2014 FORD C MAX HYBRID transmission

During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and it
captures brake energy and stores it in your
high voltage battery.
Driving to optimize fuel economy
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system. Additional Tips:
•
Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to
stay in electric mode. The EV indicator will
display EV+ when this mode is active. You
should see this approximately 1/8 mile
(200 meters) from a frequent destination.
See
Information Displays (page 88).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
You can clear these destinations with a
Driving History reset through the Settings
menu.
Note: The EV+ feature can be turned on or
off through the Driver Assist section of the
Settings menu.
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C-MAX (CCG) Unique Driving Characteristics

Frequently asked questions
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the key is off. When you turn the key on, highvoltage contactors inside the battery are
closed to make the electricity available to
the motor/generator and enable the vehicle to drive. The clicks are the sound of thesecontactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if
the outside temperature is low. (For C-MAX Energi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
ensure that the emissions components are warm enough to minimize tailpipe emis- sions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to ensure that the climate controlsystem can begin heating the cabin or
defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
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C-MAX (CCG) Unique Driving Characteristics

Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are character-
istics of the Atkinson engine cycle and the transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
182).
Can I tow the hybrid behind my motor home
with all four wheels down?
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C-MAX (CCG) Unique Driving Characteristics

Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with a computer
that monitors the engine ’s emission control
system. This system is commonly known
as the on-board diagnostics system
(OBD-II). The OBD-II system protects the
environment by ensuring that your vehicle
continues to meet government emission
standards. The OBD-II system also assists
your authorized dealer in properly servicing
your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. The vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have been properly closed. See Refueling (page
138).
4. Driving through deep water —the
electrical system may be wet. These temporary malfunctions can be
corrected by filling the fuel tank with good
quality fuel, properly closing the fuel fill
inlet or letting the electrical system dry out.
After three driving cycles without these or
any other temporary malfunctions present,
the service engine soon indicator should
stay off the next time the engine is started.
A driving cycle consists of a cold engine
startup followed by mixed city/highway
driving. No additional vehicle service is
required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, the vehicle may need
to be serviced. See On-Board Diagnostics.
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is considered not ready
for I/M testing.
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C-MAX (CCG) Fuel and Refueling

If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system is designed to check
the emission control system during normal
driving. A complete check may take several
days. If the vehicle is not ready for I/M
testing, the following driving cycle
consisting of mixed city and highway
driving may be performed:
15 minutes of steady driving on an
expressway/highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
Allow the vehicle to sit for at least eight
hours with the ignition Off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, the
above driving cycle will have to be
repeated.
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C-MAX (CCG) Fuel and Refueling

AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully
and make sure the gearshift is
latched in P (Park). Turn the ignition
to the off position and remove the key
whenever you leave your vehicle. Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously
for more than three seconds will limit
engine rpm, which may result in difficulty
maintaining speed in traffic and could lead
to serious injury. Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2.
Press and hold the button on the front
of the gearshift lever.
3. Move the gearshift lever into the desired gear.
4. Release the button and your transmission will remain in the selected
gear. P (Park)
This position locks the transmission and
prevents the front wheels from turning.
Come to a complete stop before putting
your vehicle into and out of P (Park)
R (Reverse)
With the gearshift lever in R (Reverse), the
vehicle will move backward. Always come
to a complete stop before shifting into and
out of
R (Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the
vehicle is free to roll; hold the brake pedal
down while in this position.
D (Drive)
The normal driving position for the best
fuel economy.
D (Drive) with Grade Assist (If
Equipped)
Press the transmission control switch on
the side of the gearshift lever to activate
grade assist. 153
C-MAX (CCG) TransmissionE144820 E146092

Grade assist:
•
Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As the vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
grade.
• The grade assist lamp in the instrument
cluster is illuminated. The grade assist lamp will
appear in the instrument cluster
when grade assist is turned on.
Press the transmission control switch
again to return to normal D (Drive).
L (Low)
• Provides maximum engine braking.
• The transmission may be shifted into
L
(Low) at any vehicle speed.
Brake-Shift Interlock WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When doing this procedure, you will
be taking the vehicle out of park
which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled.
Use the brake shift interlock lever to move
the gearshift lever from the park position
in the event of an electrical malfunction or
if your vehicle has a dead battery.
Apply the parking brake and turn the
ignition off before performing this
procedure. 1.
Remove the side panel on the right side
of the gearshift lever.
2. Locate the access hole.
3. Insert the screwdriver (or similar tool) into the access hole and press the lever
foreword while pulling the gearshift
lever out of the
P (Park) position and
into the N (Neutral) position.
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4. Remove the tool and reinstall the
panel.
5. Start the vehicle and release the parking brake.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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C-MAX (CCG) Transmission