Dear Customer,We would like to congratulate and thank you for choosing a Fiat Ducato. We have written this handbook to help you get to know all the
features of your vehicle and use it in the best possible way. You should read it right through before taking to the road for the first time.
You will find information, tips and important warnings regarding the use of your vehicle to help you get the most from the technological features
of your Fiat Ducato. It also provides a description of special features and essential information for the care and maintenance of your vehicle
over time as well as for safe driving.
We urge you to read the warnings and indications found throughout the text with care, marked with the following symbols:
personal safety;vehicle integrity;environmental protection.
NOTE These symbols, when necessary, are reported at the end of each paragraph and are followed by a number. That number recalls the
corresponding warning at the end of the relevant section.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty Certificate and
the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at Fiat.
Enjoy reading. Happy motoring!
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
which is related to the trim level, engine and version that you have purchased. All data contained in this publication is
purely indicative. Fiat Group Automobiles can modify the specifications of the vehicle model described in this publication
at any time, for technical or marketing purposes. For further information, contact a Fiat Dealership.
WARNING
44) After travelling for a few
kilometres, check to ensure that
the fixing screws for the
attachments are well tightened.
45) Evenly distribute the load and
take into account, when driving,
the increased responsiveness
of the vehicle to side wind.
IMPORTANT
5) The size of the loads you
transport must strictly comply
with currently applicable
regulations.
6) Never exceed the maximum
permitted loads (see “Technical
specifications” section).
HEADLIGHTSLIGHT BEAM ALIGNMENT
The correct alignment of the headlights
is essential for the comfort and safety
of the driver and other road users.
To ensure the best visibility when
travelling with the headlights on, the
headlight alignment must be correct.
Contact a Fiat Dealership to have
the headlights checked and adjusted.
HEADLIGHT ALIGNMENT
CORRECTOR
This device works with the ignition key
in the MAR-ON position and the dipped
beam headlights on.
The vehicle tilts backwards when it is
laden, raising the beam.
The beams must therefore be realigned
in this case.
Headlight alignment
adjustment
Press
or
on the control panel fig.
123.
The instrument panel display shows the
position in relation to the adjustment
set.IMPORTANT Check the alignment of
the light beams each time the weight of
the load transported changes.
FOG LIGHTS ALIGNMENT
(for versions/markets, where provided)
Contact a Fiat Dealership to have the
headlights checked and adjusted.
MODEMODE
123
F1A0326
73
138) The spare wheel supplied (for
versions/markets, where
provided) is specific for your
vehicle. Therefore, it must not be
used on other models. Do not
use spare wheels of other models
on your vehicle. The wheel bolts
are specific for your vehicle: do
not use them on different models
and do not use bolts from other
models on your car.
139) Have the wheel repaired and
refitted as soon as possible. Do
not apply grease to the bolt
threads before fitting: they could
come unscrewed.
140) Use the jack only to replace
wheels on the vehicle with which
it is supplied or on other vehicles
of the same model. Never use
the jack for other purposes, such
as lifting other car models. Never
use the jack to carry out repairs
under the vehicle. Incorrect
positioning of the jack may cause
the lifted vehicle to fall. Do not
use the jack for loads higher than
those shown on the label.
141) Never tamper with the inflation
valve. Never introduce tools of any
kind between rim and tyre. Check
tyre and spare wheel pressure
regularly, referring to the values
shown in the "Technical
specifications" section.142) No tools other than the crank
provided should be used with
the spare wheel lifting device; it
should be operated by hand only.
143) On versions equipped with
self-levelling air suspension, never
introduce the head or hands in
the wheel arch: the vehicle could
raise or lower automatically
depending on possible load or
temperature changes.
144) The device should only be
operated by hand, without using
any type of tool other than the
crank provided, like pneumatic or
electrical screwers.
145) The moving components of the
jack (screw and joints) can also
cause injuries: do not touch them.
If you come into contact with
lubricating grease, clean yourself
thoroughly.146) At the end of the operation of
raising/locking the spare wheel,
after having checked the correct
positioning of the wheel under the
platform (white notch inside the
window on the device), the key
must be extracted, taking care not
to turn it in the wrong direction
to facilitate the extraction of the
key itself, to prevent the
attachment device from being
released and the wheel assembly
not being securely retained fig.
188.
147) Each time the spare wheel is
moved, check that it is correctly
positioned in its housing under
the platform. If it is not correctly
positioned, this could adversely
affect safety.
195
CHANGING A BULBGENERAL
INSTRUCTIONS
44)158) 159)
❒When a light is not working, check
that the corresponding fuse is intact
before changing a bulb. For the
location of fuses, refer to the
paragraph "Replacing fuses" in this
chapter.
❒before changing a bulb check the
contacts for oxidation;
❒burnt bulbs must be replaced by
others of the same type and power;
❒always check the headlight beam
direction after changing a bulb;
IMPORTANT A slight misting may
appear on the internal surface of the
headlight: this does not indicate a fault
and is caused by low temperature
and the degree of humidity in the air.
Misting will rapidly disappear when the
headlights are switched on. The
presence of drops inside the headlights
indicates infiltration of water. Contact
a Fiat Dealership.
IMPORTANT
44) Halogen bulbs must be handled
by holding the metallic part only.
Touching the transparent part
of the bulb with your fingers may
reduce the intensity of the
emitted light and even reduce the
lifespan of the bulb. In the event
of accidental contact, wipe the
bulb with a cloth moistened with
alcohol and let the bulb dry.
WARNING
158) Modifications or repairs to the
electric system that are not
carried out properly or do not take
the system technical
specifications into account can
cause malfunctions leading to the
risk of fire.
159) Halogen bulbs contain
pressurised gas; in the case of
breakage they may burst.
201
POWER STEERING FLUID
183)3)50)
Check that the liquid contained in the
tank is at the maximum level. This
operation must be carried out with the
vehicle level and with the engine off and
cold.
Proceed as follows:
❒remove the plastic cover A fig. 240,
rotating the locking screws B fig.
240 counter-clockwise, to access the
filler of the reservoir;
❒check that the fluid level is up to the
MAX mark on the dipstick attached
to the fuel cap F fig. 237 - fig. 238
- fig. 239 (use the level shown on the
20°C side of the dipstick to check
when cold).If the level of the fluid in the tank is
lower than the specified level, top up
using only one of the products
indicated in the "Fluid and lubricants"
table in the "Technical specifications"
section, proceeding as follows:
❒Start the engine and wait for the fluid
level in the tank to stabilise.
❒With the engine running, turn the
steering wheel from right to left
fully several times.
❒Top up the fuel to the MAX level and
then retighten the cap.WINDSCREEN/REAR
WINDOW WASHER FLUID
178) 179)
To add fluid:
❒remove cap D fig. 237 - fig. 238 - fig.
239, pulling the retaining tooth
outward;
❒pull the opening of the pipe upwards
to remove the telescopic funnel fig.
241.
IMPORTANT Before opening the cap,
make sure it is correctly oriented (as
illustrated in fig. 241) to prevent it from
being damaged and interfering with
the adjacent mechanical parts.
Otherwise, turn it until it reaches the
correct position.
Fill according to the following
instructions:
Use a mixture of water and TUTELA
PROFESSIONAL SC 35, in the
following concentrations:
30% TUTELA PROFESSIONAL SC 35
and 70% water in summer.
50% TUTELA PROFESSIONAL SC 35
and 50% water in winter.
At temperatures below –20°C, use
undiluted TUTELA PROFESSIONAL SC
35 fluid.
240
F1A0336
233
To close the cap, operate as follows:
❒push the funnel fully until it locks;
❒close the cap.
180)
BRAKE FLUID
181) 182)49)
Undo the cap E fig. 237 - fig. 238 - fig.
239 and check that the liquid contained
in the reservoir is at the maximum
level.
The fluid level in the reservoir must not
exceed the MAX mark.
Use the brake fluid shown in the "Fluids
and lubricants" table (see "Technical
Specifications").
NOTE Carefully clean the cap of the
reservoir and the surrounding surface.
Take great care to ensure that
impurities do not enter the reservoir
when the plug is opened.
For topping-up, always use a funnel
with integrated filter with mesh equal to
or lower than 0.12 mm.
IMPORTANT Brake fluid absorbs
moisture. For this reason, if the vehicle
is mainly used in areas with a high
degree of atmospheric humidity, the
fluid should be replaced at more
frequent intervals than specified in the
“Scheduled Servicing Plan”.
IMPORTANT
46) When topping up, take care not
to mix up the various types of
fluids: they are not compatible
with each other and could
seriously damage the car.
47) The used engine oil and the filter
that has been replaced contain
substances that are harmful to
the environment. To change the
oil and filters, we advise you to
contact a Fiat Dealership.
48) PARAFLU
UP
antifreeze is used in
the engine cooling system. Use
fluid of the same type as that
contained in the cooling system
for any top-ups. PARAFLU
UP
cannot be mixed with any other
type of fluid. If this happens, do
not start the engine and contact a
Fiat Dealership.
49) Avoid allowing brake fluid, which
is extremely corrosive, to come
into contact with painted areas.
Should it happen, wash
immediately with water.
241
F1A0396
234
SERVICING AND MAINTENANCE
WHEELS AND TYRESCheck the pressure of each tyre,
including the space-saver wheel,
approximately every two weeks and
before long journeys: the pressure
should be checked with the tyre rested
and cold.
It is normal for the pressure to increase
when the vehicle is used; for the correct
tyre inflation pressure, see “Wheels” in
the “Technical specifications” section.
Incorrect pressure causes abnormal
tyre wear fig. 244:Anormal pressure: tread evenly worn;Blow pressure: tread particularly worn
at the edges;Chigh pressure: tread particularly worn
in the centre.
The tyres must be replaced when the
tread is less than 1.6 mm thick. In
any case, follow the laws in force in the
country you are in.188) 189) 190) 191)
IMPORTANT
INFORMATION
❒As far as possible, avoid sharp
braking and screech starts. Be
careful not to hit the kerb, potholes or
other hard obstacles. Driving for
long stretches over uneven roads can
damage the tyres;
❒periodically check that the tyres have
no cuts in the side wall, abnormal
swelling or irregular tyre wear.
Contact a Fiat Dealership if required;
❒avoid overloading the car when
travelling: this may cause serious
damage to the wheels and tyres;
❒if a tyre is punctured, stop
immediately and change it to avoid
damage to the tyre, the rim,
suspensions and steering system;❒tyres age even if they are not used a
great deal. Cracks in the tread and
on the side walls are a sign of ageing.
In any event, have the tyres checked
by specialised personnel if they
have been fitted for longer than 6
years. Remember to check the spare
wheel very carefully;
❒in the case of replacement, always fit
new tyres, avoiding those of
unknown origin;
❒if a tyre is changed, also change the
inflation valve;
❒to allow even wear between the front
and rear tyres, it is advisable to
change them over every 10–15
thousand kilometres, keeping them
on the same side of the vehicle so as
not to reverse the direction of
rotation.
IMPORTANT Replacing a tyre, check
that the tyre pressure monitoring
(TPMS) sensor is also taken from the
previous rim, together with the valve.244
F1A0240
240
SERVICING AND MAINTENANCE
ADVICE FOR
PRESERVING THE
BODYWORK
Paintwork
Paintwork does not only serve an
aesthetic purpose, but also protects the
underlying sheet metal.
Touch up abrasions and scratches
immediately to prevent rust formation.
Only use genuine spare paint products
for touch-ups (see “Bodywork paint
identification plate” in the “Technical
Specifications” section).
Normal maintenance of paintwork
consists in washing the car: the
frequency depends on the conditions
and environment where the car is used.
For example, it is advisable to wash
the vehicle more often in areas with
high levels of environmental pollution or
on roads spread with salt.To correctly wash the vehicle, proceed
as follows:
❒wash the bodywork using a low
pressure jet of water;
❒wipe a sponge with a slightly soapy
solution over the bodywork,
frequently rinsing the sponge;
❒rinse well with water and dry with a
jet of air or a chamois leather.
If you put the car through a car wash,
follow these recommendations:
❒remove the aerial from the roof so it
does not get damaged;
❒the vehicle should be washed with
water added to a soapy solution;
❒rinse thoroughly to avoid soap marks
remaining on the bodywork or less
visible parts.
54)
Dry the less visible parts, such as the
door frames, bonnet and the headlight
frames with special care, as in these
areas water may stagnate more easily.
It is a good idea to leave the vehicle
outdoors for a while after washing it to
give the water time to evaporate.
Do not wash the vehicle after it has
been left in the sun or with the bonnet
hot: this may alter the shine of the
paintwork.
Exterior plastic parts should be cleaned
in the same way as the rest of the
vehicle. Where possible, do not park
the vehicle under trees; the resinous
substances released by many species
give the paint a dull appearance and
increase the possibility of corrosion.
IMPORTANT Bird droppings must be
washed off immediately and thoroughly
as the acid they contain is particularly
aggressive.
5)
Windows
To clean glasses, use specific cleaning
products. Use clean cloths to avoid
scratching the glass or damaging the
transparency.
244
SERVICING AND MAINTENANCE