
REAR UNDER FLOOR
STORAGE
Passenger Compartment Floor
E78097
The under floor storage compartment is
located behind the front passenger seat.
Cargo Management System (If
Equipped)
E142445
The system is located in the floor of the
cargo area. Lift the handle to open.
Adjustable Load Floor (If Equipped)
E142446
Vehicles with the standard size spare tire
can adjust the load floor to two positions.
The front of the load floor can be placed
either on (for high position) or below (for
low position) the ledges behind the rear
seats. The rear of the load floor always sits
on the two small shelves located on the
liftgate trim.
LUGGAGE COVERS (IF EQUIPPED)
WARNINGS
Make sure that the posts are properly
latched in mounting features. The
cover may cause injury in a sudden
stop or accident if it is not securely
installed.
Do not place any objects on the
cargo area shade. They may obstruct
your vision or strike occupants of
your vehicle in a sudden stop or crash.
Use the cargo shade to cover items in the
cargo area of your vehicle.
166
Load Carrying

WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision.
For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system.
Clean the instrument panel and cluster
lens with a clean, damp, white cotton
cloth, then use a clean and dry white
cotton cloth to dry these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Be certain to wash or wipe your hands
clean if you have been in contact with
certain products such as insect
repellent and suntan lotion in order to
avoid possible damage to the interior
painted surfaces.
• Do not use household or glass cleaners
as these may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Damage may not be covered by your
warranty.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean,
white, cotton cloth.
2. Wipe the surface with a damp, clean,
white cotton cloth. For more thorough
cleaning, use a mild soap and water
solution. If the spot cannot be
completely cleaned by this method,
the area may be cleaned using a
commercially available cleaning
product designed for automotive
interiors.
3. If necessary, apply more soap and
water solution or cleaning product to
a clean, white, cotton cloth and press
the cloth onto the soiled area. Allow
this to set at room temperature for 30
minutes.
230
Vehicle Care

4. Remove the soaked cloth and if it is not
soiled badly, use this cloth to clean the
area by using a rubbing motion for 60
seconds.
5. Following this, wipe area dry with a
clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
For routine cleaning, wipe the surface with
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap
and water solution. Dry the area with a soft
cloth. In Canada, use Motorcraft® Vinyl
Cleaner.
If the leather cannot be completely
cleaned using a mild soap and water
solution, the leather may be cleaned using
a commercially available leather cleaning
product designed for automotive interiors.
Note:To check for compatibility, first test
any cleaner or stain remover on an
inconspicuous part of the leather.
You should:
• remove dust and loose dirt with a
vacuum cleaner.
• clean spills and stains as quickly as
possible.
• check for compatibility by first testing
any cleaner or stain remover on an
inconspicuous part of the leather.
Do not use the following products as these
may damage the leather:
• oil/petroleum-based leather
conditioners.
• household cleaners.
• alcohol solutions.
• solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
CLEANING THE ALLOY
WHEELS
(IF EQUIPPED)
Note:Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note:Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note:Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note:Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note:If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
• Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
• To remove tar and grease, use
Motorcraft Bug and Tar Remover.
231
Vehicle Care

Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
• Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
287
SYNC™

Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
• Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SIRIUS Travel Link sports
scores, movie times or ski conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
Restricted features
Pairing a Bluetooth phone Cellular Phone
Adding phonebook contacts or uploading phonebook
contacts (from a USB)
List entries are limited for phone contacts and recent
phone call entries
Editing the keypad code System Functionality
Enabling Valet Mode
323
MyFord Touch™ (If Equipped)

B
Blind Spot Monitor......................................160Blind Spot Information System (BLIS®)
with Cross Traffic Alert................................160
Bonnet LockSee: Opening and Closing the Hood..........206Booster Seats....................................................17Types of Booster Seats.......................................17Brake Fluid Check.........................................215
Brakes...............................................................145
General Information..........................................145Breaking-In......................................................183
Bulb Specification Chart...........................226
C
Cabin Air Filter................................................107
California Proposition 65..............................11
Capacities and Specifications.................261
Technical Specifications.................................265Car WashSee: Cleaning the Exterior...............................227Center Console..............................................122
Changing a Bulb...........................................222
Lamp Assembly Condensation....................222
Replacing Fog, Park and Turn Signal
Bulbs..................................................................224
Replacing Headlamp Bulbs...........................222
Replacing HID Headlamp Bulbs...................223
Replacing High-Mount Brake Lamp
Bulb....................................................................225
Replacing License Plate Lamp Bulb...........225
Replacing Reverse Lamp Assembly...........225
Replacing Side Marker Bulbs.........................224
Replacing Tail, Brake and Turn Signal
Bulbs..................................................................225
Changing a Fuse...........................................196Fuses.......................................................................196Changing a Road Wheel...........................255Dissimilar Spare Wheel and Tire Assembly
Information.....................................................255
Tire Change Procedure....................................256
Changing the 12V Battery..........................216
Changing the Engine Air Filter.................219
...................................................................................2 1 9
1.6L and 2.0L EcoBoost Engines...................219
2.5L Engine............................................................219
Changing the Wiper Blades......................218
Checking MyKey System Status..............50
Checking the Wiper Blades......................218
Child Restraint and Safety Belt
Maintenance.................................................32
Child Safety.......................................................14
General Information.............................................14Child Safety Locks..........................................24Left-Hand Side......................................................25
Right-Hand Side...................................................25
Child Seat Positioning...................................15
Cleaning Leather Seats..............................231
Cleaning Products........................................227
Cleaning the Alloy Wheels........................231
Cleaning the Engine....................................229
Cleaning the Exterior...................................227
Cleaning Plastic Exterior Parts.....................228
Exterior Chrome..................................................227
Stripes or Graphics (if equipped).................227
Underbody...........................................................228
Cleaning the Instrument Panel and
Instrument Cluster Lens........................230
Cleaning the Interior...................................229
Cleaning the Windows and Wiper
Blades...........................................................229
Clearing All MyKeys.......................................50
Climate............................................................368
Climate Control Voice Commands.............369Climate Control..............................................101
Coolant Check
See: Engine Coolant Check.............................212Crash Sensors and Airbag Indicator........42
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings...............................................................50
Cruise Control.................................................68Principle of Operation.......................................159Cruise controlSee: Using Cruise Control................................159Customer Assistance.................................190
D
Data Recording..................................................9Event Data Recording...........................................9
Service Data Recording........................................9
416
Index

Ford Credit..........................................................11(U.S. Only).................................................................11Ford Extended Service Plan (ESP).......397SERVICE PLANS (CANADA ONLY)............399
SERVICE PLANS (U.S. Only).........................397
Four-Wheel Drive.........................................140Principle of Operation......................................140Front Fog Lamps.............................................75
Front Passenger Sensing System.............37
Fuel and Refueling.......................................128
Fuel Consumption........................................134
Calculating Fuel Economy..............................134
Filling the Tank.....................................................134
Fuel Filter.........................................................216
Fuel Quality.....................................................129
Choosing the Right Fuel...................................129
Octane Recommendations............................129
Fuel Shutoff....................................................187
Fuses.................................................................196
Fuse Specification Chart............................197
Luggage Compartment Fuse Panel...........203
Passenger Compartment Fuse
Panel.................................................................200
Power Distribution Box.....................................197
Pre-Fuse Box........................................................197
G
Garage Door OpenerSee: Universal Garage Door Opener............116Gauges...............................................................83Engine Coolant Temperature Gauge............84
Fuel Gauge.............................................................84
Information Display.............................................83
General Information on Radio
Frequencies...................................................44
Intelligent Access.................................................44General Maintenance Information.......400Multi-Point Inspection.....................................402
Owner Checks and Services..........................401
Protecting Your Investment..........................400
Why Maintain Your Vehicle?........................400
Why Maintain Your Vehicle at Your
Dealership?....................................................400
Getting Assistance Outside the U.S. and
Canada..........................................................193
Getting the Services You Need...............190
Away From Home..............................................190
H
HandbrakeSee: Parking Brake.............................................146Hazard Warning Flashers...........................187
Headlamp Exit Delay.....................................74
Head Restraints............................................109
Adjusting the Head Restraint..........................110Heated Seats...................................................115
Heated Windows and Mirrors..................107
Heated Exterior Mirror.......................................107
Heated Rear Window........................................107
HeatingSee: Climate Control..........................................101Hill Start Assist..............................................138Using Hill Start Assist.......................................138Hints on Controlling the Interior
Climate..........................................................104
Cooling the Interior Quickly............................105
General Hints.......................................................104
Heating the Interior Quickly............................104
Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions................................107
Recommended Settings for Cooling .........105
Recommended Settings for Heating..........105
Side Window Defogging in Cold
Weather............................................................106
Vehicle Stationary for Extended Periods
during Extreme High Ambient
Temperatures.................................................106
Hints on Driving With Anti-Lock
Brakes............................................................145
Hood Lock
See: Opening and Closing the Hood..........206
I
Ignition Switch...............................................123
In California (U.S. Only)..............................191
Information Display Control......................68
Multimedia Controls...........................................69Information Displays....................................88General Information...........................................88
418
Index

Information....................................................359911 Assist...............................................................365
Alerts......................................................................365
Calendar...............................................................365
SIRIUS Travel Link.............................................362
SYNC Services (If Equipped, United States
Only).................................................................360
Vehicle Health Report......................................367
Information Messages..................................91Airbag........................................................................91
Alarm........................................................................92
Battery and Charging System.........................92
Blind Spot Information and Cross Traffic
Alert System......................................................92
Doors.........................................................................93
Engine.......................................................................94
Hill Start Assist.....................................................94
Keyless Vehicle.....................................................94
Lighting....................................................................95
Maintenance..........................................................96
Message indicator.................................................91
MyKey.......................................................................96
Park Aid....................................................................97
Park Brake...............................................................97
Power Steering.....................................................98
Starting System ...................................................98
Tire Pressure Monitoring System.................100
Traction Control..................................................100
Transmission and Four-Wheel Drive............98
Installing Child Seats.....................................19Child Seats...............................................................19
Using Lap and Shoulder Belts..........................19
Using Lower Anchors and Tethers for
CHildren (LATCH)............................................22
Using Tether Straps.............................................23
Instrument Cluster........................................83
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps......................74
Vehicles Without Front Fog Lamps...............74
Interior Lamps..................................................75Front Interior Lamp .............................................76
Rear Interior Lamp...............................................76
Interior Mirror...................................................80Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump-Starting the Vehicle........................187Connecting the Jumper Cables.....................188
Jump Starting......................................................188
Preparing Your Vehicle......................................187
Removing the Jumper Cables.......................188
K
Keyless Entry....................................................62SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................62
Keyless Starting.............................................123Ignition Modes.....................................................124Keys and Remote Controls.........................44
Knee Airbag.......................................................37
L
Lighting Control...............................................73Headlamp Flasher................................................73
High Beams.............................................................73
Lighting...............................................................73
Load Carriers
See: Roof Racks and Load Carriers..............167Load Carrying.................................................166
Load Limit.......................................................168
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles..............................................................175
Vehicle Loading - with and without a
Trailer.................................................................168
Locking and Unlocking.................................55Activating Intelligent Access ..........................56
Autolock...................................................................57
Battery Saver.........................................................58
Illuminated Entry..................................................58
Illuminated Exit.....................................................58
Mechanical Key.....................................................56
Opening a Rear Door from Inside..................56
Power Door Locks................................................55
Remote Control....................................................55
Smart Unlocks For Integrated Keyhead
Transmitter.........................................................57
Smart Unlocks For Intelligent Access Keys
................................................................................5 7
Locks...................................................................55
419
Index