2014 DODGE GRAND CARAVAN maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 667

Adding Engine Coolant (Antifreeze)............624
Adding Fuel .............................538
Adding Washer Fluid ......................621
Additives, Fuel ...........................532
Adjustable Pedals .........................238
Airbag ..................................76
Airbag Deployment ........................88
Airbag Light .............................85
Airbag Maintenance ........................89
Airbag, Side ..............................79
Airbag, Window (Side Curtain) ................81
Air Cleaner, Engine (Engine Air Cleaner Filter) ....613
Air Conditioner Maintenance .................617
Air Conditioning ..........................434
Air Conditioning Controls ...................434
Air Conditioning Filter .....................453
Air Conditioning, Rear Zone .................439
Air Conditioning Refrigerant .................617
Air Conditioning System ....................434 Air Conditioning System, Zone Control
..........434
Air Pressure, Tires .........................507
AlarmLight.............................322
Alarm (Security Alarm) ......................18
Alterations/Modifications, Vehicle ...............7
Antenna, Satellite Radio .....................373
Antifreeze (Engine Coolant) ..................623
Disposal ..............................626
Anti-Lock Warning Light ....................317
Appearance Care .........................632
Ashtray ................................282
Assistance Towing .........................162
Assist, Hill Start ..........................491
Auto Down Power Windows ..................43
Automatic Dimming Mirror ..................133
Automatic Door Locks ......................39
Automatic Headlights ......................225
Automatic Temperature Control (ATC) ..........442
Automatic Transmission ....................462
676 INDEX

Luggage Carrier........................299
Cargo (Vehicle Loading) ....................289
Car Washes .............................633
Cellular Phone ...........................433
Center High Mounted Stop Light ..............652
Certification Label .........................540
Chains, Tire .............................517
Changing A Flat Tire .......................573
Chart, Tire Sizing .........................496
Check Engine Light (Malfunction Indicator Light) . .319
Checking Your Vehicle For Safety ..............119
Checks, Safety ............................119
Child Restraint ............................92
Child Restraints Child Seat Installation ....................112
Install A LATCH-compatible Child Restraint ....107
Installing Child Restraints Using The Vehicle Seat
Belt .................................109
Lower Anchors And Tethers For Children ......100Child Safety Locks
.........................50
Clean Air Gasoline ........................530
Climate Control ..........................434
Clock..................................351
Coat Hook ..............................289
CoinHolder.............................290
Cold Weather Operation ....................460
Compact Disc (CD) Maintenance ..............433
Compact Spare Tire ........................512
Compass ...............................341
Compass Calibration .......................342
Compass Variance .........................342
Computer, Trip/Travel ......................339
Connector UCI.................................376
Universal Consumer Interface (UCI) ..........376
Conserving Fuel ..........................338
Console ................................290
Console, Floor ...........................290
678 INDEX

Door Opener, Garage.......................260
Driving Through Flowing, Rising, or Shallow Standing
Water ................................476
Driving to Achieve Maximum Fuel Economy ......338
DVD Player (Video Entertainment System™) ......383
E-85 Fuel ...............................534
Economy (Fuel) Mode ......................464
Electrical Power Outlets .....................273
Electric Remote Mirrors .....................135
Electronic Brake Control System ...............484
Brake Assist System .....................485
Electronic Speed Control (Cruise Control) ........240
Electronic Stability Control (ESC) ..............486
Electronic Vehicle Information Center (EVIC) ......328
Emergency, In Case of Hazard Warning Flasher ..................559
Jacking ...............................573 Jump Starting
..........................593
Overheating ...........................559
Emission Control System Maintenance ..........607
Engine Air Cleaner ...........................613
Block Heater ..........................462
Break-In Recommendations ................119
Checking Oil Level ......................611
Compartment ..........................605
Compartment Identification ................605
Coolant (Antifreeze) .....................622
Cooling ..............................622
Exhaust Gas Caution .....................120
Flooded, Starting .......................460
Fuel Requirements ......................529
Oil..................................611
OilSelection...........................611
Oil Synthetic ..........................613
Overheating ...........................559
680 INDEX

Starting..............................459
Temperature Gauge ......................324
Engine Oil Viscosity .......................612
Engine Oil Viscosity Chart ...................612
Enhanced Accident Response Feature ............87
Entry System, Illuminated ....................20
Ethanol ................................530
Event Data Recorder ........................91
Exhaust Gas Caution ........................56
Exhaust System ...........................120
Exterior Lights ...........................124
Fabric Care ..............................636
Filler Location Fuel ........................321
Filters Air Cleaner ...........................613
Air Conditioning .......................453
Engine Oil ............................613
Engine Oil Disposal .....................613 Flashers
Hazard Warning ........................559
Turn Signal ...........................124
Flash-To-Pass ............................231
Flexible Fuel Vehicles Cruising Range .........................537
Engine Oil ............................536
Fuel Requirements ......................534
Maintenance ...........................537
Replacement Parts .......................537
Starting ..............................537
Flooded Engine Starting ....................460
Floor Console ............................290
Fluid Capacities ..........................653
Fluid Leaks .............................124
Fluid Level Checks Automatic Transmission ..................631
Brake ................................629
Cooling System .........................622
10
INDEX 681

Service Engine Soon (Malfunction Indicator)....319
Side Marker ...........................651
Tire Pressure Monitoring (TPMS) ............318
Traction Control ........................489
Turn Signal ...........................124
Voltage ..............................325
Warning (Instrument Cluster Description) ......314
Loading Vehicle ..........................289
Capacities ............................542
Tires ................................501
Load Leveling System ......................299
Locks ..................................35
Door .................................35
Lubrication, Body .........................620
Luggage Rack (Roof Rack) ...................299
Lug Nuts ...............................571
Maintenance Free Battery ....................616
Maintenance Procedures ....................610 Maintenance Schedule
......................658
Malfunction Indicator Light (Check Engine) .......319
Manual, Service ..........................672
Map/Reading Lights .......................256
Memory Feature (Memory Seat) ...............217
Memory Seat ............................135
Methanol ...............................530
Mini-Trip Computer .......................339
Mirrors ................................132 Automatic Dimming .....................133
Electric Remote .........................135
ExteriorFolding ........................134
Heated ...............................136
Memory ..............................217
Outside ..............................134
Rearview .............................132
Vanity ...............................138
Mode Fuel Saver ............................338
686 INDEX

Refrigerant..............................618
Reminder, Seat Belt .........................74
Remote Keyless Entry (RKE) ..................21
FCC General Information ..................30
Programming Additional Key Fobs ...........18
Programming Additional Transmitters .........18
Remote Sound System (Radio) Controls .........431
Remote Starting System ......................31
Removable Floor Console ...................294
Replacement Keys .........................17
Replacement Parts .........................609
Replacement Tires .........................516
Reporting Safety Defects ....................671
Resetting Oil Change Indicator ................316
Restraint, Head ...........................194
Restraints, Child ...........................92
Rocking Vehicle When Stuck .................597
Roof Rack (Luggage Rack) ...................299 Rotation, Tires
...........................519
Safety Checks Inside Vehicle .................121
Safety Checks Outside Vehicle ................123
Safety Defects, Reporting ....................671
Safety, Exhaust Gas ........................120
Safety Information, Tire .....................495
SafetyTips..............................119
Satellite Radio Antenna .....................373
Schedule, Maintenance .....................658
Seat Belt Maintenance ......................638
Seat Belt Reminder .........................74
Seat Belts ................................57
Adjustable Shoulder Belt ...................65
Adjustable Upper Shoulder Anchorage .........65
And Pregnant Women .....................75
Child Restraint ..........................92
Extender ..............................75
Front Seat .............................60
10
INDEX 689