Note:
The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
Voice Commands
1. Press the voice button. 2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled cellular
phone.
3. Once you connect to the service, follow
the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Connecting to SYNC Services Using
the Phone Menu
1. Press the phone button to enter the phone menu.
2. Scroll to Services.
3. Press OK to confirm and enter the
Services menu. The display indicates
the system is connecting.
4. Press
OK. SYNC initiates the call to the
Services portal.
5. Once you connect to the service, follow
the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.
6. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
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USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note:
The system is capable of indexing up
to 30,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune ™, Plays from device players, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
1. Plug the device into the USB port.
2. Press the voice icon and when prompted, say "USB".
3. You can now play music by saying any of the appropriate voice commands.
See the media voice commands.
To Connect Using the System Menu
1. Plug the device into the USB port.
2. Press AUX and then MENU to enter
the media menu.
3. Scroll to Select Source. Press
OK.
4. Scroll to USB. Press
OK.
5. Depending on how many digital media
files are on your connected device,
Indexing
may appear in the radio
display. When indexing is complete, the
screen returns to the Play menu. Press
OK and scroll through selections of:
• Play All
• Albums
• Genres
• Playlists
• Tracks
• Explore USB
• Similar Music
• Return
What's Playing?
At any time when a track is playing, you
can press the voice icon and ask the
system "What's playing?". The system
reads the metadata tags (if populated) of
the playing track to you.
Media Voice Commands Press the voice icon. When
prompted, say "USB", then any
of the following:
"USB"
"Autoplay off" "Autoplay on"
"Connections" "Pause""Play"
"Play album
"Play all"
"Play artist
"Play genre
"Play next folder" 3
"Play next track"
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You can:
When you select:
Access Bluetooth Device menu listings (Add, Connect, Set
as Primary, On and Off, Delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install
application and system information).
System Settings
Press OK to exit the media menu.
Exit Media Menu
1 The time required to complete this depends on the size of the media the system needs
to index. If autoplay is on, you can listen to media processed during indexing. If autoplay
is off, you cannot listen to music until the system finishes indexing media. SYNC is capable
of indexing thousands of average size media and notifies you if it reaches the maximum
indexing file size.
2 If you have already connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and line in ports to stream data
and music separately.
3 Some digital media players require both USB and line in ports to stream data and music
separately
4 Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Accessing Your Play Menu
This menu allows you to select and play
your media by artist, album, genre, playlist,
track, similar music or even to explore what
is on your USB device.
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in. 1. Press
AUX and then MENU to enter
the media menu.
2. Scroll to Play. Press
OK.
If there are no media files to access, the
display indicates there is no media. If there
are media files, you have the following
options: You can:
When you select:
Play all indexed media (tracks) from your playing device
in flat file mode, one at a time in numerical order.
Play All
Press
OK to select. The first track title appears in the
display.
Sort all indexed media by artist. Once selected, the system
lists and then play all artists and tracks alphabetically. If
there are fewer than 255 indexed artists, the system lists
them alphabetically in flat file mode. If there are more
than 255, the system categorizes them alphabetically.
Artists
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C-MAX (CCG) SYNC™
You can:
When you select:
Press OK to select. The system creates a new list of similar
songs and begins playing. This feature does not include
tracks with incomplete metadata information.
Exit the current menu.
Return
* With certain playing devices, if your metadata tags are not populated, the tracks are not
available in voice recognition, play menu or similar music. However, if you place these
tracks onto your playing device in "Mass Storage Device Mode", they are available in voice
recognition, play menu browsing and similar music. The system places Unknown items
into any unpopulated metadata tag.
System Settings
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete a device as turn
the Bluetooth feature on and off. 1. Press
AUX and then MENU to enter
the media menu.
2. Scroll to System Settings. Press
OK.
3. Scroll to Bluetooth Devices. Press
OK. You can:
When you select:
Pair more devices to the system.
Add Bluetooth Device *
1. Press OK to select and press OK again when Find SYNC
appears in the display.
2. Follow the directions in your phone's manual to put your
phone into discovery mode. A six-digit PIN appears in the
display.
3. When prompted on your phone's six-digit display, enter
the PIN.
Connect a previously paired Bluetooth-enabled device.
Connect Bluetooth Device
1. Press
OK to select and view a list of previously paired
devices.
2. Scroll until you find the desired device, and then press
OK
to connect the device.
Turn the Bluetooth feature on and off. **
Set Bluetooth
1. Press
OK and scroll to toggle between On and Off.
2. Make a selection, and then press OK.
Delete a paired media device.
Delete Device
1. Press
OK and scroll to select the device.
2. Press OK to confirm.
Delete all previously paired devices.
Delete All Devices
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C-MAX (CCG) SYNC™
You can:
When you select:
Press OK to select.
Exit the current menu.
Return
* This is a speed-dependent feature.
** Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth
features.
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults and
perform a master reset. 1. Press
AUX and then MENU to enter
the media menu.
2. Scroll to System Settings. Press
OK.
3. Scroll to Advanced. Press
OK. You can:
When you select:
Have SYNC guide you by asking questions, helpful hints
or ask you for a specific action.
Prompts
1. Press
OK to select and scroll to select between on or
off.
2. Press
OK when the desired selection appears in the
display. SYNC takes you back to the Advanced menu.
Choose from English, Français or Español. The displays
and prompts are in the selected language.
Languages
1. Press OK to select and then scroll through the languages.
2. Press
OK when the desired selection appears in the
display.
3. If you change the language setting, the display indicates
that the system is updating. When complete, SYNC takes
you back to the Advanced menu.
Return to the factory default settings. This selection does
not erase your indexed information (phonebook, call
history, text messages and paired devices).
Factory Defaults
1. Press
OK to select.
2. Press OK again when Restore Defaults? appears in
the display.
3. Press
OK to confirm.
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C-MAX (CCG) SYNC™
This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:
Some features are not available while
your vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel Route
CLIMATE
Press to select any of the following:
• Driver Settings
• Recirculated Air •
Auto
• Dual
• Passenger Settings
• A/C
• Defrost SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help EV Information
Press to access features
specific to your hybrid or plug-in
hybrid electric vehicle.
HOME
Press to access your home
screen. Depending on your
vehicle ’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability. INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
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Press to select any of the following:
•
AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• A/V In
Using the Touch-Sensitive
Controls on Your System
To turn a feature on and off, just touch the
graphic with your finger. To get the best
performance from the touch-sensitive
controls:
• Do not press hard on the controls. They
are sensitive to light touch.
• Use your bare finger to touch the center
of a touch-control graphic. Touching
off-center of the graphic may affect
operation of a nearby control.
• Make sure your hands are clean and
dry.
• Keep metal and other conductive
material away from the surface of the
touchscreen as this may cause
electronic interference (for example,
inadvertently turning on a feature other
than the one you meant to turn on).
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL: Control the volume of playing
media.
• Fan: Control the speed of the climate
system fan.
• Seek and Tune buttons: Use as you
normally would in media modes. •
Eject: Eject a CD from the
entertainment system.
• SOURCE:
Touch the word repeatedly
to see all available media modes. The
screen does not change, but you see
the media change in the lower left
status bar.
• SOUND:
Touch the word to access the
Sound menu where you can adjust
settings such as: Bass, Treble,
Midrange, Balance and Fade, DSP
(Digital Signal Processing), Occupancy
Mode and Speed Compensated
Volume. (Your vehicle may not have
all of these sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
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C-MAX (CCG) MyFord Touch
™
(If Equipped)
Accessing and Adjusting Modes Through Your Right Vehicle Information
Display
The display is located on the right side of
your instrument cluster (A). You can use
your steering wheel controls to view and
make minor adjustments to active modes
without taking your hands off the wheel.
For example:
•
In Entertainment mode, you can view
what is now playing, change the audio
source, select memory presets and
make some adjustments.
• In Phone mode, you can accept or
reject an incoming call.
• If your vehicle is equipped with
Navigation, you can view the current
route or activate a route.
• In Efficiency Leaves mode, you can
learn how your vehicle informs you of
your driving efficiency. Press OK to exit
the menu. Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes:
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
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