2014 CHEVROLET TRAVERSE service

Black plate (18,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-18 Infotainment System
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info:No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
SiriusXM subscription needs to be
reactivated. Contact SiriusXM at
www.siriusxm.com or 1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight-digit radio ID label. This
label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer. Check XM Receivr:
If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Satellite Radio (Radio
with Touchscreen)
Satellite Radio
Vehicles with a valid SiriusXM®
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
For more information, see
www.siriusxm.com or call
1-866-635-2349 (U.S.) and
www.xmradio.ca or call
1-877-209-0079 (Canada).

Black plate (19,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-19
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen. SiriusXM may update the
background picture at any time.
SiriusXM Categories
SiriusXM stations are organized in
categories.
Adding or Removing SiriusXM
Categories
Using the home page:
1. Press the Settings screen buttonon the Home Page.
2. Select XM Categories.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Press “Show All XM Categories” to
restore all SiriusXM categories.
Using the XM playing screen:
1. Press the Menu screen button.
2. Select XM Categories. 3. Select or deselect a category.
A checkmark will indicate that
the category is selected.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 (U.S.),
and 1-877-209-0079 (Canada).
XM Updating: The encryption code
in the receiver is being updated. No
action is required.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.
Channel Off Air: This station is not
currently in service.
Channel Unauth: This station is
blocked or cannot be received.
Channel Unavailable: This
previously assigned station is no
longer assigned.
No Artist Info: No artist
information is available at this time
on this station. No Title Info:
No song title
information is available at this time
on this station.
No CAT Info: No category
information is available at this time
on this station.
No Information: No text or
informational messages are
available at this time on this station.
No XM Signal: The vehicle may be
in a location where the SiriusXM
signal is being blocked. When the
vehicle is moved into an open area,
the signal should return.
CAT Not Found: There are no
stations available for the selected
category.
XM Radio ID: If tuned to station 0,
this message alternates with the
SiriusXM radio eight-digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to station 0,
there could be a receiver fault.
Consult with your dealer.

Black plate (20,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-20 Infotainment System
XM Not Available:If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.

Black plate (42,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-42 Infotainment System
1. Pressb/g.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press
b/g.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.

Black plate (4,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Variable Effort Steering
Some vehicles have a steering
system that varies the amount of
effort required to steer the vehicle in
relation to the speed of the vehicle.
The amount of steering effort
required is less at slower speeds to
make the vehicle more
maneuverable and easier to park. At
faster speeds, the steering effort
increases to provide a sport-like feel
to the steering. This provides
maximum control and stability.If the vehicle seems harder to steer
than normal when parking or driving
slowly, there may be a problem with
the system. You will still have power
steering, but steering will be stiffer
than normal at slow speeds. See
your dealer for service.
Hydraulic Power Steering
This vehicle has hydraulic power
steering. It may require
maintenance. See
Power Steering
Fluid on page 10-18.
If power steering assist is lost
because the engine stops, or there
is a system malfunction, the vehicle
can be steered but may require
increased effort. See your dealer if
there is a problem.
{Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds,
(Continued)
Caution (Continued)
damage may occur to the power
steering system and there may be
loss of power steering assist.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable, steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.

Black plate (7,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Driving and Operating 9-7
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.

Black plate (15,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Driving and Operating 9-15
Ignition Positions
The ignition switch has four different
positions.
In order to shift out of P (Park), the
ignition must be in ON/RUN or ACC/
ACCESSORY and the brake pedal
must be applied.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
((STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9-19.
This position locks the ignition,
transmission, and the steering
wheel when the key Is removed
from the ignition. The key can be
removed in LOCK/OFF. The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.

Black plate (16,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
9-16 Driving and Operating
3. Come to a complete stop, shiftto P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-27.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
ACC (ACC/ACCESSORY): This is
the position in which you can
operate the electrical accessories or
items plugged into the accessory power outlets. This position unlocks
the ignition and steering wheel. Use
this position if the vehicle must be
pushed or towed.
R(ON/RUN):
This position can be
used to operate the electrical
accessories and to display some
instrument panel warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position. If you leave the key in the
ACC/ACCESSORY or ON/RUN
position with the engine off, the
battery could be drained. You may
not be able to start the vehicle if the
battery is allowed to drain for an
extended period of time.
/(START): This is the position
that starts the engine. When the
engine starts, release the key. The
ignition switch will return to ON/RUN
for driving.
Key Lock Release
The vehicle has an electronic key
lock release system. This system is
to prevent ignition key removal
unless the shift lever is in P (Park).
The key lock release will not work if
the battery is charged less than
9-volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting on page 10-66
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.