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The following table groups together the answers to the most frequently asked questions concerning your audio system.
FREQUENTLY ASKED QUESTIONS
218QUESTION
ANSWER SOLUTION
Telephone, Bluetooth
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -
Check that your telephone's Bluetooth
function is switched on.
-
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y
ou can check the compatibility of your telephone
at www.citroen.co.uk (services).
The volume of the
telephone connected
in Bluetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Contacts are not shown
in alphabetical order. Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does
not receive SMS text
messages. The Bluetooth mode on your telephone does not permit sending SMS text
messages to the system.
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FREQUENTLY ASKED QUESTIONS
219
QUESTION
ANSWER SOLUTION
USB, portable player
There is a long waiting
period following the
connection of a US
b
memory stick. When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes.
This phenomenon is normal.
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
Radio
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
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01
MODE
222
FIRST STEPS
On/Off.
Volume (each source is
independent).Select:
-
the next radio frequency up/
down automatically
.
-
the previous/next line in a list or
a menu.
-
the previous/next media folder
.
AM radio buttons 1 to 6: select a preset radio station.
FM buttons 1 to 5: select a preset radio station.
FM list: display the radio stations received.
Long press: preset a radio station.
Back: abandon current operation, up on level in the menu. Display menu and set options.
Rotate: scroll through a list or
change radio station.
Press: confirm the option displayed
in the screen.
Accept an incoming call.
Reject an incoming call.
End call. Select AM, FM and DAB*
wavebands.
Select the BTA (Bluetooth Audio)
and AUX source.
Audio system with Bluetooth®
* Depending on equipment.
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MODE
01
223
On/Off.
Volume (each source is
independent).
Select previous/next media folder.
AM radio buttons 1 to 6: select a preset radio station.
FM radio buttons 1 to 5: select a preset radio station.
FM
list: display the radio stations received.
Long press: preset a radio station.
Back: abandon the current operation, go up one level in a menu. Display menu and set options.
Rotate: scroll through a list or
change radio station.
Press: confirm the option displayed
in the screen.
Select:
-
the next radio frequency up/
down automatically
.
-
the previous/next line in a list or
a menu.
Select
AM and FM
wavebands.
Select the BTA (Bluetooth Audio)
and AUX source.
FIRST STEPS
Audio system
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02
224
STEERING MOUNTED CONTROLS
Short press: Select AM and FM
wavebands and BTA (Bluetooth Audio)
and AUX sources.
Long press: Mute / restore sound from
the radio or pause media sources.
Increase volume.
Decrease volume.
Radio: change to preset radio stations
in ascending order.
Media: next track.
Radio: change to preset radio stations
in descending order.
Media: previous track.Accept an incoming call.
Reject the incoming call.
End the call in progress.
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04
229
MEDIA
MP3 / USB player
Information and adviceThe system supports USB mass storage devices or Apple
® players
via USB ports. The adaptor cable not supplied.
Control of the peripheral device is with the audio system controls.
Other peripherals, not recognised on connection, must be connected
to the auxiliary socket using a Jack cable (not supplied).
In order to be read, a USB memory stick must be formatted FAT 16
or 32.
The system can alternatively read files via the Bluetooth
® system
and the USB port.
It is recommended that official Apple
® USB cables are used to
ensure correct operation.
The audio system plays files with the extension:
".wma", type Ver7 and Ver8 with bit rate between 48 and 192 Kbps
and type Ver9 with bit rate between 48 and 320 Kbps.
".aac", with bit rate between 16 and 320 Kbps.
".mp3 - MPEG1" with bit rate between 32 and 320 Kbps and
".mp3 - MPEG2" with bit rate between 8 and 160 Kbps.
The sampling rates supported are 11, 22, 44 and 48 KHz.
It is advisable to restrict file names to 20 characters, without using of
special characters (e.g.: " " ? ; ù) to avoid any playing and displaying
problems.
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04
230
Connecting Apple® players
Connect the apple® player to the USb port
using a suitable cable (not supplied).
Play starts automatically
.
Control is via the audio system.
The classifications available are those of the portable device
connected (artists / albums / genres / tracks / playlists / audio
books
/ podcasts).
The default classification used is by artist. To modify the
classification used, return to the first level of the menu then select
the desired classification (playlists for example) and confirm to go
down through the menu to the desired track.
The version of software in the audio system may not be compatible
with the generation of your Apple
® player.
MEDIA
Audio streaming
Streaming allows audio files on your telephone to be played via the
vehicle's speakers.
Connect the telephone: see the " Telephone"
section.
Select "
b luetooth", then "Pairing".
You can also view, activate or deactivate system
settings related to the Bluetooth function.
Press on "MENU" to display the list.
Select "Bluetooth" then press to display the list.
Once connected for streaming, the telephone is considered as a
media source.
If play does not start automatically, it may be necessary to start
audio play from the telephone.
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05
231
TELEPHONE
Pairing a Bluetooth telephone
First connectionFor reasons of safety and because they require prolonged attention
on the part of the driver, the operations for pairing the Bluetooth
mobile telephone to the hands-free system of the audio system must
be carried out with the vehicle stationary.
Select "Pairing" then press to display the system
name and code.
Using the telephone's keypad, enter the PIN
displayed in the screen of the system or confirm in
the telephone the PIN displayed. Press on "Menu" to display the list.
Select "Bluetooth" then press to display the list. Switch on the
b
luetooth function of your telephone
and ensure that it is "visible to all" (telephone
configuration). If the operation fails, we recommend switching the
function Bluetooth of your telephone off and then
on again.
When the pairing procedure has finished
successfully, a screen page with "Connection
successful" appears.
Once the procedure has been successfully
completed, a list appears with the "
TEL" option.
Select "TEL" then press to display the list for
sound settings, contacts and the transfer of your
telephone's history*.
You can then enter the settings for each of these
functions.
You can quit at any time by pressing this button. Press this button to navigate through the telephone
menu.
* If your telephone is fully compatible.