FORD ESP EXTENDED SERVICE PLANS
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. only)
More than 32 Million Ford and Lincoln owners have discovered the
powerful protection Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides peace of mind protection
beyond the expiration of the New Vehicle Warranty coverage.
Ford ESP can quickly pay for itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford Extended Service Plan. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Coverage for up to 1000+ covered components
There are four, Extended Service Plans with different levels of coverage.
Ask your dealer for details.
1. PremiumCARE – Our most comprehensive coverage. With over 1000
covered components, this plan is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE – Covers 113 components, and includes many high tech
items.
3. BaseCARE – Covers 84 components.
4. PowertrainCARE – Covers 29 critical components.
Ford Extended Service Plan is honored by all authorized Ford Dealers in
the U.S. and Canada. It is the only Extended Service Plan authorized and
backed by Ford Motor Company.
That means you get:
•Reliable, quality service at any Ford or Lincoln dealership.
•Repairs performed by factory trained technicians, using genuine parts.
Rental Car Reimbursement
1st Day Rental Benefit
You take advantage of replacement transportation if your vehicle is at the
dealership for same day covered repairs.
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Extended Rental Benefits
If your vehicle is kept overnight for covered repairs, you are eligible for
rental car coverage, including Bumper to Bumper warranty repairs, or
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventative care and replacement of select items that require periodic
attention for normal wear:
•Windshield Wiper Blades.
•Spark Plugs (except in California).
•The Clutch Disc.
•Brake Pads and Linings.
•Shock Absorbers.
•Belts and Hoses.
•Diesel Exhaust Fluid Replenishment.
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Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement.
•Coverage for certain maintenance and wear items.
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires.
•Roadside Assistance benefits.
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental. When
you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Ford of Canada dealer or www.ford.ca to find the Ford Extended
Service Plan that is right for you.
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MyFord® SYSTEM
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:Some features, such as Sirius satellite radio, may not be available
in your location. Check with an authorized dealer.
A.RADIO:Press this button to listen to the radio or change radio
frequency bands. Press the function buttons below the radio screen to
select different radio functions.
B.CD:Press this button to listen to a CD. Press the function buttons
below the radio screen to select on-screen options of Repeat or Shuffle.
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AM/FM/CD PREMIUM AUDIO SYSTEM
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:The MyFord Touch system controls most of the audio features.
See theMyFord Touchchapter for more information.
A.Eject:Press this button to eject a CD.
B.CD Slot:Insert a CD.
C.TUNE + and TUNE - :
•In radio mode, press these buttons to manually search through the
radio frequency band.
•In Sirius mode, press these buttons to find the next or previous
available satellite radio station.
D.Volume and Power:
•Press this button to switch the system off and on.
•Turn it to adjust the volume.
A
ED
BC
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E.SEEK, Reverse and Fast Forward:
•In radio mode, select a frequency band and press one of these
buttons. The system stops at the first station it finds in that direction.
•In Sirius mode, press these buttons to select the previous or next
channel. If a specific category is selected (such as Jazz, Rock or
News), use these buttons to find the previous or next channel in the
selected category.
•In CD mode, press these buttons to select the previous or next track.
AM/FM/CD SONY® AUDIO SYSTEM (IF EQUIPPED)
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:The MyFord Touch system controls most of the audio features.
See theMyFord Touchchapter for more information.
A.SOURCE:Press this button to access different audio modes, such as
AM, FM and A/V Input.
DE
ACB
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HD Radio Reception and Station Troubleshooting
Potential reception issues
Reception area
If you are listening to a multicast station and
you are on the fringe of the reception area, the
station may mute due to weak signal strength.
If you are listening to HD1, the system
switches back to the analog broadcast until the
digital broadcast is available again. However, if
you are listening to any of the possible HD2
through HD7 multicast channels, the station
mutes and stays muted unless it is able to
connect to the digital signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
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Potential station issues
Issue Cause Action
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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