Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Black plate (5,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
INDEX i-5
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-20
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . 10-26
Fast Idle System . . . . . . . . . . . . . . . 9-28
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-79 Changing . . . . . . . . . . . . . . . . . . . 10-80
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-74
Floor Console Storage . . . . . . . . . . 4-4
Floor Mats . . . . . . . . . . . . . . . . . . .10-107 Fluid
Automatic Transmission . . . . 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-30
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 9-42
Power Steering . . . . . . . . . . . . . 10-27
Washer . . . . . . . . . . . . . . . . . . . . . 10-28
Fog Lamps Bulb Replacement . . . . . . 10-40, 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-15
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-67
Four-Wheel Drive . . . . . . . 10-32, 9-42
Four-Wheel-Drive Light . . . . . . . . 5-25
Front Axle . . . . . . . . . . . . . . . . . . . . 10-33
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Cooled . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-72
Additives . . . . . . . . . . . . . . . . . . . . . 9-74
Economy Driving . . . . . . . . . . . . . 1-30
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-76
Filling the Tank . . . . . . . . . . . . . . . 9-75 Fuel (cont'd)
Foreign Countries . . . . . . . . . . . . 9-73
Gasoline Specifications . . . . . . . 9-73
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Low Fuel Warning Light . . . . . . . 5-28
Management, Active . . . . . . . . . . 9-33
Requirements, California . . . . . 9-73
System Messages . . . . . . . . . . . . 5-39
Full-Size Spare Tire . . . . . . . . . . 10-91
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-43
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-44
Instrument Panel Fuse Block . . . . . . . . . 10-48, 10-51
G
Garage Door Opener . . . . . . . . . . 5-52
Programming . . . . . . . . . . . . . . . . . 5-52
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-73
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-16
Engine Oil Pressure . . . . . . . . . . 5-15
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13
Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
i-6 INDEX
Gauges (cont'd)Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-16
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-77
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-39
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-39
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-39
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-39
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-40
High-Beam On Light . . . . . . . . . . 5-29
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-29
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-30
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-29
Highway Hypnosis . . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . . 9-12
Hill Descent Control (HDC) . . . . 9-59
Hill Descent Control Light . . . . . . 5-26
Hill Start Assist (HSA) . . . . . . . . . 9-57
Home Page . . . . . . . . . . . . . . . . . . . . . 7-5
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
Hydraulic Clutch . . . . . . . . . . . . . . 10-18
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ignition Positions . . . . . . . . . . . . . . 9-25
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-37
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-26
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-39
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-18
Internet Radio Pandora . . . . . . . . . . . . . . . . . . . . . . 7-12
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
Black plate (9,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
INDEX i-9
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . 10-10
Engine Oil Life System . . . . . 10-13
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Older Children, Restraints . . . . . 3-37
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-31
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2 OnStar
®System . . . . . . . . . . . . . . . 7-23
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-26
Overheating, Engine . . . . . . . . . . 10-24
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
Pandora Internet Radio . . . . . . . . 7-12
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-30
Shifting Out of . . . . . . . . . . . . . . . . 9-32
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Brake and P (Park)Mechanism Check . . . . . . . . 10-38
Over Things That Burn . . . . . . . 9-33
Parking or Backing
Assistance Systems . . . . . . . . . . 9-64
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-20 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Passenger Sensing System . . . 3-30
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-46
Phone Bluetooth . . . . . . . . 7-32, 7-34, 7-38, 7-43, 7-48
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . 9-106
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-29
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
INDEX i-13
TractionControl System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 5-27
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-27
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-57
Trailer
Sway Control (TSC) . . . . . . . . 9-101
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-14
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-80
Transfer Case . . . . . . . . . . . . . . . . . 9-42
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-34
Fluid, Automatic . . . . . . . . . . . . 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . 5-13
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-22
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-41
U
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-75
Universal Remote System . . . . . 5-52 Operation . . . . . . . . . . . . . . . . . . . . . 5-54
Programming . . . . . . . . . . . . . . . . . 5-52
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . 7-8
USB Port . . . . . . . . . . . . . . . . . . . . . . 7-18
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-11
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-16
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Personalization . . . . . . . . . . . . . . . 5-46
Reminder Messages . . . . . . . . . . 5-44
Remote Start . . . . . . . . . . . . . . . . . . 2-6 Vehicle (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Speed Messages . . . . . . . . . . . . . 5-45
Towing . . . . . . . . . . . . . . . . . . . . . . 10-96
Vehicle Ahead Indicator . . . . . . . 5-26
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-63
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-8
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Voice Recognition . . . . . . . . . . . . . 7-25
Voltmeter Gauge . . . . . . . . . . . . . . 5-16W
Warning Brake System Light . . . . . . . . . . . 5-24
Lane Departure (LDW) . . . . . . . 9-70
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-28 Messages . . . . . . . . . . . . . . . . . . . . 5-45