Page 388 of 444

QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources. For optimum sound quality, the audio settings for Volume, Bass,
Treble, Equalizer and Loudness can be adapted to the different
sound sources, which may result in audible differences when
changing source. Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to the
sources listened to. It is advisable to set the
Audio functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"Linear", musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
With the engine off, the
system switches off after a
few minutes of use. When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode
and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
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387
QUESTIONANSWER SOLUTION
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. -
C
heck that your telephone's Bluetooth
function is switched on.
-
C
heck in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of
telephone communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages
to the system.
Telephone
Audio and Telematics
Page 391 of 444
389
Audio system / Bluetooth®
Contents
First steps
3 90
Steering mounted controls
3
91
Menus
3
92
Radio
3
93
DAB (Digital Audio Broadcasting) radio
3
95
Media
3
97
Telephone
4
02
Audio settings
4
09
Screen menu map(s)
4
10
Frequently asked questions
4
12
As a safety measure, the driver must only carry out operations
which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of
the battery, the audio system may switch off after a few minutes.
The system is coded in such a way that it will only operate in your
vehicle.
Audio and Telematics
Page 392 of 444

First steps
On/Off.
Volume adjustment.
Select preset radio station.
Long press: store a station.Display the list of stations received,
CD/MP3 tracks or folders.
Long press: managing the
classification of MP3/ WMA files/
update the list of stations received.
Audio settings:
audio ambiences, treble, bass,
loudness, distribution, left /right
balance, front /rear fader, automatic
volume. TA (Traffic Announcement) function
On/Off.
Long press: access to type of
information.Automatic search up/down for radio
frequencies.
Select previous/next CD, USB,
streaming track.
Navigation in a list.
Access to main menu. Abandon the current operation.
Up one level (menu or folder). Confirmation or display of contextual
menu.
Manual step by step search up/down
for radio frequencies.
Select previous/next MP3 folder.
Select previous/next folder/genre/
artist /playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB, Streaming.
Accept an incoming call. Select screen display between
modes:
Full screen: Audio
(or telephone if call in progress)/
In a window: Audio (or telephone
if call in progress) - Time or Trip
computer.
Long press: black screen (DARK).
* Depending on model. Selection of FM / DAB / AM*
wavebands.
Page 411 of 444
409
The Ambience, Treble and Bass audio
se ttings are different and independent
for each sound source.
On-board audio: Arkamys
© Sound
Staging optimises sound distribution in
the the passenger compartment. The distribution (or spatialisation using
the Arkamys
© system), is an audio
process which allows the sound quality
to be improved according to the setting
chosen, corresponding to the position
of the listeners in the vehicle.
Audio settings
Screen C
Press ¯ to display the audio settings
menu.
The settings available are:
-
A
mbience,
-
B
ass,
-
T
reble,
-
L
oudness,
-
D
istribution: Personalised or Driver,
-
L
eft / right balance,
-
F
ader (front / rear balance),
-
A
uto. volume. Select and confirm "
Other
settings… " to display the next
setting in the list.
Audio and Telematics
Page 414 of 444

QUESTIONANSWER SOLUTION
There is a difference in
sound quality between the
different audio sources
(radio, CD...). For optimum sound quality, the audio settings (Volume, Bass,
Treble, Ambience, Loudness) can be adapted to the different sound
sources, which may result in audible differences when changing
source (radio, CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the
loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
If the bass and treble
settings are modified,
the ambience selected is
cancelled. The selection of an ambience imposes specific bass and treble
settings.
To obtain the desired sound quality, modify the
treble and bass settings or select a pre-defined
ambience setting.
If the ambience setting
is changed, the previous
settings for treble and
bass are cancelled.
If the "Driver" / "All
passengers" distribution
is modified, the balance
settings are cancelled. Choosing a distribution setting imposes a specific balance setting.
Modifying one without the other is not possible.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
When changing the
balance setting, the
"Driver" / "All passengers"
distribution is cancelled.
Frequently asked questions
The following tables contain answers to the most frequently asked questions.
Page 416 of 444

QUESTIONANSWER SOLUTION
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
p l ay.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment. -
C
heck that the CD is inserted in the player
the right way up.
-
C
heck the condition of the CD: the CD
cannot be played if it is too damaged.
-
C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-
T
he audio equipment's CD player does not
play DVDs.
-
D
ue to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect my
Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that
the telephone has not been made not visible. -
C
heck that your telephone has Bluetooth
switched on.
-
C
heck in the telephone's settings that it is
" Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone on www.citroen.co.uk (services)
The Bluetooth connection
is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
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415
QUESTIONANSWER SOLUTION
The message "USB
peripheral error"
or "Peripheral not
recognised" is displayed in
the screen. The USB memory stick is not recognised.
The memory stick may be corrupt.
Reformat the memory stick (FAT32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is
not recognised when
connecting to the USB
port. The Apple® player is of a generation that is not compatible with a
USB connection. Connect the Apple® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system.
Connect the device to the 230 V socket, the
12
V
socket or an external power supply.
Caution : ensure that the device does not
transmit a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the
sound cuts momentarily. Some models of telephone prioritise connection with the "hands-
free" profile. Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not
all of the tracks are played. In "Random all" play, the system can only take into account up to
999 tracks.
Audio and Telematics