2014 CHEVROLET SILVERADO 1500 phone

Black plate (50,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
5-50 Instruments and Controls
Select All Doors or Driver
Door Only.
Passive Door Lock
This feature can be turned on or off,
or can be used to select feedback
when using the button on the driver
door to lock the vehicle. See
Remote Keyless Entry (RKE)
System Operation on page 2-3.
Select Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle.
Select Off or On.
Bluetooth
Select and the following may
display:
.Pair New Device
.Device Management
.Ringtones
.Voice Mail NumbersPair New Device
Select to pair a new device. See
“Pairing”
in“Infotainment Controls”
under Bluetooth (Infotainment
Controls - Base Radio) on
page 7-33 orBluetooth (Voice
Recognition - Base Radio) on
page 7-37 orBluetooth (Overview)
on page 7-31 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-42 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-46 or
“Pairing” in“Infotainment Controls”
under Bluetooth in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Press to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tones. Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT or press the EDIT
button. Type a new number, then
select SAVE or press the SAVE
button.
Voice
Select and the following may
display:
.Prompt Length
.Audio Feedback Speed
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.

Black plate (1,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-2
Overview . . . . . . . . . . . . . . . . . . . . . . 7-2
Home Page . . . . . . . . . . . . . . . . . . . 7-5
Software Updates . . . . . . . . . . . . . 7-8
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-8
Satellite Radio . . . . . . . . . . . . . . . 7-10
Radio Reception . . . . . . . . . . . . . 7-11
Fixed Mast Antenna . . . . . . . . . 7-12
Multi-Band Antenna . . . . . . . . . . 7-12
Pandora Internet Radio . . . . . . 7-12
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-15
USB Port . . . . . . . . . . . . . . . . . . . . 7-18
SD Card Reader . . . . . . . . . . . . . 7-21
Auxiliary Jack . . . . . . . . . . . . . . . . 7-21
Bluetooth Audio . . . . . . . . . . . . . . 7-22
Navigation
OnStar®System . . . . . . . . . . . . . 7-23
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-25
Phone
Bluetooth (Overview) . . . . . . . . 7-31
Bluetooth (InfotainmentControls - Base Radio) . . . . . 7-33
Bluetooth (Voice Recognition - Base Radio) . . . . . . . . . . . . . . . . 7-37
Bluetooth (Infotainment Controls - Base Connected
Radio) . . . . . . . . . . . . . . . . . . . . . . 7-42
Bluetooth (Voice Recognition - Base Connected Radio) . . . . 7-47
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 7-48
Introduction
Infotainment
Read the following pages to
become familiar with the
infotainment system featured in this
owner manual.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment features can
cause a crash resulting in injury
or death. Do not give extended
attention to infotainment tasks
while driving. Focus your attention
on driving and limit glances to the
instrument cluster or center stack
screens. Use voice guidance
whenever possible.
The infotainment system has built-in
features intended to help with this
by disabling some functions when

Black plate (2,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-2 Infotainment System
driving. Some functions may gray
out when the vehicle is moving,
indicating they are unavailable.
All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation
and buttons on the faceplate.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command for vehicles equipped
with phone capability.See
Defensive Driving on page 9-3.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See Retained Accessory Power
(RAP) on page 9-29.
The base radio and base radio with
connectivity information is included
in this manual. See the infotainment
manual for information on the
uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.
Overview
Infotainment System Overview
The infotainment system is
controlled by using the buttons on
the faceplate and steering wheel
controls, if equipped. See Steering
Wheel Controls on page 5-3.

Black plate (6,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-6 Infotainment System
CD (if equipped), USB/iPod, AUX
Input, SD card reader (if equipped),
and Bluetooth Audio (if equipped).
SeeAM-FM Radio on page 7-8,
Satellite Radio on page 7-10, CD
Player on page 7-15, Auxiliary Jack
on page 7-21, and Bluetooth Audio
on page 7-22.
PHONE: Select the PHONE screen
icon to display the Phone main
page. See Bluetooth (Infotainment
Controls - Base Radio) on
page 7-33 orBluetooth (Voice
Recognition - Base Radio) on
page 7-37 orBluetooth (Overview)
on page 7-31 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-42 or
Bluetooth (Voice Recognition - Base
Connected Radio) on page 7-47.
NAV (Navigation, If Equipped):
Select the NAV screen icon to
display the OnStar Turn-by-Turn
Navigation. See “OnStar Overview”
in OnStar, if equipped. SETTINGS:
Select the SETTINGS
screen icon to display the Settings
main page. See “Setting Radio
Preferences” following.
Pandora (If Equipped)
Select the PANDORA icon to begin
Pandora. See Pandora Internet
Radio on page 7-12.
Setting Radio Preferences
Select the SETTINGS screen icon
to display the Settings menu and
the following may display:
Time and Date: SeeClock on
page 5-5.
Language (Current Language):
This will set the display language in
the radio and instrument cluster.
Select to display a list of languages.
Select
oBACK to go back to the
previous menu. Valet Mode:
Using the circular numeric keypad,
enter a four-digit code:
1. Turn the MENU knob to highlight
a number.
2. Press the MENU knob to select it. Do this for each one of the
four digits. Select Enter to go to
the confirmation screen.
3. Re-enter the four-digit code. Select LOCK to lock the system.
4. Enter the four-digit code to unlock the system. Select
oBACK to go back to the
previous menu.
Radio: See“Radio Setup” later in
this section.
Vehicle: SeeVehicle
Personalization on page 5-45.
Display: Press the MENU knob to
turn the display on or off.
Return to Factory Settings: See
“Return to Factory Settings” later in
this section.

Black plate (11,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-11
Loading XM:The audio system is
acquiring and processing audio and
text data. No action is needed.
Channel Off Air: This station is not
currently in service.
Channel Not Authorized: This
station is blocked or cannot be
received.
Channel Not Available: This
previously assigned station is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the SiriusXM signal
is being blocked. When the vehicle
is moved into an open area, the
signal should return.
XM Radio ID: When tuned to
station 0, it displays the SiriusXM
eight-digit radio ID label. This label
is needed to activate the service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference with the
radio. Unplug the phone or turn it off
if this happens.

Black plate (12,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-12 Infotainment System
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.
Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The roof antenna is for OnStar®,
SiriusXM®Satellite Radio, and GPS
(Global Positioning System), if the
vehicle has these features. Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.
Pandora Internet Radio
If equipped, Pandora®is a free
Internet radio service that streams
personalized radio stations based
on artists, tracks, genres, and
comedians. Create stations using
the Pandora website or Smartphone
application, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com. Pandora may
not be available in Canada or
Mexico.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android®or
BlackBerry®through Bluetooth. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls -
Base Radio) on page 7-33 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-37 orBluetooth
(Overview) on page 7-31 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-42 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-47. For first time
use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and the system will display
“Acquiring Pandora Radio Station.”
Launch times can be significant.

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-13
Using the iPhone
1. Plug the device into the USBport. The phone screen must be
unlocked.
2. Launch Pandora from the Home Page by selecting the
Pandora icon.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora by selecting Pandora on the Home Page.
If nothing happens when the
available Pandora screen button is
selected, download the latest
Pandora application and retry. The login screen may display on the
device.
Pandora Menus
Select Menu on the Pandora
main page.
Pandora has a menu with the
following:
Tone Settings:
Select to adjust the
tone settings. See AM-FM Radio on
page 7-8.
Bookmark Artist: Select to
bookmark the artist.
Bookmark Song: Select to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 7-8.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.}(Bookmarks): When selected
during a track, a choice displays to
bookmark the artist or track. This
sends the bookmark to the Pandora
account.
,(Thumbs Down): When
selected, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
-(Thumbs Up): When selected,
Pandora stores this information and
-is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When selected,
Pandora changes to the next track.
rorj(Play/Pause): Select to play
or pause playback.

Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-14 Infotainment System
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,or next
arrow will not skip the currently
playing track, but the
,feedback
will be recorded.
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle. 3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 7-21 or
Bluetooth (Infotainment Controls
- Base Radio) on page 7-33 or
Bluetooth (Voice Recognition -
Base Radio) on page 7-37 or
Bluetooth (Overview) on
page 7-31 orBluetooth
(Infotainment Controls - Base
Connected Radio) on page 7-42
or Bluetooth (Voice Recognition
- Base Connected Radio) on
page 7-47.
Unable to Start Pandora
If the device is unable to launch
Pandora:.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.