2014 CHEVROLET SILVERADO 1500 towing

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be

Black plate (10,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
13-10 Customer Information
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-27.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled

Black plate (4,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
i-4 INDEX
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
DoorAjar Messages . . . . . . . . . . . . . . . 5-37
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Drive Belt Routing, Engine . . . . . 12-5
Driver Assistance Systems . . . . 9-62
Driver Information Center (DIC) . . . . . . . . . . . 5-30, 5-32
Driving Assistance Systems . . . . . . . . . . 9-66
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-75
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-28
Highway Hypnosis . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5 Driving (cont'd)
Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-69
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-72
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-99
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-43
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-43
Instrument Panel Fuse Block . . . . . . . . . 10-47, 10-50
Overload . . . . . . . . . . . . . . . . . . . 10-43
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-18
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-21
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-20
Coolant Heater . . . . . . . . . . . . . . . 9-29
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Cooling System . . . . . . . . . . . . . 10-19
Cooling System Messages . . . 5-37
Drive Belt Routing . . . . . . . . . . . . 12-5
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-33
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Oil Life System . . . . . . . . . . . . . 10-13
Oil Messages . . . . . . . . . . . . . . . . . 5-37
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheated Protection Operating Mode . . . . . . . . . . . 10-25
Overheating . . . . . . . . . . . . . . . . 10-23
Power Messages . . . . . . . . . . . . . 5-38
Running While Parked . . . . . . . . 9-33
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-26
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-89
Event Data Recorders . . . . . . . . 13-14

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
i-6 INDEX
Gauges (cont'd)Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-16
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-75
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-38
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-39
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-39
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-39
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-39
High-Beam On Light . . . . . . . . . . 5-29
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-30
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-29
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-29
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-12
Hill Descent Control (HDC) . . . . 9-58
Hill Descent Control Light . . . . . . 5-26
Hill Start Assist (HSA) . . . . . . . . . 9-56
Home Page . . . . . . . . . . . . . . . . . . . . . 7-5
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
Hydraulic Clutch . . . . . . . . . . . . . . 10-17
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ignition Positions . . . . . . . . . . . . . . 9-24
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-37
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-27
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-39
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-18
Internet Radio Pandora . . . . . . . . . . . . . . . . . . . . . . 7-12
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Black plate (10,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
i-10 INDEX
PrivacyRadio Frequency
Identification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-34 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-59
Rear Seats . . . . . . . . . . . . . . 3-10, 3-11
Rear Windows . . . . . . . . . . . . . . . . . 2-21
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12 Records
Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-94
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-6
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . 10-38
Replacement Bulbs . . . . . . . . . . . 10-42
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-36
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-36
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-57
Replacing Safety Belt System Parts after a Crash . . . 3-21
Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-43 Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-29
Reverse Tilt Mirrors . . . . . . . . . . . . 2-17
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-40
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 9-11
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-22
Rotation, Tires . . . . . . . . . . . . . . . . 10-67
Routing, Engine Drive Belt . . . . . 12-5
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-33
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-12Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Extender . . . . . . . . . . . . . . . . . . . . . . 3-20
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-13
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-19
Lap-Shoulder Belt . . . . . . . . . . . . 3-14

Black plate (12,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
i-12 INDEX
Storage AreasCenter Console . . . . . . . . . . . . . . . . 4-3
Floor Console . . . . . . . . . . . . . . . . . 4-4
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-2
Instrument Panel . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-3
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-22
Sunglass Storage . . . . . . . . . . . . . . . 4-3
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . 3-28
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 9-66
Infotainment . . . . . . . . . . . . 7-1, 13-15
Noise Control . . . . . . . . . . . . . . . 10-35
Systems Driver Assistance . . . . . . . . . . . . . 9-62T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-40
Bulb Replacement . . . . . . . . . . 10-41
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Throttle, Adjustable . . . . . . . . . . . . 9-24
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires All-Terrain . . . . . . . . . . . . . . . . . . 10-54
Buying New Tires . . . . . . . . . . . 10-70
Chains . . . . . . . . . . . . . . . . . . . . . . 10-75
Changing . . . . . . . . . . . . . . . . . . . 10-78
Designations . . . . . . . . . . . . . . . 10-56
Different Size . . . . . . . . . . . . . . . 10-72
Dual Rotation . . . . . . . . . . . . . . . 10-69
Full-Size Spare . . . . . . . . . . . . . 10-88
If a Tire Goes Flat . . . . . . . . . . 10-76
Inflation Monitor System . . . . 10-63
Inspection . . . . . . . . . . . . . . . . . . 10-66
Low Profile . . . . . . . . . . . . . . . . . 10-53
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Pressure Light . . . . . . . . . . . . . . . . 5-28
Pressure Monitor System . . . 10-62 Tires (cont'd)
Rotation . . . . . . . . . . . . . . . . . . . . 10-67
Sidewall Labeling . . . . . . . . . . . 10-54
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-58
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-72
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-74
Wheel Replacement . . . . . . . . 10-74
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-69
Winter . . . . . . . . . . . . . . . . . . . . . . 10-53
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-38
Tow/Haul Mode Light . . . . . . . . . . 5-26
Towing
Driving Characteristics . . . . . . . . 9-75
Equipment . . . . . . . . . . . . . . . . . . . . 9-89
General Information . . . . . . . . . . 9-75
Recreational Vehicle . . . . . . . . 10-94
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-78
Trailer Sway Control (TSC) . . . 9-99
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-94
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-28
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-27

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
INDEX i-13
Traction Control/ElectronicStability Control . . . . . . . . . . . . . . 9-56
Trailer Sway Control (TSC) . . . . . . . . . . 9-99
Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-78
Transfer Case . . . . . . . . . . . . . . . . . 9-41
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-34
Fluid, Automatic . . . . . . . . . . . . 10-14
Fluid, Manual . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . 5-13
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-21
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal Bulb Replacement . . . . . . . . . . 10-41U
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-72
Universal Remote System . . . . . 5-52 Operation . . . . . . . . . . . . . . . . . . . . . 5-54
Programming . . . . . . . . . . . . . . . . . 5-52
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . 7-8
USB Port . . . . . . . . . . . . . . . . . . . . . . 7-18
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-11
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-15
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Personalization . . . . . . . . . . . . . . . 5-45
Reminder Messages . . . . . . . . . . 5-44
Remote Start . . . . . . . . . . . . . . . . . . 2-6 Vehicle (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Speed Messages . . . . . . . . . . . . . 5-45
Towing . . . . . . . . . . . . . . . . . . . . . . 10-94
Vehicle Ahead Indicator . . . . . . . 5-27
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-61
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-8
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Voice Recognition . . . . . . . . . . . . . 7-25
Voltmeter Gauge . . . . . . . . . . . . . . 5-16W
Warning Brake System Light . . . . . . . . . . . 5-24
Lane Departure (LDW) . . . . . . . 9-68
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-27 Messages . . . . . . . . . . . . . . . . . . . . 5-45