characters, OR
•Your phonebook
contacts may be
saved in CAPS.•Review the phone voice
commands at the beginning of the
phone section.
•Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe Wilson”.
•The system works better if you
list full names, such as “Joe Wilson”
rather than “Joe”.
•Do not use special characters
such as 123 or ICE, as the system
does not recognize them.
•If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, “Call J-A-K-E”.
AppLink issues
Issue Possible cause(s) Possible solution(s)
SYNC does not
find any mobile
apps that are on
my phone.•Your device may
not support the
AppLink feature,
OR
•The application
does not support
AppLink., OR
•If you have an
iPhone, it may not
be plugged in, OR
•Your phone may
not be paired or
connected.•Check the website for compatible
devices and applications.
•Make sure your device is paired
and connected. If you have an
iPhone, make sure it is plugged in
using the USB and that the
application is running in the
foreground.
SYNC®425
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

R
Radio ..........................................351
Single CD ................................351
Radio reception .........................349
Radio voice commands .....437, 443
Rear heated seats .....................150
Rear seat entertainment
system ........................................362
Rear view camera display ........208
Rear window defroster ............121,
123, 125, 127
Receiving a text message .........393
Recommendations for
attaching safety restraints
for children ..................................24
Relays ................................260–261
Remote entry system
illuminated entry ......................70
locking/unlocking doors ...........67
opening the trunk .....................68
replacing the batteries .............57
Roadside assistance ..................246
Roll stability control .................204
Roof rack ...................................215
S
Safety Belt Maintenance ............45
Safety belts
(see Safety restraints) ...............38
Safety defects, reporting ..........259
Safety information ....................382
Safety restraints ..............38–39, 41
Belt-Minder® ............................42
extension assembly ..................40for adults .............................38–39
for children ...............................24
safety belt maintenance ...........45
seat belt maintenance ..............45
warning light and chime ..........42
Safety restraints -
LATCH anchors ...........................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................343
Satellite Radio ...........................447
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............499
SD card ......................................461
Seat belts
(see Safety restraints) ...............38
Seats
child safety seats ......................24
cleaning ...................................299
climate control ........................142
filter .........................................341
front seats ...............................136
heated ......................................150
memory seat .....................58, 139
SecuriCode keyless entry
system ..........................................76
SecuriLock passive anti-theft
system ..........................................78
Selecting your media source
(USB, Line in, BT audio) .........412
Setting a destination ................461
Setting the clock .......................351
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUS® satellite radio ....443, 461
516Index
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)

U
Universal garage door opener ..154
USB port ....................................361
Using privacy mode ..................389
V
Vehicle health report ................403
Vehicle Identification Number
(VIN) ..........................................342
Vehicle loading ..........................216
Ventilating your vehicle ...........172
Voice commands in media
mode ..........................................410
Voice commands in phone
mode ..........................................387
Voice recognition ......................431W
Warning lights (see Lights) .....101
Washer fluid ..............................279
Water, Driving through .............243
Where am I? ..............................457
Windows
power .........................................92
rear wiper/washer .....................86
Windshield washer fluid and
wipers ..........................................85
checking and adding fluid .....279
replacing wiper blades ...........282
Wrecker towing .........................240
518Index
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)