Page 287 of 438

Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
286Ford Extended Service Plan
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Page 417 of 438
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
416Scheduled Maintenance
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Page 418 of 438

Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Horn operation
Battery performance Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance417
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Page 433 of 438

brake warning light ................128
fluid, checking and adding ....207
fluid, refill capacities ..............272
fluid, specifications .................272
lubricant specifications ..........272
parking ....................................129
shift interlock ..........................125
trailer ...............................156–157
C
Capacities for refilling
fluids ..........................................272
CD ......................................290–291
CD player ..................................288
CD voice
commands .................370, 372–373
Cell phone use ............................16
Changing a tire .........................260
Child safety seats
automatic locking mode
(retractor) .................................38
LATCH .......................................28
tether anchorage hardware .....33
Child safety seats -
booster seats ...............................22
Cleaning the touchscreen ........351
Cleaning your vehicle ...............224
engine compartment ..............226
instrument panel ....................228
interior .....................................228
plastic parts ............................225
washing ....................................224
waxing .....................................226
wheels ......................................230
wiper blades ............................227
Climate control
(see Air conditioning or
Heating) .................................90–91Clock ..................................290–291
Coolant ......................................197
checking and adding ..............197
refill capacities ........................272
specifications ..........................272
Creating a playlist .....................375
Cruise control ...........................140
Customer Assistance ................171
Ford Extended Service
Plan ..........................................285
Getting roadside
assistance ................................171
Getting the service you
need .........................................177
Ordering additional owner’s
literature .................................183
Utilizing the
Mediation/Arbitration
Program ...................................181
Customizing your home
screen ........................................349
D
Daytime running lamps
(see Lamps) ................................68
Defrost ...................................90–91
Dipstick
automatic transmission
fluid ..........................................201
engine oil .................................196
Drivebelt ....................................271
Driveline universal joint and
slip yoke ....................................207
Driving under special
conditions ..................................126
through water .........................168
432Index
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)
Page 438 of 438

trailer towing ..........................150
wrecker ....................................163
Traction control ........................130
Traction-lok rear axle ...............127
Traffic, Directions and
Information ................................323
Trailer Brake
Controller-Integrated ................157
Transmission .............................120
brake-shift interlock (BSI) ....125
fluid, checking and adding
(automatic) .............................201
fluid, refill capacities ..............272
lubricant specifications ..........272
Troubleshooting ........................400
Turn signal ..................................69
U
Upfitter controls .......................284
USB port ....................................297
Using privacy mode ..................307
V
Vehicle health report ................321Vehicle Identification Number
(VIN) ..........................................280
Vehicle loading ..........................143
Ventilating your vehicle ...........108
Voice commands in media
mode ..........................................328
Voice commands in phone
mode ..........................................305
Voice recognition ......................351
W
Warning lights (see Lights) .......77
Washer fluid ..............................208
Water, Driving through .............168
Where am I? ..............................377
Windows
power .........................................71
Windshield washer fluid and
wipers ..........................................66
checking and adding fluid .....208
replacing wiper blades ...........212
Wrecker towing .........................163
Index437
2014 Econoline(eco)
Owners Guide gf, 1st Printing, November 2012
USA(fus)