2014 FIAT 500E Warranty Booklet

G. Registration and Operation Requirements
The Basic Limited Warranty covers your FIAT 500e only
if:
•it was built for sale in the U.S.;
•it’s registered in the U.S.;
•it’s driven mainly in the U.S. or Canada; and
•it’s operated and maintained in the manner described
in your Owner’s Manual.H. If Your FIAT 500e Leaves the United States
(We Include U.S. Possessions and Territories
as Part of the United States for Warranty
Purposes):
EXCEPT WHERE SPECIFICALLY REQUIRED
BY LAW, THERE IS NO WARRANTY
COVERAGE ON THIS FIAT 500e IF IT IS
SOLD IN OR REGISTERED IN COUNTRIES
OTHER THAN THE UNITED STATES.
This policy does not apply to a FIAT 500e that
has received authorization for export from Chrysler.
Dealers may not give authorization for export. You
should consult an authorized dealer to determine
FIAT 500e’s warranty coverage if you have any
questions.
This policy does not apply to a FIAT 500e regis-
tered to U.S. government officials or military per-
sonnel on assignment outside of the United States.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
7

2.2 Corrosion Warranty
A. Who Is Covered?
You are covered if you are a purchaser for use of the
FIAT 500e.
B. What’s Covered
This warranty covers the cost of all parts and labor
needed to repair or replace any body sheet metal panels
that have been perforated by rust from the inside out. If
a hole occurs because of something other than corrosion,
this warranty does not apply. Cosmetic or surface corro-
sion — resulting, for example, from stone chips or
scratches in the paint — is not covered. For more details
on what isn’t covered by this warranty, see 3.5.
C. How Long It Lasts
The Corrosion Warranty starts when your Basic Limited
Warranty begins under 2.1(E).
This warranty has two time-and-mileage limits:
•For sheet metal panels, the limit is 36 months, with no
mileage limit.
•For an outer-body sheet metal panel — one that is
finish-painted and that someone can see when walk-
ing around the vehicle — the limits are 5 years or
100,000 miles on the odometer, whichever occurs
first.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
8

2.3 Electric Powertrain Limited Warranty
A. Who Is Covered?
You are covered by the Electric Powertrain Limited
Warranty if you are a purchaser for use of the FIAT 500e.
B. How Long It Lasts
The Electric Powertrain Limited Warranty starts when
your Basic Limited Warranty begins calculated from the
start date of the Basic Limited Warranty, as set forth in
Section 2.1(E).
This warranty has two time-and-mileage limits:
•The
Electric Vehicle System Limited Warranty
lasts for up to 4 years or 50,000 miles on the
odometer, whichever occurs first, covering ONLY the
following electric vehicle components:
•Electric Drive Motor (EDM)
•Power Inverter Module (PIM)•Gearbox
•On Board Charger (OBC)
•On Board Charger Connector
•The
HV Lithium-Ion Battery Limited Warranty
lasts for up to 8 years or 100,000 miles on the
odometer, whichever occurs first.
C. Gradual Capacity Loss
Like all batteries, the HV Lithium-Ion battery will
experience gradual capacity loss with time and use. The
loss of battery capacity due to or resulting from gradual
capacity loss is not covered under the Electric Pow-
ertrain Limited Warranty.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
9

D. Towing Costs Are Covered Under Certain
Circumstances
Roadside Assistance covers the cost of towing your FIAT
500e to the nearest authorized FIAT repair facility if your
vehicle can’t be driven because a covered part has failed.
Roadside Assistance lasts for up to 4 years, with no
mileage limit, calculated from the warranty start date.
See Section 5.2 for information on how to get Roadside
Assistance service in the United States and Canada. Out
of charge assistance is offered by Roadside Assistance,
see Section 5.2 for limitations.
2.4 Restraint System Limited Warranty
(FIAT 500e sold and registered in the
State of Kansas only)
For a FIAT 500e sold and registered in the State of
Kansas, seatbelts and related seatbelt components are
warranted against defects in workmanship and materials
for 10 years, regardless of mileage. This warranty does
not cover replacement of seatbelts and related compo-
nents required as the result of collision.
WHAT’S COVERED UNDER CHRYSLER GROUP LLC’S WARRANTIES
10

3. What’s Not Covered
3.1 Modifications Not Covered
A. Some Modifications Don’t Void the
Warranties But Aren’t Covered
Certain changes that you might make to your FIAT 500e
do not, by themselves, void the warranties described in
this booklet. Examples of some of these changes are:
•installing non-Chrysler Group LLC (Chrysler) parts,
components, or equipment (such as a non-Chrysler
radio or speed control); and
•using special non-Chrysler materials or additives.
But your warranties don’t cover any part that was not
on your FIAT 500e when it left the manufacturing plant
or is not certified for use on your vehicle. Nor do they
cover the costs of any repairs or adjustments that mightbe caused or needed because of the installation or use of
non-Chrysler parts, components, equipment, materials,
or additives.
Performance or racing parts are considered to be
non-Chrysler parts. Repairs or adjustments caused by
their use are not covered under your warranties.
Examples of the types of alterations not covered are:
•installing accessories — except for genuine Chrysler /
MOPAR accessories installed by an authorized FIAT
repair facility;
•applying rustproofing or other protection products;
•changing the FIAT 500e configuration or dimensions,
such as converting the vehicle into a limousine; or
•using any refrigerant that Chrysler has not approved.
WHAT’S NOT COVERED
11

B. Modifications That WILL Void Your
Warranties
These actions will void your warranties:
•disconnecting, tampering with, or altering the odom-
eter will void your warranties, unless your repairing
technician follows the legal requirements for repairing
or replacing odometers; or
•attaching any device that disconnects the odometer
will also void your warranties.
3.2 Environmental Factors Not Covered
Your warranties don’t cover damage caused by environ-
mental factors such as airborne fallout, bird droppings,
insect damage, chemicals, tree sap, salt, ocean spray,
acid rain, and road hazards. Nor do your warranties
cover damage caused by hailstorms, windstorms, torna-
does, sandstorms, lightning, floods, and earthquakes.Your warranties do not cover conditions resulting
from anything impacting the FIAT 500e. This includes
cracks and chips in glass, scratches and chips in painted
surfaces, or damage from collision.
3.3 Maintenance Costs Not Covered
Your warranties don’t cover the costs of repairing
damage caused by poor or improper maintenance. Nor
do they cover damage caused by the use of incompatible
lithium-ion battery charging devices or by the use of oils,
lubricants, cleaners or fluids other than those recom-
mended in your Owner’s Manual.
The warranties don’t cover the costs of your vehicle’s
normal or scheduled maintenance — the parts and
services that all vehicles routinely need. Some of these
parts and services, which your warranties don’t cover,
include:
WHAT’S NOT COVERED
12

•lubrication;
•engine tune-ups;
•replacing filters, coolant, spark plugs, bulbs, or fuses
(unless those costs result from a covered repair);
•cleaning and polishing; and
•replacing worn wiper blades, worn brake pads and
linings, or clutch linings.
3.4 Racing Not Covered
Your warranties don’t cover the costs of repairing
damage or conditions caused by racing, nor do they
cover the repair of any defects that are found as the result
of participating in a racing event.
3.5 Certain Kinds of Corrosion Not
Covered
Your warranties don’t cover the following:
•corrosion caused by accident, damage, abuse, or FIAT
500e alteration;
•corrosion caused by failure of not having the lithium-
ion battery required services performed as recom-
mended in your Owner’s Manual;
•surface corrosion caused by such things as industrial
fallout, sand, salt, hail, ocean spray and stones;
•corrosion caused by the extensive or abnormal trans-
port of caustic materials like chemicals, acids, and
fertilizers; and
•corrosion of special bodies, body conversions, or
equipment that was not on your FIAT 500e when it
left the manufacturing plant or was not supplied by
Chrysler.
WHAT’S NOT COVERED
13

3.6 HV Lithium-Ion Battery Exclusions
Your warranties don’t cover the costs of repairing
damage or conditions caused by any of the following:
•physically damaging the lithium-ion battery or inten-
tionally attempting to reduce the life of the lithium-
ion battery;
•leaving your FIAT 500e for over 30 days where the
lithium-ion battery reaches a zero or near zero state of
charge;
•neglecting to follow correct charging procedures as
recommended in your Owner’s Manual;
•use of incompatible charging devices as recom-
mended in your Owner’s Manual;
•opening the lithium-ion battery enclosure or having it
serviced by someone other than an authorized FIAT
repair facility FIAT 500e certified technician;•exposing the lithium-ion battery to contact with a
direct flame; and
•exposing your FIAT 500e to ambient temperatures
above 140F (60C) for over 24 hours.
3.7 Other Exclusions
Your warranties don’t cover the costs of repairing
damage or conditions caused by any of the following:
•fire or accident;
•abuse or negligence;
•misuse — for example, driving over curbs, overload-
ing or using your FIAT 500e as a power source;
•use of used parts, even if they were originally sup-
plied by Chrysler (however, authorized Chrysler /
MOPAR remanufactured parts are covered);
WHAT’S NOT COVERED
14