2014 FORD C MAX HYBRID display

The vehicle may enter Enable Engine mode
if the climate control is in a defrost mode
and the outside temperature is cold. A
message Engine Enabled Due to Defrost
will display if this occurs. If defrost is not
needed, select a different climate control
mode to permit EV Now.
When you enable EV Now, a blue EV icon
displays in the left-hand information
display. If the vehicle is in the Engine
Enabled mode, the EV icon will be yellow.
EV Now will automatically exit when the
Plug in power has been depleted.
EV Later
This mode saves most of the
high voltage battery plug in
power for future use (for
example, your initial drive is at high speeds
on open roads, but later your drive will be
at low speeds in an urban area where
plug-in power usage is most efficient).
Your vehicle will run the engine as needed
and keep most of the high voltage battery
plug in power for later use in Auto Mode or
EV Now mode.
When you enable EV Later, a white EV
Later icon appears on the left-hand
information display.
The EV Later mode will automatically reset
to EV Auto mode when you power the
vehicle off. You may press the EV button
twice during the next drive to return to EV
Later mode, if desired.
Hybrid Vehicle Operation (C-MAX
Hybrid and C-MAX Energi)
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics will provide an
optimal driving experience from your new
vehicle. Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions. Starting: When you start your
vehicle, a green ready indicator
light will appear in the lower right
portion of the instrument cluster and a
ready to drive message will appear in the
middle of the left cluster screen, letting
you know that the vehicle is ready for
driving.
The engine may not start because this
vehicle is equipped with silent key start.
This fuel saving feature allows your vehicle
to be ready –to–drive without requiring the
gas engine to be running. This indicator will
remain on while the vehicle is on, whether
the engine is running or not to indicate the
vehicle is capable of movement (using its
electric motor, engine, or both). Typically,
the engine will not start unless the vehicle
is cold, a climate control change is
requested, or the accelerator is pressed.
Driving:
The gas engine automatically
starts and stops to provide power when
needed and to save fuel when not needed.
While coasting at low speeds, coming to
a stop, or standing, the gas engine normally
shuts down and the vehicle operates in
electric-only mode. Conditions that may
cause the engine to start up or remain
running include:
• Considerable vehicle acceleration
• Vehicle speed above 85 mph (137
km/h) However, the maximum speed
for electric-only operation may be
lower while driving in hot temperatures
or on hilly terrain.
• Ascending a hill
• Charge level of high voltage battery is
low
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During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and it
captures brake energy and stores it in your
high voltage battery.
Driving to optimize fuel economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system. Additional Tips:
•
Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this approximately 1/8 mile
(200 meters) from a frequent destination.
See
Information Displays (page 88).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
You can clear these destinations with a
Driving History reset through the Settings
menu.
Note: The EV+ feature can be turned on or
off through the Driver Assist section of the
Settings menu.
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C-MAX (CCG) Unique Driving Characteristics

FUEL QUALITY
Note:
Use of any fuel other than those
recommended may cause powertrain
damage, a loss of vehicle performance and
repairs may not be covered under warranty.
Choosing the Right Fuel
Use only UNLEADED gasoline or
UNLEADED gasoline blended with a
maximum of 15% ethanol in your gasoline
vehicle. If your vehicle is a Flex Fuel Vehicle
(FFV), it will have a yellow bezel placed
over the fuel fill inlet.
Do not use:
• fuels containing more than 15%
ethanol or E-85 fuel
• fuels containing methanol
• fuels containing metallic based
additives, including manganese-based
compounds
• fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT)
• leaded-fuel (The use of leaded fuel is
prohibited by law)
Note: Use of any fuel other than the
recommended fuel can cause powertrain
damage, impair the emission control system
or cause loss of vehicle performance. Any
damage to the vehicle that is caused by the
use of fuel not recommended will not be
covered under warranty.
Octane Recommendations
Regular unleaded gasoline with a pump
(R+M)/2 octane rating of 87 is
recommended. Some fuel stations offer
fuels posted as regular with an octane
rating below 87, particularly in high altitude
areas. Fuels with octane levels below 87
are not recommended. Do not be concerned if your engine
sometimes knocks lightly. However, if it
knocks heavily while you are using fuel with
the recommended octane rating, see your
authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (Energi
Vehicles Only)
This feature helps keeps the fuel system
functional and the fuel fresh.
If you operate your vehicle mainly in plug-in
power mode using electricity from plugging
in without refueling, the gasoline in your
tank eventually becomes old. Old fuel can
damage the engine and fuel system.
To prevent the fuel from becoming old,
your vehicle will automatically enter fuel
freshness mode. In fuel freshness mode
operates, your vehicle will operate in hybrid
mode causing the gasoline engine to run
in order to consume the fuel in the fuel
tank.
Note:
If new fuel is not added during an 18
month period, fuel freshness mode will
consume fuel until about 1 gallon (3.8 liters)
is left in the tank.
During fuel freshness mode:
• The information display screen will
indicate that fuel freshness mode is
active.
• The vehicle will only run in hybrid mode.
EV Now will not be available.
• Most of the plug-in power will be
stored until fuel freshness mode is
completed.
Note: EV Now can resume if less than 1
gallon (3.8 liters) of fuel is left in the tank.
Note: In most cases, when the fuel level is
below 1/4 tank, refueling the vehicle will end
fuel freshness mode and EV Now will now
become available. Refueling after
consuming a full tank in fuel freshness mode
will end the mode.
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C-MAX (CCG) Fuel and Refueling

1. Put the vehicle in park (P) and switch
the ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher during insertion for easier
access. 4. Once pumping is complete, slowly
remove the fuel filler nozzle. Allow
approximately five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle. Note:
A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear in the information display.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several
times to dislodge any debris and allow
the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel ™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. 139
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Note:
Your vehicle features a locking fuel
door and an auto-sealing feature that locks
the fuel tank refueling valve. Before you can
refuel your vehicle, you must first press the
button located on the center console.
Pressing this button will unlock the fuel tank
refueling valve allowing the fuel filler door
to open so that you can insert the fuel filler
nozzle into the fuel inlet. This could take up
to fifteen seconds before the fuel filler door
pops open allowing the insertion of the fuel
filler nozzle.
When fueling your vehicle:
1. Put the vehicle in park (P) and switch the ignition off.
2. Press the fuel button located on the center console. 3. Wait up to fifteen seconds before
opening the fuel filler door. During this
time, a Fuel Door Opening message
will appear in the information display
screen.
4. When the door is open, a
Fuel Door
Open message will appear in the
information display en indicating that
your vehicle is ready to refuel. The
vehicle will remain ready to refuel for
approximately 20 minutes. If more than
20 minutes is required, you will need to
press the refueling button again. You
may experience the fuel pump turn off
if you do not press the refuel button
again. 5. Open the fuel filler door.
6. Slowly insert the fuel filler nozzle fully
into the fuel system and leave the
nozzle fully inserted to open both doors
until pumping is complete. Hold the
handle higher while inserting for easier
access. 7. After pumping fuel, slowly remove the
fuel filler nozzle. Allow approximately
five to ten seconds after pumping fuel
before removing the fuel filler nozzle.
This allows residual fuel to drain back
into the fuel tank and not spill onto the
vehicle.
Note: A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
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If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear on the information display. At
the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel, provided with the vehicle,
several times to dislodge any debris
and allow the inlet to close properly.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Note:
The vehicle must be in park (P) when
using the manual override feature.
The manual override lever is located inside
of the luggage compartment on the right
rear side panel.
When using the fuel door manual override
to access the fuel fill inlet: 1.
Switch the ignition on prior to using the
manual override.
2. Remove the panel located in luggage compartment on the right rear area of
the vehicle hatch. 3. Locate the manual override
mechanism. 4. Pull the manual override mechanism.
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5. Key off and complete refueling within
20 minutes. If more than 20 minutes is
required, close fuel door and repeat the
procedure.
This will enable you to refuel without any
issue.
Note: A fuel spill concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If you did not close the fuel fill inlet
properly, a Check Fuel Fill Inlet message
may appear in the information display. At
the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and turn the
ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city and highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well. FUEL CONSUMPTION
Note:
The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel
tank is the amount of fuel that can be put
into the tank after the gauge indicates
empty. The advertised capacity is the total
fuel tank size – it is the combined usable
capacity plus the empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of
driving (this is your engine ’s break-in
period); a more accurate measurement is
obtained after 2000 miles - 3000 miles
(3200 kilometers - 4800 kilometers). Also,
fuel expense, frequency of fill ups or fuel
gauge readings are not accurate ways to
measure fuel economy.
142
C-MAX (CCG) Fuel and Refueling

Note:
Your electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater),
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
Make sure that the 120– volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port receptacle of
your vehicle. The 120– volt convenience
cord inline control box has three indicator
lights that represent the charging status,
power, charge and fault.
Power (green light) — this indicator
lights up when you plug the cord into the
AC wall outlet.
Charge (green light) —
indicates status
of charging:
• No light means you have not connected
the cord to the vehicle.
• Blinking light means that the charging
is in process.
• Solid light means you have connected
the cord, but the vehicle is not charging.
Fault (red triangle light) —
Lights up in
case of a detected failure. No charging is
possible:
• Blinking red triangle light – means that
the 120– volt convenience cord is trying
to reset the failure and could restart
the charging cycle.
• Solid red triangle light – means that
the fault is permanent. You need to
unplug the cord and then plug it back
in to reset the fault. If the fault persists,
contact your authorized dealer. Charge Port
The charge port is located between the
front left side door and front left wheel
well. There is an indentation located on
the charge port door. Press in and release
with your thumb to open and close the
door.
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed will damage the charge port.
The light ring located around the charge
port indicates the charge status of the
high-voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
There is a cord acknowledgment feature
that activates when you initiate a charge
cycle. The four light quadrants will each
individually flash clockwise starting with
the top right light and ending with the top
left, two full times, confirming the system
detects the charging coupler.
Use your key fob to view the charge status
of your vehicle at any time by pressing the
unlock button. The light ring will light up
the corresponding quadrant(s) so that the
current state of charge can be determined.
If the charge is below 25 percent, the light
ring will not light. Do not forget to press the
lock button on your key fob to re-lock your
vehicle.
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