
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealer, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 491

About Your Brakes....................... .327
ABS (Anti-Lock Brake System) ................329
Accessory Delay, Power ......................12
Adding Engine Coolant (Antifreeze) ............444
Adding Fuel ............................ .379
Adding Washer Fluid ..................... .438
Additives, Fuel .......................... .373
Airbag ..................................57
Airbag Deployment ........................66
Airbag Light .............................63
Airbag Maintenance ........................67
Airbag, Side ..............................60
Airbag, Window (Side Curtain) ................62
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .432
Air Conditioner Maintenance .................435
Air Conditioning ......................... .283
Air Conditioning Controls ...................283
Air Conditioning Filter .....................295
Air Conditioning, Operating Tips ..............296Air Conditioning Refrigerant
.................435
Air Conditioning System ....................283
Air Pressure, Tires ........................ .350
Alarm System (Security Alarm) ................18
Alterations/Modifications, Vehicle ...............7
Antenna, Satellite Radio .....................270
Antifreeze (Engine Coolant) ..................443
Disposal ............................. .446
Anti-Lock Brake System (ABS) ................329
Anti-Lock Warning Light ....................329
Anti-Theft Security Alarm (Theft Alarm) ..........18
Appearance Care ........................ .454
Ashtray ............................... .204
Assistance Towing ........................ .143
Auto Down Power Windows ..................36
Automatic Dimming Mirror ..................125
Automatic Door Locks ......................33
Automatic Oil Change Indicator ...............225
Automatic Temperature Control (ATC) ..........287
500 INDEX

Certification Label........................ .382
Chains, Tire ............................ .360
Changing A Flat Tire ...................... .400
Chart, Tire Sizing ........................ .339
Check Engine Light (Malfunction Indicator Light) . .426
Checking Your Vehicle For Safety ...............92
Checks, Safety ............................92
Child Restraint ............................70
Cigar Lighter ........................... .204
Clean Air Gasoline ....................... .371
Cleaning Wheels .............................. .456
Climate Control ......................... .283
Clock ................................. .247
Cold Weather Operation ....................302
Compact Disc (CD) Maintenance ..............282
Compact Spare Tire ....................... .355
Compass .............................. .233
Compass Calibration ...................... .240Compass Variance
........................ .241
Computer, Trip/Travel ..................... .239
Connector UCI................................ .273
Universal Consumer Interface (UCI) ..........273
Console ............................... .206
Console, Floor .......................... .206
Contract, Service ......................... .493
Convertible ............................ .101
Convertible Top ......................... .101
Coolant Pressure Cap (Radiator Cap) ...........445
Cooling System .......................... .442
Adding Coolant (Antifreeze) ...............444
Coolant Capacity ...................... .477
Coolant Level ......................... .442
Disposal of Used Coolant .................446
Drain, Flush, and Refill ...................443
Inspection ........................... .446
Points to Remember .....................447
502 INDEX

Electronic Speed Control (Cruise Control)........189
Electronic Stability Control (ESC) ..............333
Electronic Vehicle Information Center (EVIC) ......235
Emergency, In Case of Jacking .............................. .400
Jump Starting ..........................411
Towing ............................. .418
Emission Control System Maintenance ..........426
Engine ................................ .423
Air Cleaner .......................... .432
Block Heater ......................... .302
Break-In Recommendations .................91
Checking Oil Level ..................... .429
Compartment ......................... .424
Compartment Identification ................424
Coolant (Antifreeze) .....................442
Cooling ............................. .442
Exhaust Gas Caution .....................92
Fuel Requirements ..................... .370Jump Starting
..........................411
Oil................................. .429
Oil Change Interval ..................... .225
Oil Filler Cap ......................... .423
Oil Selection .......................... .430
Oil Synthetic ......................... .432
Overheating .......................... .398
Starting ............................. .301
Temperature Gauge ..................... .218
Engine Oil Viscosity ...................... .431
Engine Oil Viscosity Chart ...................431
Enhanced Accident Response Feature ............65
Entry System, Illuminated ....................21
Ethanol ............................... .371
Event Data Recorder ........................69
Exhaust Gas Caution ........................92
Exhaust System ...........................92
Extender, Seat Belt .........................57
504 INDEX

Exterior Lights............................96
Fabric Care ............................. .457
Filler Location Fuel ....................... .218
Filters Air Cleaner .......................... .432
Air Conditioning ...................... .295
Automatic Transmission ..................453
Engine Oil ........................... .432
Engine Oil Disposal .....................432
Flashers ............................... .398
Hazard Warning ....................... .398
Turn Signal ............................96
Flash-To-Pass ........................... .181
Flexible Fuel Vehicles Cruising Range ........................ .378
Engine Oil ........................... .377
Fuel Requirements ..................... .375
Maintenance .......................... .378Replacement Parts
...................... .378
Starting ............................. .378
Fluid Capacities ......................... .477
Fluid Leaks ..............................96
Fluid Level Checks Automatic Transmission ..................451
Brake ............................... .448
Cooling System ........................ .442
Engine Oil ........................... .429
Power Steering ........................ .326
Fluids, Lubricants and Genuine Parts ...........478
Fog Lights ............................. .181
Fog Light Service ........................ .475
Freeing A Stuck Vehicle .....................416
Fuel .................................. .370
Adding ............................. .379
Additives ............................ .373
Clean Air ............................ .371
Ethanol ............................. .371
10
INDEX 505

Maintenance Free Battery....................433
Maintenance Procedures ....................428
Maintenance Schedule ..................... .482
Malfunction Indicator Light (Check Engine) .......230
Manual, Service ......................... .496
Map/Reading Lights ...................... .183
Master Cylinder (Brakes) ....................448
Memory Feature (Memory Seat) ...............171
Methanol .............................. .371
Mini-Trip Computer ...................... .233
Mirrors ............................... .124
Automatic Dimming .....................125
Electric Powered ....................... .126
Electric Remote ........................ .126
Heated .............................. .127
Outside ............................. .127
Rearview ............................ .124
Vanity .............................. .128
Modifications/Alterations, Vehicle ...............7Monitor, Tire Pressure System
................362
Mopar Parts ............................ .427
MTBE/ETBE ........................... .371
New Vehicle Break-In Period ..................91
Occupant Restraints ........................40
Occupant Restraints (Sedan) ..................60
Octane Rating, Gasoline (Fuel) ................370
Odometer .............................. .222
Trip ................................ .222
Oil Change Indicator ...................... .225
Oil Change Indicator, Reset ..................225
Oil, Engine ............................. .429
Capacity ............................ .477
Change Interval ....................... .225
Checking ............................ .429
Dipstick ............................. .429
Disposal ............................. .432
510 INDEX

Safety Checks Outside Vehicle.................95
Safety Defects, Reporting ....................495
Safety, Exhaust Gas .........................92
Safety Information, Tire .....................338
Safety Tips ...............................92
Satellite Radio Antenna .....................270
Schedule, Maintenance .....................482
Seat Belt Maintenance ..................... .459
Seat Belt Reminder .........................56
Seat Belts ................................40
And Pregnant Women .....................57
Child Restraint ..........................70
Extender ..............................57
Front Seat .............................44
Inspection .............................93
Operating Instructions ....................45
Pretensioners ...........................51
Rear Seat ..............................44
Reminder ............................ .219Untwisting Procedure
.....................49
Seats ................................. .165
Adjustment .......................... .165
Easy Entry ........................... .171
Heated .............................. .167
Height Adjustment ..................... .166
Lumbar Support ....................... .170
Memory ............................. .171
Power .............................. .166
Reclining ............................ .169
Seatback Release ....................... .171
Tilting .............................. .166
Security Alarm (Theft Alarm) ..................18
Selection of Coolant (Antifreeze) ...............478
Sentry Key (Immobilizer) ....................15
Sentry Key Programming ....................17
Service Assistance ........................ .491
Service Contract ......................... .493
Service Manuals ......................... .496
10
INDEX 513