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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized
by Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
252Customer Assistance
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace the
cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, seeChanging the
Vehicle Batteryin theMaintenancechapter.
Fuse or relay
numberFuse amp
ratingProtected components
1 — Not used
2 — Not used
3 — Not used
4 30A** Wipers
9798 77
96
95
94 93 92 91 90 89 88 66 44
78 5639 26 18 16 173 12 456789
19 20 21 22 23 24
27 28 29 30 31
40 41 42 43
5557 58 59 60 61 62 63 64 65
79 80 81 82 83 84 85 86 8767 45 32 10 11
1213
33 34 35
46 47 48 49 50 51
68 69 70 71 72
74 73
76 7553 37 36
54 38 25 15
14
52
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP(Park).
2. Block the wheels.
270Maintenance
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OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel near
the steering column.
2. Go to the front of the vehicle and
release the secondary hood latch
that is located under the front
center of the hood.
3. Lift the hood and support it with the prop rod.
Note:Make sure the hood is properly closed.
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UNDER HOOD OVERVIEW
3.5L V6 engine shown, 3.7L V6 engine similar
A. Engine coolant reservoir
B. Power steering fluid reservoir
C. Engine oil filler cap
D. Engine oil dipstick
E. Brake fluid reservoir
F. Battery
G. Power distribution box
H. Air filter assembly
I. Windshield washer fluid reservoir
BACDEFG
IH
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2.0L EcoBoost engine
A. Engine coolant reservoir
B. Power steering fluid reservoir
C. Engine oil dipstick
D. Engine oil filler cap
E. Brake fluid reservoir
F. Battery
G. Power distribution box
H. Air filter assembly
I. Windshield washer fluid reservoir
BACDEFG
IH
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ENGINE OIL DIPSTICK
2.0L EcoBoost
A. MIN
B. MAX
3.5L, 3.7L and 3.5L EcoBoost
A. MIN
B. MAX
ENGINE OIL CHECK
Note:Check the level before starting the engine.
Note:Make sure that the level is between the MIN and MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes for the oil to drain into the
oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace
the dipstick and remove it again to check the oil level.
If the level is at the MIN mark, add oil immediately.
Adding Engine Oil
Note:Do not remove the filler cap when the engine is running.
Note:Do not add engine oil further than the MAX mark. Oil levels above
the MAX mark may cause engine damage.
AB
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Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets Ford specifications. SeeCapacities and
Specificationsfor more information.
3. Replace the filler cap. Turn it until you feel a strong resistance.
ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed inScheduled Maintenance Information.
Note:Make sure that the level is between the COLD FILL RANGE marks
on the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
upper COLD FILL RANGE mark.
Note:If the level is at the lower COLD FILL RANGE mark, below the
lower COLD FILL RANGE mark, or empty, add coolant immediately.
SeeAdding Engine Coolantin this chapter.
The coolant concentration should be maintained within 48% to 50% which
equates to a freeze point between -30 °F (-34 °C) and -34 °F (-37 °C).
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool ROB75240 available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
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