2014 CHEVROLET TRAVERSE service

Black plate (13,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Keys, Doors, and Windows 2-13
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lowerthe driver side window, and open
the driver door.
2. Press
Q.
3. Get out of the vehicle, close the door, and wait for the security
light to go out.
4. Reach in through the window, unlock the door with the manual
door lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should, but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10-29.
If the alarm does not sound or the
headlamps do not flash, see your
dealer for service.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light comes on if there
is a problem with arming or
disarming the theft-deterrent
system. When the PASS-Key III+ system
senses an incorrect key, the vehicle
does not start. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel comes on when trying to start
the vehicle, there may be a problem
with the theft-deterrent system. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key and check
the fuses. See
Fuses and Circuit
Breakers on page 10-29 for
additional information. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer who can
service the PASS-Key III+ to have a
new key made. In an emergency,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13-5.

Black plate (14,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
2-14 Keys, Doors, and Windows
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
to the vehicle. The following
procedure is for programming
additional keys only. If all currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the already programmed key in the ignition and start the
engine. If the engine does not
start, see your dealer for service. 3. After the engine has started, turn
the key to LOCK/OFF, and
remove the key.
4. Insert the key to be programmed and turn it to the ON/RUN
position within five seconds of
the original key being turned to
the LOCK/OFF position.
The security light turns off once
the key has been programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If the PASS-Key III+ key is lost or
damaged, see your dealer or a
locksmith to have a new key made.
The SERVICE THEFT
DETERRENT SYSTEM message
displays on the Driver Information
Center (DIC) when there is a
problem with the theft-deterrent
system. See Security Messages on
page 5-39 for additional information.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (7,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Seats and Restraints 3-7
2. Press and hold“1”until
two beeps sound.
3. Repeat for a second driver position using “2.”
To recall, press and release “1”or
“2.” The vehicle must be in P (Park).
A single beep will sound. The seat
and outside mirrors will move to the
position previously stored for the
identified driver.
Memory Remote Recall
The memory feature can recall the
driver seat and outside mirrors to
stored positions when entering the
vehicle.
To activate, unlock the driver door
with the Remote Keyless
Entry (RKE) transmitter. The driver
seat and outside mirrors will move
to the memory position associated
with the transmitter used to unlock
the vehicle.
This feature is turned on or off using
the vehicle personalization menu.
See Vehicle Personalization (With
DIC Buttons) on page 5-42. To stop recall movement, press one
of the power seat controls, memory
buttons, or the power mirror buttons.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.
S(Easy Exit Driver Seat):
Press
to activate the recall. The vehicle
must be in P (Park). If this feature is programmed on in
the vehicle personalization menu,
automatic seat movement occurs
when the ignition key is removed.
A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press
Sagain until the seat
is all the way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See Vehicle Personalization (With
DIC Buttons) on page 5-42.

Black plate (29,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Seats and Restraints 3-29
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
You can lock the doors, and turn off
the interior lamps and hazard
warning flashers by using the
controls for those features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13-13 andEvent Data
Recorders on page 13-14.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.
United States

Black plate (31,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Seats and Restraints 3-31
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if:
.The front outboard passenger
seat is unoccupied.
.The system determines that an
infant is present in a child
restraint.
.A front outboard passenger
takes his/her weight off of the
seat for a period of time.
.There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag,
the off indicator will light and stay lit
as a reminder that the airbag is off.
See Passenger Airbag Status
Indicator on page 5-15.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
anytime the system senses that a person of adult size is sitting
properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the on indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person’
s seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a safety belt properly —
whether or not there is an airbag for
that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
(Continued)
Warning (Continued)
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. SeeAirbag Readiness
Light on page 5-15 for more
information, including important
safety information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.

Black plate (34,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
3-34 Seats and Restraints
{Warning
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13-11.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing
any parts of the front seats, safetybelts, airbag sensing and diagnostic
module, steering wheel, instrument
panel, roof-rail airbag modules,
ceiling or pillar garnish trim,
overhead console, front sensors,
side impact sensors, airbag wiring,
or the front center console if the
vehicle has a front center airbag.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle has a
passenger sensing system that
includes sensors as part of the front
outboard passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim, or; with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the

Black plate (35,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Seats and Restraints 3-35
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System on
page 3-29.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-52 for
additional information.
If your vehicle needs to be modified
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-15.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-24. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Black plate (36,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
3-36 Seats and Restraints
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5-15.Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts.The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
.Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear safety
belt comfort guide. See
“Rear
Safety Belt Comfort Guides”
under Lap-Shoulder Belt on
page 3-16. If the shoulder belt
still does not rest on the
shoulder, then return to the
booster seat.
.Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.