2014 CHRYSLER TOWN AND COUNTRY phone

CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode
before rocking the vehicle. Refer to “Electronic Brake
Control System” in “Starting and Operating” for further
information. Once the vehicle has been freed, press the
ESC Off switch again to restore ESC Onmode.
6
WHAT TO DO IN EMERGENCIES 601

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247–9753
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
672 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
676 IF YOU NEED CONSUMER ASSISTANCE

Radiator (Coolant Pressure)................630
Carbon Monoxide Warning ..................123
Cargo Area Features ...................... .300
Cargo Compartment ...................... .300
Luggage Carrier ....................... .302
Cargo (Vehicle Loading) ....................292
Car Washes ............................ .637
Cellular Phone .......................... .152
Center High Mounted Stop Light ..............657
Certification Label ........................ .544
Chains, Tire ............................ .522
Changing A Flat Tire ...................... .577
Chart, Tire Sizing ........................ .501
Check Engine Light (Malfunction Indicator Light) . .324
Checking Your Vehicle For Safety ..............123
Checks, Safety .......................... .123
Child Restraint ............................96
Child Restraints Child Seat Installation ....................115 Install A LATCH-compatible Child Restraint
....110
Installing Child Restraints Using The Vehicle Seat
Belt .................................112
Lower Anchors And Tethers For Children ......103
Child Safety Locks .........................55
Clean Air Gasoline ....................... .534
Climate Control ......................... .437
Clock ................................. .357
Coat Hook ............................. .292
Coin Holder ............................ .293
Cold Weather Operation ....................465
Compact Disc (CD) Maintenance ..............436
Compact Spare Tire ....................... .516
Compass .............................. .348
Compass Calibration ...................... .348
Compass Variance ........................ .349
Computer, Trip/Travel ..................... .345
Connector UCI................................ .382
682 INDEX

Gasoline, Clean Air....................... .534
Gasoline (Fuel) .......................... .533
Conserving ........................... .344
Gasoline, Reformulated .....................534
Gauges Coolant Temperature .....................329
Fuel ................................ .326
Speedometer ......................... .326
Tachometer ........................... .319
Gear Ranges ............................ .472
Gear Select Lever Override ..................602
General Information ...................... .182
Glass Cleaning .......................... .642
Gross Axle Weight Rating ...................544
Gross Vehicle Weight Rating ..................544
GVWR ................................ .544
Hands-Free Phone (Uconnect®) ...............152Hazard
Driving Through Flowing, Rising, or Shallow
Standing Water ........................ .482
Hazard Warning Flasher ....................563
Headlights Cleaning ............................ .641
Lights On Reminder .....................228
Passing ............................. .233
Time Delay ........................... .227
Washers ............................. .227
Head Restraints ......................... .197
Heated Mirrors .......................... .140
Heater ................................ .437
Heater, Engine Block ...................... .467
High Beam/Low Beam Select (Dimmer) Switch . . . .232
Hill Start Assist .......................... .496
Hitches Trailer Towing ........................ .549
HomeLink® (Garage Door Opener) ............263
10
INDEX 687

Outside Rearview Mirrors...................136
Overhead Console ........................ .259
Overhead Travel Information Center ............259
Overheating, Engine ...................... .329
Owner’s Manual (Operator Manual) .............4
Paint Care ............................. .637
Panic Alarm ..............................26
Parking Brake ........................... .485
ParkSense® System, Rear ....................248
Pedals, Adjustable ........................ .241
Personal Settings ......................... .350
Pets, Transporting .........................119
Phone, Cellular .......................... .152
Phone, Hands-Free (Uconnect®) ...............152
Placard, Tire and Loading Information ..........506
Power Door Locks ............................39
Lift Gate ..............................59 Mirrors
............................. .139
Outlet (Auxiliary Electrical Outlet) ...........276
Seats ............................... .189
Sliding Door ...........................51
Steering ............................. .484
Sunroof ............................. .272
Windows ..............................46
Power Steering Fluid ...................... .660
Pregnant Women and Seat Belts ................80
Preparation for Jacking .....................585
Pretensioners Seat Belts ..............................75
Programmable Electronic Features .............350
Radial Ply Tires ......................... .513
Radiator Cap (Coolant Pressure Cap) ...........630
Radio Operation ......................... .437
Radio Remote Controls .....................435
Rear Air Conditioning ..................... .443
692 INDEX

Recreational.......................... .559
Weight .............................. .550
Towing Assistance ........................ .166
Towing Vehicle Behind a Motorhome ...........559
Traction ............................... .481
Traction Control ......................... .490
Traction Control Switch .....................490
Trailer Sway Control (TSC) ..................496
Trailer Towing .......................... .546
Cooling System Tips .....................558
Hitches ............................. .549
Minimum Requirements ..................552
Tips................................ .557
Trailer and Tongue Weight .................551
Wiring .............................. .556
Trailer Towing Guide ...................... .550
Trailer Weight ........................... .550
Transmission ........................... .635
Automatic ........................... .468Fluid
............................... .635
Transmitter Battery Service (Remote Keyless Entry) . .29
Transmitter, Garage Door Opener (HomeLink®). . . .263
Transmitter, Remote Keyless Entry (RKE) .........22
Transporting Pets .........................119
Tread Wear Indicators ..................... .519
Trip Odometer .......................... .319
Turn Signals ............................ .319
UCI Connector .......................... .382
Uconnect® Advanced Phone Connectivity ..............169
Operation ............................ .154
Phone Call Features .....................161
Phone Features ........................ .164
Things You Should Know About Your Uconnect®
Phone .............................. .171
Uconnect® 130 Operating Instructions Auxiliary Mode ........365
10
INDEX 697

Operating Instructions CD Mode............360
Operating Instructions Radio Mode ..........356
Playing MP3 Files ...................... .362
Uconnect® 130 With Satellite Radio Multimedia Satellite Radio .................377
Operating Instructions Radio Mode ..........365
Playing MP3 Files ...................... .374
Uconnect® (Hands-Free Phone) ...............152
Umbrella Holder ......................... .288
Uniform Tire Quality Grades .................677
Universal Consumer Interface (UCI) Connector . . . .382
Universal Transmitter ..................... .263
Unleaded Gasoline ....................... .533
Upholstery Care ......................... .640
Vanity Mirrors .......................... .142
Variance, Compass ....................... .349
Vehicle Certification Label ...................544
Vehicle Identification Number (VIN) .............6Vehicle Loading
......................... .507
Vehicle Modifications/Alterations ...............7
Vehicle Security Alarm Arming ................19
Vehicle Storage .......................... .651
Viscosity, Engine Oil ...................... .616
Voice Command Commands ........................... .184
System Operation ...................... .182
Voice Training ........................ .188
Voice Recognition System (VR) ................182
Warning Flasher, Hazard ....................563
Warning Lights (Instrument Cluster Description) . . .319
Warnings and Cautions .......................6
Warranty Information ..................... .674
Washer Adding Fluid ......................... .625
Washing Vehicle ......................... .637
698 INDEX