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Black plate (17,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-17
FAV (Favorites):A maximum of
36 stations can be programmed as
favorites using the six softkeys
below the radio station frequency
tabs and by using the radio favorites
page button (FAV button). Press to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or SiriusXM
stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page to
store the station.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set returns.
4. Repeat the steps for each radio station to be stored as a favorite. To set up the number of favorites
pages:
1. Press MENU to display the radio
setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original main
radio screen showing the radio
station frequency tabs and to
begin the process of
programming favorites for the
chosen number of favorites
pages.
SiriusXM Radio Messages
XL (Explicit Language
Channels): These channels, or any
others, can be blocked at a
customer's request, by calling
1-866-635-2349 (U.S) and
1-877-209-0079 (Canada). XM Updating:
The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
SiriusXM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.
Channel Unauth: This channel is
blocked or cannot be received with
your SiriusXM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
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Black plate (18,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-18 Infotainment System
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info:No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
SiriusXM subscription needs to be
reactivated. Contact SiriusXM at
www.siriusxm.com or 1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the XM
Radio eight-digit radio ID label. This
label is needed to activate the
service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer. Check XM Receivr:
If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Satellite Radio (Radio
with Touchscreen)
Satellite Radio
Vehicles with a valid SiriusXM®
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
For more information, see
www.siriusxm.com or call
1-866-635-2349 (U.S.) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
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Black plate (19,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-19
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen. SiriusXM may update the
background picture at any time.
SiriusXM Categories
SiriusXM stations are organized in
categories.
Adding or Removing SiriusXM
Categories
Using the home page:
1. Press the Settings screen buttonon the Home Page.
2. Select XM Categories.
3. Select or deselect a category. A checkmark will indicate that
the category is selected.
Press “Show All XM Categories” to
restore all SiriusXM categories.
Using the XM playing screen:
1. Press the Menu screen button.
2. Select XM Categories. 3. Select or deselect a category.
A checkmark will indicate that
the category is selected.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 (U.S.),
and 1-877-209-0079 (Canada).
XM Updating: The encryption code
in the receiver is being updated. No
action is required.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.
Channel Off Air: This station is not
currently in service.
Channel Unauth: This station is
blocked or cannot be received.
Channel Unavailable: This
previously assigned station is no
longer assigned.
No Artist Info: No artist
information is available at this time
on this station. No Title Info:
No song title
information is available at this time
on this station.
No CAT Info: No category
information is available at this time
on this station.
No Information: No text or
informational messages are
available at this time on this station.
No XM Signal: The vehicle may be
in a location where the SiriusXM
signal is being blocked. When the
vehicle is moved into an open area,
the signal should return.
CAT Not Found: There are no
stations available for the selected
category.
XM Radio ID: If tuned to station 0,
this message alternates with the
SiriusXM radio eight-digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to station 0,
there could be a receiver fault.
Consult with your dealer.
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Black plate (20,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-20 Infotainment System
XM Not Available:If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Multi-Band Antenna
The multi-band antenna is located
on the roof of the vehicle. This type
of antenna is used with the AM/FM
radio, as well as OnStar and the
SiriusXM Satellite Radio Service
System, if the vehicle has these
features. Keep this antenna clear of
snow and ice build up for clear radio
reception. If the vehicle has a
sunroof, the performance of the
radio system may be affected if the
sunroof is open. Loading items onto
the roof of the vehicle can interfere
with the performance of the radio
system and, if the vehicle has this
feature, OnStar. Make sure the
multi-band antenna is not
obstructed.
Page 197 of 430

Black plate (21,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-21
Audio Players
CD Player (Radio without
Touchscreen)
Playing a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
ZEJECT:Press and release to
eject the disc that is currently
playing. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The disc can be removed.
If the disc is not removed, after
several seconds, the disc
automatically pulls back into the
player.
f(Tune): Turn to select tracks on
the CD that is currently playing.
©SEEK or¨SEEK: Press©SEEK to go to the start of the
current track, if more than 10 seconds on the CD have played.
Press
¨SEEK to go to the next
track.
If either arrow is held, or pressed
multiple times, the player continues
moving backward or forward
through the tracks on the CD.
sREV (Fast Reverse): Press
and hold to reverse playback quickly
within a track. Sound will be heard
at a reduced volume. Release to
resume playing the track. The
elapsed time of the track displays.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track. Sound will be
heard at a reduced volume. Release
to resume playing the track. The
elapsed time of the track displays.
RDM (Random): CD tracks can be
listened to in random, rather than
sequential order with the random
setting. To use random, press the
softkey under the RDM label until
Random Current Disc displays.
Press the softkey again to turn off
random play. BAND:
Press to listen to the radio
when a CD is playing. The CD
remains inside the radio for future
listening.
CD/AUX (CD/Auxiliary): Press to
select between CD, or Auxiliary.
.When a CD is in the player, the
CD icon and a message
showing the disc and/or track
number display.
.If an auxiliary input device is not
connected, “No Input Device
Found” displays.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-R(s) or CD-RW(s) in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
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Black plate (22,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-22 Infotainment System
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by grasping the outer edges or the
edge of the hole and the outer edge.
If the surface of a CD is soiled, take
a soft, lint-free cloth or dampen a
clean, soft cloth in a mild, neutral
detergent solution mixed with water,
and clean it. Make sure the wiping
process starts from the center to
the edge.
Care of the CD Player
Do not add any label to a CD; it
could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners for
CDs is not advised.{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD
Messages” later in this section.
Playing an MP3/WMA CD-R or
CD-RW Disc
The radio has the capability of
playing an MP3/WMA CD-R or
CD-RW disc. For more information on how to play an MP3/WMA CD-R
or CD-RW disc, see
MP3 (Radio
with Touchscreen) on page 7-30 or
MP3 (Radio without Touchscreen)
on page 7-25.
CD Messages
Check Disc: Radios with a single
CD player display Check Disc and/
or eject the CD if an error occurs.
Optical Error: The disc was
inserted upside down.
Disk Read Error: A disc was
inserted with an invalid or unknown
format.
Player Error: There are disc LOAD
or disc EJECT problems.
.It is very hot. When the
temperature returns to normal,
the CD should play.
.The road is very rough. When
the road becomes smoother, the
CD should play.
.The CD is dirty, scratched, wet,
or upside down.
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Black plate (23,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
Infotainment System 7-23
.The air is very humid. If so, wait
about an hour and try again.
.There was a problem while
burning the CD.
.The label is caught in the CD
player.
If the CD is not playing correctly for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
CD Player (Radio with
Touchscreen)
The player can be used for CD,
MP3 audio, and Video.
With the vehicle on, insert a disc
into the slot, label side up. The
player pulls it in and begins playing. The system is capable of playing:
.Most audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc. To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is
damaged or improperly loaded,
there is an error and the disc
ejects.
The disc automatically plays once
loaded.
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Black plate (24,1)Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014422) - 2014 - crc - 3/26/13
7-24 Infotainment System
PressZto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
1. Press the Disc screen button on the Home Page or select
the disc.
2. From the Discscreen, press the Menu screen button to display
the menu options.
3. Press to select the desired option.
On the Disc main page a track
number displays at the beginning of
each track. Song, Artist, elapsed
time, and Album information
displays when available.
Use the following controls to play
the disc:
©SEEK:
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for less than eight seconds, it seeks
to the previous track. If longer
than eight seconds, the current
track starts from the beginning.
.Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
SEEK
¨:
.Press to seek to the next track.
.Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
PUSH/SEL (Select): Turn to the
right or left to select the next or
previous track.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.The disc has an invalid or
unknown format.
.The disc is very hot. Try the disc
again when the temperature
returns to normal.
.The road is very rough. Try the
disc again when the road is
smoother.
.The disc is dirty, scratched, wet,
or upside down.
.The air is very humid. Try the
disc again later.
.There was a problem while
burning the disc.
.The label is caught in the player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.