
GENERAL INFORMATIONWARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
AB
GCDFE
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Phone A
Navigation (or Information if your vehicle is not equipped with Navigation) B
Climate C
Settings D
Home E
Information F
Entertainment G
320
MyFord Touch™ (If Equipped)

This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:Some features are not available while
your vehicle is moving.
Note:You can also directly access the
Home screen and Information screen by
pressing the Home ("house" icon) and
Information ("i" icon) buttons on your
steering wheel controls.
Note:Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel RouteCLIMATE
Press to select any of the following:
• Driver Settings
• Recirculated Air
• Auto
•Dual
• Passenger Settings
•A/C
•Defrost
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SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help
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HOME
Press to access your home
screen. Depending on your
vehicle’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability.
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INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
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MyFord Touch™ (If Equipped)

Press to select any of the following:
•AM
•FM
• SIRIUS
•CD
•USB
• BT Stereo
• SD Card
• A/V In
Using the Touch-Sensitive
Controls on Your System
To turn a feature on and off, just touch the
graphic with your finger. To get the best
performance from the touch-sensitive
controls:
• Do not press hard on the controls. They
are sensitive to light touch.
• Use your bare finger to touch the center
of a touch-control graphic. Touching
off-center of the graphic may affect
operation of a nearby control.
• Make sure your hands are clean and
dry.
• Since the touchscreen operates based
on the touch of a finger, you may have
trouble using it if you are wearing
gloves.
• Keep metal and other conductive
material away from the surface of the
touchscreen as this may cause
electronic interference (for example,
inadvertently turning on a feature other
than the one you meant to turn on).
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
•VOL: Control the volume of playing
media.• Fan: Control the speed of the climate
system fan.
• Seek and Tune buttons: Use as you
normally would in media modes.
• Eject: Eject a CD from the
entertainment system.
•SOURCE: Touch the word repeatedly
to see all available media modes. The
screen does not change, but you see
the media change in the lower left
status bar.
•SOUND: Touch the word to access the
Sound menu where you can adjust
settings such as: Bass, Treble,
Midrange, Balance and Fade, DSP
(Digital Signal Processing), Occupancy
Mode and Speed Compensated
Volume. (Your vehicle may not have
all of these sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call: 1-888-270-1055.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
322
MyFord Touch™ (If Equipped)

Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands"
*
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands"
**
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available when
your vehicle is equipped with the
navigation system, and the navigation
system SD card is in the card slot.
** This command is only available when
you have an active SIRIUS satellite radio
subscription.
Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction that uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.•Interaction Mode: Novice mode
provides detailed interaction and
guidance while the advanced mode
has less audible interaction and more
tone prompts.
•Confirmation Prompts: The system
uses these short questions to confirm
your voice request. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm settings.
•Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
To access these settings using the
touchscreen:
1. Press the Settings icon > Settings >
Voice Control.
2. Select from:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the
prompt "Please say a command".
Another tone sounds to let you know
the system is listening.
2. Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
326
MyFord Touch™ (If Equipped)

System
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Press the Settings icon >
Settings > System, then select
from the following:
System
Select to have the touchscreen display in English, Spanish
or French. Language
Select to display units in kilometers or miles. Distance
Select to display units in Celsius or Fahrenheit. Temperature
Adjust the volume of voice prompts from the system. System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen. Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system. Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format. Keyboard Layout
Install any downloaded applications or view the current
software licenses. Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data. Master Reset
Voice Control
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Press the Settings icon >
Settings > Voice Control, then
select from the following:
Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts. Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.
*Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off. Media Candidate Lists
330
MyFord Touch™ (If Equipped)

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To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to discloseyour cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
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Press the lower right corner on
the touchscreen to access your
climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from the screen shown here.
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Power: Touch to switch the system off and on. Outside air cannot enter your
vehicle when you switch off the system. A
Passenger settings: Touch + or – to adjust the temperature. B
Fan speed: Touch + or - to adjust fan speed. C
DUAL: Touch to switch on the passenger temperature control. D
368
MyFord Touch™ (If Equipped)

Recirculated air: Touch to turn the recirculated air on or off which may reduce
the amount of time needed to cool down the interior and help reduce odors
from reaching the interior. Recirculated air also engages automatically when
MAX A/C or MAX defrost is selected and may be engaged manually in any
airflow mode except defrost. It may also turn off in all airflow modes except
MAX A/C and MAX defrost to reduce fog potential. E
MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode. F
A/C: Touch to turn the air conditioning on or off. Use A/C with recirculated air
to improve cooling performance and efficiency. A/C engages automatically in
MAX A/C, defrost and footwell/defrost. G
AUTO: Touch to engage automatic operation, then set the temperature using
the temperature control. The system automatically controls fan speed, airflow
distribution, A/C on or off and the use of fresh or recirculated air. H
Manual airflow distribution controls:Footwell and Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents and rear
seat floor vents, and provides outside air to reduce window fogging.Panel:
Distributes air through the instrument panel vents.Panel and Floor: Distributes
air through the instrument panel vents, demister vents, floor vents and rear seat
floor vents.Floor: Distributes air through the demister vents, floor vents and I
rear seat floor vents.Defrost: Touch to clear the windshield of fog and thin ice.
Touch again to return to the previous airflow selection. When on, defrost provides
outside air to reduce window fogging and distributes air through the windshield
defroster vents and demister vents.MAX Defrost: Distributes outside air
through the windshield air vents and automatically switches the air conditioning
on. The fan is set to the highest speed and the temperature to HI. When the air
distribution is set in this position, you are unable to select recirculated air or
manually adjust the fan speed and temperature control.
Driver settings: Touch + or – adjust the temperature. J
Climate Control Voice Commands
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Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands:
369
MyFord Touch™ (If Equipped)

Climate Control Commands
"Climate automatic"
"Climate off"
"Climate on"
"Climate temperature <15.5-29.5> degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands:
"CLIMATE"
"Off" "A/C off"
"On" "A/C on"
"Panel floor on" "Automatic"
"Panel on" "Defrost off"
"Panel off" "Defrost on"
"Recirc off" "Dual off"
"Recirc on" "Floor on"
"Temperature"
*"Fan decrease"
"Temperature <15.5-29.5> degrees" "Fan increase"
"Temperature <60-85> degrees" "Floor off"
"Temperature decrease" "Floor windshield panel on"
"Temperature high" "MAX A/C off"
"Temperature increase" "MAX A/C on"
"Temperature low" "Max defrost off"
"Windshield floor on" "Max defrost on"
370
MyFord Touch™ (If Equipped)