2014 CHEVROLET SILVERADO 1500 ESP

Black plate (37,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-37
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5.

Black plate (38,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-38 Infotainment System
4. Start the pairing process on thecell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired” after the
pairing process is complete.
6. Repeat Steps 1−5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name to delete is
unknown, see “Listing All Paired
and Connected Phones.”
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
for which phone to delete.
4. Say the name of the phone to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all available cell
phones were paired. This may need
to be repeated depending on how
many cell phones have been
connected.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
This can be repeated to
connect any of the up to
five paired phones.
.If another cell phone is not
found, the original phone
remains connected.

Black plate (39,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-39
Storing and Deleting Phone
Numbers
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the Destinations
Directory.
Using the “Store”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Store.” 3. Say the entire phone number or
a group of digits all at once with
no pauses, then follow the
directions given by the system to
save a name tag for this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the digits recognized
by the system, say “Verify”at
any time.
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Digit Store.”
3. Say each digit, one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Store,” and then follow the
directions given by the system to
save a name tag for this number. Using the
“Delete”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
g. The system responds
“Ready,” followed by a tone.

Black plate (40,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-40 Infotainment System
2. Say“Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial: This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.” 3. Say the entire number without
pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.” Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”

Black plate (41,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-41
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re-dial”Command
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. After the tone, say “Re-dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressgto answer the call.
.Pressito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressgto answer an incoming
call when another call is active.
The original call is placed
on hold.
.Pressgagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.” 3. Use the
“Dial”or“Call” command
to dial the number of the third
party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g.

Black plate (42,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-42 Infotainment System
2. Say“Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Bluetooth.” 3. Say
“Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all phone pairing
information. For information on how
to delete this information, see
“Deleting a Paired Phone.”
Bluetooth (Infotainment
Controls - Base
Connected Radio)
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-2.
Switching to Handset or
Hands-Free Mode
To switch between handset or
hands-free mode, from the Home
Page select the PHONE to display
Call View.
.While the active call is
hands-free, press the Handset
screen button to switch to the

Black plate (44,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
7-44 Infotainment System
enter the PIN provided in Step 3
or confirm the six-digit code
shown on the display. After the
PIN is successfully entered or
the code is confirmed, the
system responds with“ name> has been successfully
paired” when the pairing process
is complete.
6. If “Chevrolet MyLink” does not
appear, turn the phone off or
remove the phone battery and
retry.
7. If the phone prompts to accept connection or allow phone book
download, select always accept
and allow. The phone book my
not be available if not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones
1. To list all paired devices, from the Home Page turn the MENU
knob, then press to select the
PHONE screen button. 2. Turn the MENU knob and press
to select Manage Phones.
Deleting a Paired Phone
1. From the Home Page, turn the MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob and press to select Manage Phones.
3. Turn the MENU knob to highlight the phone to be deleted.
4. Press the button below the DROP screen button to
disconnect the highlighted
device.
5. Press the button below the DELETE screen button to delete
the highlighted device.
6. A confirmation screen is displayed. Press the button just
below the DELETE screen
button to confirm deletion. Connecting to a Different Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen button
or press the PHONE button on
the faceplate.
2. Turn the MENU knob and press to select Manage Phones.
3. Turn the MENU knob to highlight the phone to be connected.
4. Press the button just below the CONNECT screen button to
connect to the highlighted
device.
Phone Menu
Once a phone is connected and
selected, the following may display:
Recent Calls: Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts: Turn the MENU knob to
highlight Contacts and press to
select.

Black plate (47,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - CRC 3rd Edition - 8/28/13
Infotainment System 7-47
1. When a call is active, press thebutton just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition - Base
Connected Radio)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 7-25 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone. 2. Say
“Dial”or“Call” and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”