2014 FORD C MAX HYBRID ignition

presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 272). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 76).
Reset the radio station presets. See
Audio System
(page 272).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy. Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Note:
Use the service position in winter to
provide easier access to the front wiper
blades for freeing them from snow and ice.
The front wipers will not return to their
normal position as soon as you switch on
the ignition. The front wipers will stay in the
service position when you switch the ignition
on or start the engine. Switch on the front
wipers to any mode, then switch off the
front wipers to bring the front wipers back
to the park position.
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C-MAX (CCG) MaintenanceE142463

Note:
The windshield wiper blades are
different in length. If you install wiper blades
of the wrong length, the wipers may not
work correctly. If equipped with autowipers,
the rain sensor may not work correctly.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Note: Replace wiper blades at least once
per year for optimum performance.
Note: Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield
Setting the Front Wipers in the
Service Position
1. Make sure that the outside of the windshield is free from snow and ice.
2. Switch on the ignition. 3.
Switch off the ignition and within three
seconds, pull the wiper lever to toward
you. Hold the lever in until wipers have
moved to the service position. 4.
Release the lever when the wipers have
moved to the service position.
Changing the Front Wiper Blades
1. Pull the wiper blade and arm away from the glass. 2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note:
Make sure that the wiper blade locks
into place.
Changing the Rear Window Wiper
Blade
1. Lift the wiper arm.
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1
1 2

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
fluid.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 234
C-MAX (CCG) Vehicle Care

ENGINE SPECIFICATIONS
2.0L ATK iVCT Engine
Engine
98
Cubic inches
Minimum 87 octane
Required fuel
1-3-4-2
Firing order
Coil on plug (COP)
Ignition system
12.3:1
Compression ratio
0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)
Spark plug gap
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C-MAX (CCG) Capacities and Specifications

•
MP3 folder mode represents a folder
structure consisting of one level of
folders. The CD player numbers all MP3
tracks on the disc (noted by the .mp3
file extension) and all folders
containing MP3 files, from F001
(folder) T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 discs, it is
important to understand how the system
reads the structures you create. While
various files may be present, (files with
extensions other than mp3), only files with
the .mp3 extension are played; other files
are ignored by the system. This enables
you to use the same MP3 disc for a variety
of tasks on your work computer, home
computer and your in-vehicle system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all .mp3 files play, regardless
of being in a specific folder). In folder
mode, the system only plays the .mp3 files
in the current folder. AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
You can operate your audio system
for up to one hour after you switch off the
ignition. Press the ON/OFF control to
operate the system with the ignition turned
off. The system automatically turns off after
one hour.
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C-MAX (CCG) Audio System

Pairing a Phone for the First Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the display indicates there is no phone
paired, press
OK.
2. When
Find SYNC appears in the
display, press OK.
3. Put your phone into Bluetooth discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position
P.
Note: To scroll through the menus, press
the up and down arrows on your audio
system. 1.
Press the phone button, and then scroll
to System Settings. Press
OK.
2. Scroll to Bluetooth Devices. Press
OK.
3. Scroll to Add Bluetooth Device. Press OK
.
4. When
Find SYNC appears in the
display, press OK.
5. Put your phone into Bluetooth discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and download
your phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Say
any of the following: "PHONE"
"Call " 1,2
"Call at home" 1,2
"Call at work" 1,2
"Call in office" 1,2
"Call on mobile OR cell" 1,2
"Call on other" 1,2
"Call history incoming" 2
"Call history missed" 2
292
C-MAX (CCG) SYNC™

1. Press the phone button to enter the
phone menu
2. Scroll to System Settings. Press OK. 3. Scroll to Bluetooth Devices. Press
OK.
4. Scroll to select from the following options: You can:
If you select:
See
Using SYNC™ With Your Phone (page 291).
Add Bluetooth Device *
Connect a previously paired Bluetooth-enabled phone. **
Connect Bluetooth Device
1. Press
OK to select and view a list of previously paired
phones.
2. Scroll until you find the desired device, and then press
OK
to connect the phone.
Set a previously paired phone as your primary phone.
Set as Primary Phone
Press
OK to select and scroll to select the desired phone.
Press OK to confirm.
SYNC attempts to connect with the primary phone at every
ignition cycle. When you select a phone as a primary phone,
it appears first in the list and the system marks it with an
asterisk.
Turn the Bluetooth feature on and off.
Set Bluetooth
Press
OK and scroll to toggle between On and Off. Make
a selection, and then press OK.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired phone.
Delete Device
Press
OK and scroll to select the device. Press OK to
confirm.
Delete all previously paired phones (and all information
originally saved with those phones).
Delete All Devices
Press
OK to select.
Exit the current menu.
Return
* This is a speed-dependent feature.
** You can only connect one device at a time. When another phone is connected, the
previous one is disconnected.
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C-MAX (CCG) SYNC™

This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:
Some features are not available while
your vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel Route
CLIMATE
Press to select any of the following:
• Driver Settings
• Recirculated Air •
Auto
• Dual
• Passenger Settings
• A/C
• Defrost SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help EV Information
Press to access features
specific to your hybrid or plug-in
hybrid electric vehicle.
HOME
Press to access your home
screen. Depending on your
vehicle ’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability. INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
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