2014 FIAT 500E Owners Manual

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. XX X X X
Inspect front suspension, tie rod
ends and boot seals, and
replace if necessary. XXX X X X X
Inspect the brake linings.
Replace as necessary. XXX X X X X
Inspect parking brake function.
Adjust as necessary. XXX X X X X
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SMAINTENANCE SCHEDULES 335

Mileage or time passed
(whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Maintenance
Replace cabin air filter. X X X XX XX
Clean and lube sun roof tracks. X X X XX XX
Flush and replace the Power
Electronics and Battery Thermal
Loop Systems at 10 years or
150,000 miles (240,000 km)
whichever comes first. XX
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S336 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................341
▫ Prepare For The Appointment .............341
▫ Prepare A List ....................... .341
▫ Be Reasonable With Requests .............341
 IF YOU NEED ASSISTANCE ..............341
▫ FIAT CUSTOMER CENTER ..............342
▫ FIAT CANADA CUSTOMER CENTER ......342▫
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............342
▫ Service Contract ..................... .343
 WARRANTY INFORMATION .............344
 REPORTING SAFETY DEFECTS ............344
▫ In The 50 United States And
Washington, D.C. ..................... .344
▫ In Canada .......................... .345
 PUBLICATION ORDER FORMS ............345
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DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ........346
▫ Treadwear .......................... .347▫
Traction Grades ...................... .347
▫ Temperature Grades ....................347
340 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
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IF YOU NEED CONSUMER ASSISTANCE 341

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1–800–423–6343
FIAT CANADA CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–
465–2001 (English) Phone: 1–800–387–9983 (French)
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
342 IF YOU NEED CONSUMER ASSISTANCE