2014 FORD C MAX HYBRID tow

Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 105).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
• Place the transmission in position
N.
• Place the ignition in the off position.
See
Starting and Stopping the
Engine (page 124).
• Do not exceed 70 mph (113 km/h).
• Place the transmission in position
P,
start the vehicle and allow it to run for
one minute at the beginning of each
day (you may need to press the
accelerator pedal in order to start the
vehicle). After allowing the vehicle to
run, place the transmission back into
position
N and the ignition in the
accessory position.
183
C-MAX (CCG) Towing

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
187
C-MAX (CCG) Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay number
Interior light, Driver door switch pack, Glove
box illumination, Overhead console switch
bank
10A
F60
Cigar lighter, Second row power point
20A
F61
Autowipers module, Auto-dimming rear
view mirror
5A
F62
Not used (spare)
10A
F63
Not used
—
F64
Liftgate release
10A
F65
Driver door unlock supply
20A
F66
Cell phone passport (C-MAX Energi), Multi-
function display, GPS module, SYNC
7.5A
F67
Not used (spare)
15A
F68
Instrument cluster
5A
F69
Central lock and unlock supply
20A
F70
Heating control head (manual air condi-
tioner), Climate control module
10A
F71
Steering wheel module
7.5A
F72
Data link connector, OBD II supply
7.5A
F73
Headlamp supply
15A
F74
Fog lamp supply
15A
F75
Reversing lamp supply
10A
F76
Washer pump
20A
F77
Ignition switch, Start button
5A
F78
Radio, Hazard light switch
15A
F79
Not used (spare)
20A
F80
Power sun shade, Remote receiver antenna
5A
F81
Washer pump ground
20A
F82
Central locking ground
20A
F83
204
C-MAX (CCG) Fuses

2. Go to the front of the vehicle and
locate the secondary release lever,
which is located under the front of the
hood, to your right of the center of the
vehicle (driver's side), near the
headlight.
3. Release the hood latch by pushing the yellow secondary release lever to your
left, toward the center of the vehicle. 4.
Raise the hood and support it with the
prop rod. 5. To close the hood, lower and secure
the prop rod in the clip.
6. Lower the hood and allow it to drop the
last 10-12 inches (25 to 30
centimeters).
Note: Make sure that the hood is closed
properly and fully latched on both sides of
the hood.
UNDER HOOD OVERVIEW -
2.0L HYBRID WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
210
C-MAX (CCG) MaintenanceE87786

Note:
The windshield wiper blades are
different in length. If you install wiper blades
of the wrong length, the wipers may not
work correctly. If equipped with autowipers,
the rain sensor may not work correctly.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Note: Replace wiper blades at least once
per year for optimum performance.
Note: Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield
Setting the Front Wipers in the
Service Position
1. Make sure that the outside of the windshield is free from snow and ice.
2. Switch on the ignition. 3.
Switch off the ignition and within three
seconds, pull the wiper lever to toward
you. Hold the lever in until wipers have
moved to the service position. 4.
Release the lever when the wipers have
moved to the service position.
Changing the Front Wiper Blades
1. Pull the wiper blade and arm away from the glass. 2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note:
Make sure that the wiper blade locks
into place.
Changing the Rear Window Wiper
Blade
1. Lift the wiper arm.
220
C-MAX (CCG) MaintenanceE162733 E162532 E129990
1
1 2

4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is non-adjustable. REMOVING A HEADLAMP
1. Make sure the headlamp control is in
the off position and open the hood.
2. Remove the two screws from the headlamp assembly.
3. Carefully pull the headlamp assembly as far as possible towards the front of
the vehicle to disengage it from the
lower fixing point.
4. Carefully lift the outer side of the headlamp and remove it.
5. Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to
accommodate normal changes in pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a thin film of
mist can form on the interior of the lens.
The thin mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions
Examples of acceptable condensation are:
222
C-MAX (CCG) MaintenanceE142465 E142467 2
2
E142468

Replacing License Plate Lamp Bulb
1. Carefully release the spring clip.
2. Remove the lamp.
3. Remove the bulb.
Reverse steps to reinstall bulb.
Replacing the Center High
Mounted Brake Lamp Bulbs
1. Open the liftgate.
2.
Detach the clips above the inboard side
of the rear window. 3. Insert a suitable tool into the holes.
4. Carefully pull the lamp towards the
front of the vehicle in order to release
the spring clips. 5. Gently pull the lamp assembly away
from the vehicle.
6. Remove the bulb holder.
7. Remove the bulb.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.” for
North America to ensure lamp
performance, light brightness and pattern
and safe visibility. The correct bulbs will
not damage the lamp assembly or void the
lamp assembly warranty and will provide
quality bulb burn time.
227
C-MAX (CCG) Maintenance3
2
1
E72789 E162562 E162563 E162564

A. Air cleaner assembly
B. Air cleaner cover
C. Air cleaner outlet tube
D. Positive crankcase ventilation (PCV)
tube
E. Air cleaner intake tube
Removing the Engine Air Filter
Element 1.
Loosen the hose clamps for air cleaner
outlet tube ©). Disconnect the tube
from the air cleaner assembly (A).
2. Release the tabs and disconnect the PCV tube (D) from the air cleaner
outlet tube ©) and remove the tube.
3. Disconnect the air cleaner intake tube (E) from the air cleaner assembly (A). 4.
Remove the bolts from each side of the
air cleaner assembly (A) as shown with
arrows 5. Lift the air cleaner assembly (A) from
the mounting studs, then rotate and
pull it towards the front of the vehicle. 6.
Loosen the 5 bolts from the air cleaner
cover (B).
7. Remove the air cleaner cover (B) from
the air cleaner assembly (A).
Installing the Engine Air Filter
Element
Note: Clean the inside of the air filter
assembly before installing a new air filter
230
C-MAX (CCG) MaintenanceE162534 E162535 E162536 E162537