
ROOF RACKS AND LOAD CARRIERS (IF EQUIPPED)
WARNING:When loading the roof racks, we recommend you
evenly distribute the load, as well as maintain a low center of
gravity. Loaded vehicles, with higher centers of gravity, may handle
differently than unloaded vehicles. Take extra precautions, such as
slower speeds and increased stopping distance, when driving a heavily
loaded vehicle.
Note:The maximum recommended load, evenly distributed on the
crossbars, is 100 pounds (45 kilograms).
Note:Never place loads directly on the roof panel. The roof panel is not
designed to directly carry a load.
For correct roof rack system function, you must place loads directly on
crossbars affixed to the roof rack side rails. We recommend you use
Ford Genuine Accessory crossbars designed specifically for your vehicle.
Make sure that you securely fasten the load. Check the tightness of the
load before driving and at each fuel stop.
UTILITY HOOK
You can use the utility hook to hang
small items such as grocery bags.
Do not hang more than 10 pounds
(4.5 kilograms) on the hook.
226Load Carrying
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance255
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Fuse or relay
numberFuse amp
ratingProtected components
5 40A** Anti-lock brake system pump
6 — Not used
7 30A** Power liftgate
8 20A** Moonroof
9 20A** Power point #2 (console rear)
10 — Not used
11 — Rear window defroster and
heated mirror relay
12 — Not used
13 — Starter relay
14 — Not used
15 — Fuel pump relay
16 — Not used
17 — Not used
18 40A** Blower motor
19 30A** Starter motor
20 20A** Power point #1 (console bin)
21 20A** Cargo area power point
22 — Not used
23 30A** Driver seat module
24 — Not used
25 — Not used
26 40A** Rear window defroster
27 20A** Front power point or lighter
28 30A** Climate controlled seats
29 — Not used
30 — Not used
31 — Not used
32 — Not used
33 — Not used
34 — Blower motor relay
262Fuses
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USA(fus)

Fuse or relay
numberFuse amp
ratingProtected components
22 20A Horn relay
23 15A Steering wheel control, Intelligent
access, Headlamp switch
24 15A On-board diagnostics
25 15A Liftgate release
26 5A Global positioning system module
27 20A Intelligent access
28 15A Ignition switch (without
intelligent access), Key inhibit
solenoid, Push button start
(with intelligent access)
29 20A Radio, Multi-function display
screen, Electronic finish panel,
SYNC module
30 15A Front park lamps, Auxiliary park
lamps
31 5A Not used (spare)
32 15A Lock switch backlighting,
Moonroof, Power windows (driver
front), Compass/auto-dimming
rear view mirror
33 10A Not used (spare)
34 10A Reverse sensing system, Rearview
camera, Blind spot monitor
35 5A Heads-up display, Headlamp
leveling
36 10A Not used (spare)
37 10A Climate control (3.5L/3.7L
engines)
38 10A Not used (spare)
39 15A High beam headlamps
268Fuses
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USA(fus)

Lifestyle
•Ash cup / coin holder
•Cross bars and roof rails
•Trailer hitches, wiring harnesses and accessories
•Cargo organization and management
•Roof rack and carriers*
•SUV camping tent*
Peace of mind
•Remote start
•Keyless entry keypad
•Cargo security shade
•Vehicle security
•Bumper protector
•Wheel locks
•Locking fuel plug
•Cargo area protector
•Bumper and hitch mounted parking sensors*
•Car cover*
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
to Ford Motor Company engineering requirements. Contact an
authorized Ford dealer for the manufacturer’s limited warranty details,
and request a copy of the Ford Licensed Accessories product limited
warranty from the accessory manufacturer.
344Accessories
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Gauges ...............................104–105
odometer .................................115
trip odometer ..........................115
H
Hazard flashers .........................247
HD Radio™ ...............................433
Headlamps
aiming ......................................290
bulb specifications ..................295
flash to pass ..............................91
high beam .................................91
replacing bulbs .......................292
Head restraints .........................145
Heated steering wheel ..............482
Heating ..............131–132, 134, 136
Help ............................................481
Hill start assist ..........................194
Homelink wireless control
system ........................................155
Hood ..........................................271
How to use voice
commands .................................426
I
Ignition ...............................163, 335
Illuminated visor mirror ...........101
Information displays .................111
Inspection/maintenance (I/M)
testing ........................................178
Instrument panel
cleaning ...................................300
cluster ......................................105
Intelligent Access Key ................59J
Jack ............................................328
positioning ...............................328
storage .....................................328
Joining two calls
(multiparty/conference call) ....376
Jump-starting your vehicle ......249
K
Keyless entry system
autolock .....................................73
keypad .......................................79
locking and unlocking doors ....80
programming entry code .........79
Keys .......................................59, 81
positions of the ignition .........163
L
Lamps
bulb replacement
specifications chart ................295
headlamps, flash to pass ..........91
interior lamps .....................94–96
replacing bulbs .......................292
LATCH anchors ...........................28
Liftgate ....................71, 75–76, 226
Lights, warning and indicator ..105
Listening to music ....................430
Load limits .................................227
Locks
autolock .....................................73
childproof ..................................32
doors ..........................................70
Lubricant specifications ...........336
Lug nuts ....................................334
Index535
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M
Making and receiving calls .......453
MAP DVD - Loading and
Unloading ..................................453
Map icons ..................................492
Map mode ..................................490
Map preferences .......................489
Map updates ..............................494
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................407
Message center .........................111
warning messages ...........115, 122
Mirrors .................................98, 100
fold away ...................................99
programmable memory ............61
side view mirrors (power) .......98
Moon roof ..................................102
Motorcraft® parts .............296, 340
MyFord Touch™ system ..........418
MyKey ..........................................66
N
Navigation features ...................485
Navigation voice commands ....494
Notifications ..............................465
O
Octane rating ............................171
P
Pairing other phones ........373, 452
Pairing your phone ...................452Pairing your phone for
the first time .....................372, 452
Parental MyKey programming ...66
Parking brake ............................193
Parts (see Motorcraft®
parts) .........................................340
Passenger Occupant
Classification Sensor ...................47
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................385
Phone redial ..............................378
Phone settings ..................456, 477
Phone voice commands ............457
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................404
POI categories ...........................486
Point of Interest (POI) .............486
Power distribution box
(see Fuses) ...............................261
Power door locks ........................70
Power liftgate ..............................76
Power mirrors .............................98
Powerpoint ................................160
Power steering ..........................223
fluid, checking and adding ....283
fluid, refill capacity ................336
fluid, specifications .................336
Power Windows ...........................97
Privacy information ..........369, 424
Push button start system .........163
Putting a call on/off hold .........376
Q
Quick touch buttons .................493
536Index
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R
Radio ..........................351, 356–357
AM/FM .....................................432
Single CD ................351, 356–357
Radio reception .........................349
Radio voice commands .............437
Rear view camera
display ................................200, 473
Rear window
defroster ............131–132, 134, 136
Receiving a text
message .............................380, 456
Recommendations for
attaching safety restraints
for children ..................................24
Relays ................................260–261
Remote entry system
illuminated entry ......................74
locking/unlocking doors ...........70
opening the trunk .....................71
replacing the batteries .............60
Reverse sensing system ...........199
Roadside assistance ..................246
Roll stability control .................197
Roof rack ...................................226
Route preferences ....................489
S
Safety Belt Maintenance ............42
Safety belts (see Safety
restraints) ..............................35, 38
Safety defects, reporting ..........259
Safety information ............368, 422
Safety restraints ..............35–36, 38Belt-Minder® ............................39
Belt-Minder®,
deactivating/activating .............41
extension assembly ..................38
for adults .............................35–36
for children ...............................24
Occupant Classification
Sensor ........................................47
safety belt maintenance ...........42
seat belt maintenance ..............42
warning light and chime ..........39
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................342
Satellite Radio ...................351, 438
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............520
SD card ......................366, 444, 485
Seat belts (see Safety
restraints) ....................................35
Seats ..........................................153
child safety seats ......................24
easy access/easyout feature....152
front seats ...............147, 149, 152
memory seat .....................61, 151
second row seats ....................153
Second-row power fold seat ....154
SecuriCode keyless entry
system ..........................................78
SecuriLock passive anti-theft
system ..........................................81
Selecting your media source
(USB, Line in, BT audio) .........401
Sending new text messages .....455
Setting a destination ................485
Index537
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