Driving Aids 142
Steering............................................142
Load Carrying 143
Vehicle loading.......................................143
Towing 150
Trailertowing........................................150
Trailer brake controller-integrated.........................157
Wrecker towing......................................163
Recreational towing...................................164
Driving Hints 165
Economical driving....................................167
Floormats..........................................169
Roadside Emergencies 171
Getting roadside assistance..............................171
Hazard flasher control..................................173
Fuel pump shut-off....................................173
Jump-starting the vehicle...............................174
Customer Assistance 177
Reporting safety defects (U.S. only).......................184
Reporting safety defects (Canada only).....................184
Fuses 185
Changing a fuse......................................185
Fuse specification chart................................186
4Table of Contents
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies171
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
174Roadside Emergencies
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
176Roadside Emergencies
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
286Ford Extended Service Plan
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
E
Electronic message center .........82
Electronic stability control ......133
Emergencies, roadside
jump-starting ..........................174
running out of fuel .................114
Emergency Flashers .................173
Emission control system ..........117
End user license agreement ....402
Engine ................................270–271
cleaning ...................................226
coolant .....................................197
fail-safe cooling .......................200
lubrication specifications .......272
refill capacities ........................272
service points ..........................196
Engine block heater .................109
Engine oil
checking and adding ..............196
dipstick ....................................196
filter, specifications ................279
refill capacities ........................272
specifications ..........................272
Event data recording ..................11
Exhaust fumes ..........................108
F
Fail safe cooling ........................200
Floor mats .................................169
Fluid capacities .........................272
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................165Fuel
cap ...........................................115
capacity ...................................272
choosing the right fuel ...112–113
filler funnel .............................114
filling your vehicle
with fuel ..................................115
filter, specifications ................208
fuel pump shut-off ..................173
octane rating ...........113, 270–271
quality ......................................112
running out of fuel .................114
safety information relating to
automotive fuels .....................111
Fuel - flex fuel vehicle
(FFV) .........................................113
Fuses ..........................185–186, 190
G
Gas cap (see Fuel cap) ............115
Gauges .........................................76
H
Hazard flashers .........................173
HD Radio™ ...............................359
Headlamps ...................................67
aiming ..............................214–215
bulb specifications ..................223
checking alignment ........214–215
daytime running lights .............68
flash to pass ..............................67
high beam .................................67
replacing bulbs .......................217
turning on and off ....................67
Head restraints ...........................95
Heating ..................................90–91
Hood ..........................................194
Index433
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
I
Ignition .......................106, 270–271
Illuminated visor mirror .............75
Information displays ...................82
Inspection/maintenance (I/M)
testing ........................................119
Instrument panel
cleaning ...................................228
cluster ........................................77
J
Jack ............................................260
positioning ...............................260
storage .....................................260
Joining two calls
(multiparty/conference call) ....307
Jukebox features .......................374
Jump-starting your vehicle ......174
K
Keyless entry system
autolock .....................................58
Keys .............................................63
positions of the ignition .........106
L
Lamps ..........................................67
bulb replacement
specifications chart ................223
daytime running light ...............68
headlamps .................................67
headlamps, flash to pass ..........67
interior lamps ...........................69
replacing bulbs .......................217
LATCH anchors ...........................28Lights, warning and indicator ....77
Loading instructions .................149
Loading pictures .......................349
Load limits .................................143
Locks
autolock .....................................58
doors ..........................................57
Lubricant specifications ...........272
Lug nuts ....................................268
M
Map icons ..................................395
Map mode ..................................395
Map updates ..............................399
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................336
Message center ...........................82
system check button ................83
warning messages .....................87
Mirrors ...................................72, 75
fold away ...................................72
side view mirrors
(power) .....................................72
Motorcraft® parts .............224, 279
N
Navigation end user license
agreement ..................................409
Navigation features ...................381
O
Octane rating ............................113
434Index
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Safety restraints -
LATCH anchors ...........................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................281
Satellite Radio ...........................367
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............419
SD card ......................................381
Seats
child safety seats ......................24
front seats ...........................96–97
SecuriLock passive anti-theft
system ..........................................62
Selecting your media source
(USB, Line in, BT audio) .........330
Setting a destination ................381
Setting the clock ...............290–291
SIRIUS® satellite radio ....363, 381
SIRIUS satellite radio voice
commands .................................366
SIRIUS Travel Link ...................377
SOS Post Crash Alert .................45
Spark plugs,
specifications .............270–271, 279
Special notice
ambulance conversions ............15
utility-type vehicles ..................15
Specification chart,
lubricants ...................................272
Stability system .........................133
Starting a flex fuel vehicle .......108
Starting your vehicle ........106, 108
jump starting ..........................174Status bars ................................349
Steering wheel ............................65
tilting .........................................65
Supplemental Restraint System
(SRS) (see airbags) ....................46
SYNC® AppLink™ ...................325
SYNC® customer support ........299
SYNC® Services ........................323
System overview .......................346
T
Temperature control
(see Climate control) ...........90–91
Text messaging .........................311
Text messaging (sending,
downloading, deleting) .....311, 313
Tilt steering wheel ......................65
Tires ...........................235–236, 260
alignment ................................250
care ..........................................235
changing ..........................260, 263
checking the pressure ............245
inflating ...................................243
label .........................................242
replacing ..........................248, 265
rotating ....................................251
safety practices .......................250
sidewall information ...............238
snow tires and chains ............252
spare tire .........................260–261
terminology .............................236
tire grades ...............................236
treadwear ........................235, 247
Towing ...............................150, 163
recreational towing .................164
Trailer Brake
Controller-Integrated ..............157
436Index
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)