2014 FORD C MAX HYBRID battery

High Voltage Battery
General Information....................................146
Charging the High Voltage Battery........148
High Voltage Battery Cut-Off Switch............................................................151
Transmission
Automatic Transmission............................153
Brakes
General Information
....................................156
Hints on Driving With Anti-Lock Brakes............................................................157
Parking Brake
..................................................157
Hill Start Assist
..............................................157
Traction Control
Principle of Operation.................................159
Using Traction Control................................159
Stability Control
Principle of Operation................................160
Using Stability Control
................................161
Parking Aids
Parking Aid
......................................................162
Active Park Assist.........................................164
Rear View Camera.......................................168
Cruise Control
Principle of Operation..................................171
Using Cruise Control
.....................................171
Driving Aids
Steering
.............................................................173
Load Carrying
Rear Under Floor Storage..........................174
Luggage Covers.............................................174
Load Limit
........................................................175 Towing
Towing a Trailer.............................................182
Transporting the Vehicle............................182
Towing the Vehicle on Four Wheels......182
Driving Hints
Breaking-In.....................................................184
Economical Driving......................................184
Driving Through Water
................................185
Floor Mats
.......................................................186
Roadside Emergencies
Roadside Assistance...................................187
Hazard Warning Flashers
..........................188
Fuel Shutoff
...................................................188
Jump-Starting the Vehicle........................188
Collision, Damage or Fire Event...............191
Post-Crash Alert System...........................193
Customer Assistance
Getting the Services You Need...............194
In California (U.S. Only).............................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................196
Utilizing the Mediation/Arbitration Program (Canada Only)
........................196
Getting Assistance Outside the U.S. and Canada.........................................................197
Ordering Additional Owner's Literature.....................................................198
Reporting Safety Defects (U.S. Only).............................................................198
Reporting Safety Defects (Canada Only)
.............................................................199
Fuses
Fuse Specification Chart..........................200
Changing a Fuse...........................................207
Maintenance
General Information
...................................209
3
C-MAX (CCG) Table of Contents

Opening and Closing the Hood.............209
Under Hood Overview - 2.0L Hybrid......210
Engine Oil Dipstick........................................212
Engine Oil Check...........................................212
Engine Coolant Check.................................213
Automatic Transmission Fluid
Check.............................................................217
Brake Fluid Check..........................................217
Power Steering Fluid Check......................217
Washer Fluid Check......................................217
Fuel Filter..........................................................217
Changing the 12V Battery..........................218
Checking the Wiper Blades......................219
Changing the Wiper Blades......................219
Adjusting the Headlamps..........................221
Removing a Headlamp
..............................222
Changing a Bulb...........................................222
Bulb Specification Chart...........................227
Changing the Engine Air Filter.................229
Vehicle Care
General Information
....................................232
Cleaning Products.......................................232
Cleaning the Exterior
..................................232
Waxing
.............................................................233
Cleaning the Engine
....................................233
Cleaning the Windows and Wiper Blades..........................................................234
Cleaning the Interior...................................234
Cleaning the Instrument Panel and Instrument Cluster Lens.......................234
Cleaning Leather Seats
.............................235
Repairing Minor Paint Damage
..............236
Cleaning the Alloy Wheels
.......................236
Vehicle Storage
............................................236
Wheels and Tires
Temporary Mobility Kit..............................239
Tire Care
..........................................................245
Using Snow Chains.....................................259 Tire Pressure Monitoring System..........259
Technical Specifications
...........................263
Capacities and Specific- ations
Engine Specifications
................................265
Motorcraft Parts..........................................266
Vehicle Identification Number................267
Vehicle Certification Label.......................267
Transmission Code Designation............268
Technical Specifications..........................269
Audio System
General Information
....................................272
Audio unit - Vehicles With: AM/FM/CD/ SYNC.............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD..........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD
...................................................................277
Digital Radio
..................................................280
Satellite Radio..............................................282
Audio Input Jack...........................................285
USB Port
.........................................................285
Media Hub......................................................286
SYNC™
General Information
...................................287
Using Voice Recognition...........................289
Using SYNC™ With Your Phone.............291
SYNC™ Applications and Services......302
Using SYNC™ With Your Media Player...........................................................308
SYNC™ Troubleshooting
..........................316
MyFord Touch ™
General Information
....................................322
Settings...........................................................330
Entertainment...............................................341
Phone...............................................................359
4
C-MAX (CCG) Table of Contents

Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
8
C-MAX (CCG) Introduction E71340 E91392 E161353

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 43).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
43
C-MAX (CCG) Keys and Remote ControlsE142585

Note:
Your vehicle ’s back-up keys came
with a security tag that provides important
vehicle key cut information. Keep the tag in
a safe place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Integrated Keyhead Transmitter 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Snap the battery cover back onto the transmitter.
Intelligent Access Key (Type 1) 1. Press and hold the buttons on the
edges to release the cover. Carefully
remove the cover.
2. Remove the key blade.
45
C-MAX (CCG) Keys and Remote ControlsE138618 E138619 E138620 E87964
2
1
1

3. Twist the screwdriver in the position
shown to start separating the two
halves of the remote control. 4. Twist the screwdriver in the position
shown to separate the two halves of
the remote control. Note:
Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
5. Carefully remove the battery with the screwdriver.
6. Install a new battery with the + facing
downward.
7. Assemble the two halves of the remote
control.
8. Install the key blade.
Intelligent Access Key (Type 2)
1. Remove the backup key from the transmitter. 2. Twist a thin coin under the tab hidden
behind the backup key head to remove
the battery cover. Do not use the
backup key to remove the cover or you
could damage the intelligent access
key. 46
C-MAX (CCG) Keys and Remote ControlsE105362
3 E119190
4 E125860
5 E142432 E138622

3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Snap the battery cover back onto the transmitter and install the backup key.
Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the turn signals flash. We recommend you
use this method to locate your vehicle,
rather than using the panic alarm.
Note: If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Sounding a Panic Alarm
(If Equipped)
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate it.
Remote Start (C-MAX Energi Only) WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter. This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 105).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
the remote
The remote start system will not work if
any of the following occur:
• The ignition is on
• The alarm system triggers
• You disable the feature
• The hood is open
• The transmission is not in
P
• The vehicle battery voltage is too low
• The powertrain fault indicator was on
the last time your vehicle was driven
Remote Starting the Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start and the horn will not
sound if you do not follow this sequence. The label on your transmitter details the
starting procedure.
To remote start your vehicle:
47
C-MAX (CCG) Keys and Remote ControlsE138624 E138625 E138626

Autounlock (If Equipped)
The autounlock feature will unlock all the
doors when:
•
the ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than 4 mph
(7 km/h);
• your vehicle comes to a stop and you
switch the ignition off or to accessory;
and
• you open the driver door within 10
minutes of the switching the ignition
off or to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: Your authorized dealer can perform
this procedure, or you can do the procedure
yourself.
To enable or disable these features, do the
following:
Note: You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door unlock button three times.
3. Switch the ignition off.
4. Press the power door unlock button three times.
5. Switch the ignition on. The horn will sound indicating your vehicle is in
programming mode.
Autolock: Press the power door unlock
button then the lock button. The horn will
sound once if disabled or twice (one short
and one long) if enabled. Autounlock:
Press the power door lock
button then the unlock button. The horn
will sound once if disabled or twice (one
short and one long) if enabled.
After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.
Note: You can enable or disable the
autounlock feature independently of the
autolock feature.
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system will turn off
the lights if:
• you start your vehicle,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds elapse, or
• you lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, the
battery saver shuts them off after some
time.
58
C-MAX (CCG) Locks