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Back-up mechanical key
Unlocking/locking using the integral key
The integral key is used to lock and unlock the vehicle when the electronic key cannot operate: - cell battery flat, vehicle battery discharged or disconnected, ... - vehicle located in an area with strong electromagnetic signals. Maintain a pull on button 1 , to extract the integral key 2 .
Complete unlocking
Turn the key towards the front of the vehicle to unlock the vehicle.
Normal locking
Turn the key towards the rear of the vehicle to lock the vehicle completely.
Deadlocking
Turn the key towards the rear in the driver's door lock to lock the vehicle completely. Turn the key towards the rear again within five seconds to deadlock the vehicle.
If the alarm is activated, the audible signal on opening a door with the key (integral with the remote control) will stop on starting the engine.
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Do not throw the remote control batteries away, they contain metals
which are harmful to the environment. Take them to an approved collection point.
Changing the battery of the
electronic key
Battery ref.: CR2032 / 3 volts. This replacement battery is available from a CITROËN dealer or a qualified workshop. A message appears in the instrument panel screen when replacement of the battery is needed. Unclip the cover using a small screwdriver at the cutout. Lift off the cover.
Remove the flat battery from its location. Fit the new battery into its location observing the original direction of fitment. Clip the cover onto the casing.
Remote control problem -
reinitialisation
Following disconnection of the vehicle battery, replacement of the remote control battery or in the event of a remote control malfunction, you can no longer unlock, lock or locate your vehicle.
Place the mechanical key (integral with the remote control) in the lock to unlock your vehicle. Place the electronic key in the reader. Switch on the ignition by pressing START/S T O P. The electronic key is fully operational again. If the problem persists, contact a CITROËN dealer or a qualified workshop as soon as possible.
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Lost electronic key
Visit a CITROËN dealer with the vehicle's registration document and your personal identification documents and if possible the key code label. The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key.
Electronic key
The electronic key is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without you being aware of it. Do not repeatedly press the buttons of your electronic key out of range and out of sight of your vehicle. You run the risk of stopping it from working and the remote control would have to be reinitialised. The electronic key cannot operate as a remote control when it is in the reader or even when the ignition is switched on.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency. As a safety precaution, never leave children alone in the vehicle, even for a very short time. In all cases, take the remote control or electronic key (if Keyless Entry and Starting) with you when leaving the vehicle.
Electrical interference
The Keyless Entry and Starting electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions. Don't forget to turn the steering to engage the steering lock.
When purchasing a second-hand vehicle
Have all of the keys in your possession paired by a CITROËN dealer, to ensure that only your keys allow your vehicle to be unlocked and started.
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Central locking control
Automatic central locking of the doors
(anti-intrusion security)
The doors and boot can lock automatically while driving (speed above 6 mph (10 km/h)). To activate or deactivate this function (activated by default):
If the vehicle is deadlocked or locked from the outside, the button is not active. In this case, use the remote control to unlock the vehicle or pull an interior door handle to open a door. If one of the doors is open, central locking from the inside does not take
place.
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
System allowing the doors to be locked and unlocked manually in the event of a malfunction of the central locking system or battery failure.
Emergency control
Operate the button. This allows the doors and the boot to be locked or unlocked.
Operate this button until a message appears in the instrument panel screen.
Transporting long or voluminous objects If you want to drive with the boot open, press the central locking control button to lock the doors.
Locking the driver's door
Insert the key in the door lock, then turn it to the rear. You can also apply the procedure described for the passenger doors.
Unlocking the driver's door
Insert the key in the door lock, then turn it to the front.
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Locking the front and rear passenger doors
Open the doors. On the rear doors, check that the child lock is not on (see the corresponding section). Remove the black cap, located on the edge of the door, using the key. Insert the key in the socket without forcing it, then without turning it, move the latch sideways towards the inside of the door. Remove the key and refit the cap. Close the doors and check that the vehicle has locked correctly from the outside.
Unlocking the front and rear passenger doors
Pull the interior door opening control.
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Boot
After unlocking the boot or the vehicle using the electronic key - remote control, press the opening control then raise the tailgate.
Opening from outside
Press this button until the boot is heard to unlock.
Tailgate release
System allowing the mechanical unlocking of the boot in the event of a battery or central locking system malfunction.
If the tailgate is not closed correctly, with the hybrid system active or the vehicle moving (speed above 6 mph (10 km/h)), a message appears in the instrument panel screen for a few seconds.
Locking after closing
If the fault persists after closing again, the boot will remain locked.
Unlocking
Fold back the rear seats to gain access to the lock from inside the boot. Insert a small screwdriver into hole A of the lock to unlock the tailgate. Move the latch to the left.
Closing
Lower the tailgate using the interior grab handle.
Opening from inside
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System which protects and provides a deterrent against theft and break-ins. It provides the following types of monitoring:
Alarm
- Exterior perimeter
The system checks for opening of the vehicle. The alarm is triggered if anyone tries to open a door, the boot or the bonnet...
- Interior volumetric
The system checks for any variation in the volume in the passenger compartment. The alarm is triggered if anyone breaks a window, enters the passenger compartment or moves inside the vehicle.
- Tilt
The system checks for any change in the attitude of the vehicle. The alarm is triggered if the vehicle is lifted, moved or knocked.
Self-protection function
The system checks for the putting out of service of its components. The alarm is triggered if the battery, the button or the wires of the siren are put out of service or damaged.
For all work on the alarm system, contact a CITROËN dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
Switch off the ignition and get out of the vehicle.
Press the locking button on the remote control or lock the vehicle using the Keyless Entry and Starting system.
The monitoring system is active: the indicator lamp in the button flashes once per second. After the locking button on the remote control is pressed or the vehicle locked using the Keyless Entry and Starting system, the exterior perimeter monitoring is activated after a delay of 5 seconds, the interior volumetric monitoring after 45 seconds and the anti-tilt after one minute and 30 seconds. If an opening (door, boot...) is not closed fully, the vehicle is not locked but the exterior perimeter monitoring will be activated after a delay of 45 seconds.
Press the unlocking button on the remote control or unlock the vehicle using the Keyless Entry and Starting system.
Deactivation of the volumetric monitoring
The volumetric protection system is deactivated: the indicator lamp in the button goes off.
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Where the vehicle locks itself again automatically (occurs 30 seconds after unlocking, if a door or the boot is not opened), the monitoring system is not reactivated automatically. To reactivate it, the vehicle must be unlocked and locked again, using the remote control or the "Keyless Entry and Starting" system.
Locking the vehicle
with exterior perimeter
monitoring only
Deactivation of the interior volumetric and anti-tilt monitoring
Switch of the ignition and within ten seconds, press this button until the indicator lamp is on continuously. Get out of the vehicle.
Press the locking button on the remote control immediately or lock the vehicle using the Keyless Entry and Starting system.
The exterior perimeter monitoring alone is activated: the indicator lamp in the button flashes once per second. To be effective, this deactivation must be carried out each time the ignition is switched of f.
Deactivate the interior volumetric and anti-lift monitoring to avoid unwanted triggering of the alarm in certain cases such as: - leaving a window partially open, - washing your vehicle, - changing a wheel, - having your vehicle towed, - transportation by sea.