
Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Keys, Doors, and Windows 2-13
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer.
It is possible for the immobilizer
system to learn new or replacement
keys. Up to eight keys can be
programmed for the vehicle. To
program additional keys, seeKeys
on page 2-1. To program additional
transmitters, see Remote Keyless
Entry (RKE) System Operation on
page 2-3.
Do not leave the key or device that
disarms or deactivates the vehicle
theft system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
If equipped, adjust manual mirrors
by moving the mirror up and down
or left to right to see a little of the
side of the vehicle and to have a
clear view behind the vehicle. Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.
Trailer-Tow Mirrors
If equipped, adjust trailer-tow
mirrors for a clearer view of the
objects behind you. Manually pull
out the mirror head to extend it for
better visibility when towing a trailer.
The lower portion of the mirror is
convex. A convex mirror's surface is
curved to see more from the driver

Black plate (9,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Seats and Restraints 3-9
Heated and Cooled Seat ButtonsShown, Heated Seat Buttons Similar
If equipped, the buttons are on the
center stack. To operate, the engine
must be running.
Press
Ito heat the driver or
passenger seatback only.
Press
Jto heat the driver or
passenger seat cushion and
seatback.
Press
Ato cool the driver or
passenger seat. The indicator light on the button
comes on when this feature is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high, their level may automatically
be lowered.
Remote Start Auto Heated and
Cooled Seats
During a remote start, the heated or
cooled seats can be turned on
automatically. When it is cold
outside, the heated seats turn on,
and when it is hot outside the
cooled seats turn on. The heated or
cooled seats are canceled when the
ignition is turned on. Press the
heated or cooled seat button to use
the heated or cooled seats after the
vehicle is started.
The heated or cooled seat indicator
lights do not turn on during a remote
start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated or cooled seats will not
turn on during a remote start unless
they are enabled in the vehicle
personalization menu. See
Remote
Vehicle Start on page 2-6 and
Vehicle Personalization on
page 5-44.

Black plate (36,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
5-36 Instruments and Controls
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument cluster. SeeCharging
System Light on page 5-21. Driving
with this problem could drain the
battery. Turn off all unnecessary
accessories. Have the electrical
system checked as soon as
possible. See your dealer.
TRANSPORT MODE ON
This message is displayed when the
vehicle is in transport mode. Some
features can be disabled while in
this mode, including Remote
Keyless Entry (RKE), remote start,
and the vehicle alarm system. Take
the vehicle to your dealer for service
to turn transport mode off.
Brake System Messages
BRAKE FLUID LOW
This message is displayed when the
brake fluid level is low. See Brake
Fluid on page 10-29.
SERVICE BRAKE ASSIST
This message may be displayed
when there is a problem with the
brake boost assist system. When
this message is displayed, the brake
boost assist motor might be heard
operating and you might notice
pulsation in the brake pedal. This is
normal under these conditions. Take
the vehicle to your dealer for
service.
SERVICE TRAILER BRAKE
SYSTEM
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
this message displays and a chime
may sound when there is a problem
with the ITBC system. When this message displays, power
is no longer available to the trailer
brakes.
As soon as it is safe to do so,
carefully pull your vehicle over to
the side of the road and turn the
ignition off. Check the wiring
connection to the trailer and turn the
ignition back on. If this message still
displays, either your vehicle or the
trailer needs service. See your
dealer.
See
“Integrated Trailer Brake
Control System” underTowing
Equipment on page 9-89 for more
information.
Compass Messages
Dashes may be displayed if the
vehicle temporarily loses
communication with the Global
Positioning System (GPS).

Black plate (47,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Instruments and Controls 5-47
Select the desired number or select
Auto and the infotainment system
will automatically adjust the number
of favorites shown.
Audible Touch Feedback
This allows Audible Touch
Feedback to be turned on or off.
Select Off or On.
Auto Volume
This feature adjusts the volume
based on vehicle speed and
ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High.
Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater
than this level, the volume is
adjusted to this level. To set the
maximum startup volume, turn the
MENU knob or press + or−to
increase or decrease. Audio Cue Volume
This feature sets the volume of
audio files played at system startup
and shutdown.
Select On, then press + or
−to
increase or decrease the volume.
Vehicle
Select and the following may
display:
.Climate and Air Quality
.Collision/Detection Systems
.Comfort and Convenience
.Lighting
.Power Door Locks
.Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may
display:
.Auto Fan Max Speed
Auto Fan Max Speed
This feature will set the maximum
auto fan speed. Select Low, Medium, or High.
Collision/Detection Systems
Select the Collision/Detection
Systems menu and the following
may be displayed:
.Alert Type
.Parking Assist
Alert Type
This feature will set crash alerts to
beeps or seat vibrations. This
setting affects all crash alerts
including Forward Collision, Lane
Departure Warning, and Parking
Assist alerts.
Select Beeps or Safety Alert Seat.
Parking Assist
If equipped, this feature can assist
in backing up and parking the
vehicle. See Assistance Systems for
Parking or Backing on page 9-63.
Select Off, On, or On with Towbar.

Black plate (49,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Instruments and Controls 5-49
Unlocked Door Anti-lockout
When on, this feature will keep the
driver door from locking when the
door is open. If Off is selected, the
Delayed Door Lock menu will be
available.
Select Off or On.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park)
with an automatic transmission or
when the vehicle is turned off with a
manual transmission.
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.Remote Lock, Unlock, Start
Select and the following may
display:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Remote Start Auto Cool Seats
.Remote Start Auto Heat Seats
.Passive Door Unlock
.Passive Door Lock
.Remote Left in Vehicle Alert
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only. Remote Door Unlock
This allows selection of which doors
will unlock when pressing
Kon the
RKE transmitter.
Select All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn the cooled seats on
when using remote start on
warm days.
Select Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on
cold days.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.

Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-14 Infotainment System
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle. 3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-33 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-37 or
Bluetooth (Overview) on
page 7-31 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-42
or Bluetooth (Voice Recognition
- Base Connected Radio) on
page 7-47.
Unable to Start Pandora
If the device is unable to launch
Pandora:.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.

Black plate (25,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-25
Canceling a Turn-by-Turn Route
If a route is in progress using
OnStar Turn-by-Turn navigation,
and a route is requested using the
vehicle navigation system, a pop-up
is displayed confirming that the
Turn-by-Turn route should be
cancelled.
OnStar Canceling an Embedded
Navigation
OnStar is able to remotely cancel
the vehicle navigation system
routes. If, while connected to
OnStar, an Advisor is requested, all
active vehicle navigation routes in
the vehicle will be cancelled.Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or select the
gon the screen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) on page 9-29.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/29/13
10-6 Vehicle Care
1. Positive (+) Terminal. SeeJump
Starting on page 10-89.
2. Battery on page 10-31.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System on page 10-19.
4. Engine Air Cleaner/Filter on
page 10-18.
5. Automatic Transmission Dipstick (If Equipped). See “How to
Check Automatic Transmission
Fluid” under Automatic
Transmission Fluid on
page 10-14. 6. Remote Negative (–) Location.
See Jump Starting on
page 10-89.
7. Engine Cooling Fans (Out of View). See Cooling System on
page 10-19.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” underEngine
Oil on page 10-10.
9. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil on page 10-10.
10. Brake Fluid Reservoir. See Brake Fluid on page 10-29. 11. Windshield Washer Fluid
Reservoir. See “Adding Washer
Fluid” under Washer Fluid on
page 10-27.
12. Clutch Fluid Reservoir (If Equipped). See Hydraulic
Clutch on page 10-17.
13. Engine Compartment Fuse
Block on page 10-43.