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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
320SYNC®
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Page 430 of 438

EXCEPTIONS
Normal vehicle axle maintenance:Rear axles and power take-off
units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3000 miles (4800 kilometers) or three months,
whichever comes first. This interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100000 miles (160000 kilometers). Rear axle fluid change may be
waived if the axle was filled with 75W140 synthetic gear fluid meeting
Ford specification WSL-M2C192-A, part number FITZ-19580-B or
equivalent. Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
Engine air filter replacement:Engine air filter life is dependent on
exposure to dusty and dirty conditions. Vehicles operated in these
conditions require frequent inspection and replacement of the engine air
filter.
Scheduled Maintenance429
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Page 434 of 438

E
Electronic message center .........82
Electronic stability control ......133
Emergencies, roadside
jump-starting ..........................174
running out of fuel .................114
Emergency Flashers .................173
Emission control system ..........117
End user license agreement ....402
Engine ................................270–271
cleaning ...................................226
coolant .....................................197
fail-safe cooling .......................200
lubrication specifications .......272
refill capacities ........................272
service points ..........................196
Engine block heater .................109
Engine oil
checking and adding ..............196
dipstick ....................................196
filter, specifications ................279
refill capacities ........................272
specifications ..........................272
Event data recording ..................11
Exhaust fumes ..........................108
F
Fail safe cooling ........................200
Floor mats .................................169
Fluid capacities .........................272
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................165Fuel
cap ...........................................115
capacity ...................................272
choosing the right fuel ...112–113
filler funnel .............................114
filling your vehicle
with fuel ..................................115
filter, specifications ................208
fuel pump shut-off ..................173
octane rating ...........113, 270–271
quality ......................................112
running out of fuel .................114
safety information relating to
automotive fuels .....................111
Fuel - flex fuel vehicle
(FFV) .........................................113
Fuses ..........................185–186, 190
G
Gas cap (see Fuel cap) ............115
Gauges .........................................76
H
Hazard flashers .........................173
HD Radio™ ...............................359
Headlamps ...................................67
aiming ..............................214–215
bulb specifications ..................223
checking alignment ........214–215
daytime running lights .............68
flash to pass ..............................67
high beam .................................67
replacing bulbs .......................217
turning on and off ....................67
Head restraints ...........................95
Heating ..................................90–91
Hood ..........................................194
Index433
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
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