
Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-10 Infotainment System
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
To browse the SiriusXM channels:
1. Press the MENU knob.
2. Turn the MENU knob to highlightXM Channel List.
3. Turn the MENU knob to highlight the desired XM Channels.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., and 1-877-209-0079 in
Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. Channel Off Air:
This station is not
currently in service.
Channel Not Authorized: This
station is blocked or cannot be
received.
Channel Not Available: This
previously assigned station is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the SiriusXM signal
is being blocked. When the vehicle
is moved into an open area, the
signal should return.
XM Radio ID: When tuned to
station 0, displays the SiriusXM
eight-digit radio ID label. This label
is needed to activate the service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur

Black plate (30,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-30 Infotainment System
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio. Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA Customers —Visit
www.siriusxm.com or call
1-866-635-2349.
.Canadian Customers —Visit
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada).Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Climate Controls 8-1
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . 8-1
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 8-3
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
1. Fan Control
2. A/C (Air Conditioning)
3. Air Delivery Modes
4. Defrost
5. TEMP (Temperature Control)
6. Recirculation
7. Rear Window Defogger Fan Control:
Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Temperature Control: Turn the
knob clockwise or counterclockwise
to increase or decrease the
temperature setting.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
8-4 Climate Controls
.Select a temperature setting that
is higher in hot weather and
lower in cold weather.
.Turn off the air conditioning
when it is not needed.
.Only use defrost when needed
to clear the windows.
Automatic Operation
The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When the indicator light is on, the
system is in full automatic operation.
If the air delivery mode or fan
setting is manually adjusted, the
auto indicator turns off and displays
will show the selected settings.
To place the system in
automatic mode:
1. Press AUTO. 2. Set the temperature. Allow the
system time to stabilize. Then
adjust the temperature as
needed for best comfort.
To improve fuel efficiency and to
cool the vehicle faster, recirculation
may be automatically selected in
warm weather.
The recirculation light will not come
on when automatically controlled.
Press
hto manually select
recirculation; press it again to select
outside air.
Manual Operation
Driver and Passenger
Temperature Control: The
temperature can be adjusted
separately for the driver and
passenger.
Turn the knob clockwise or
counterclockwise to increase or
decrease the driver or passenger
temperature setting.
SYNC: Press to link all climate
zone settings to the driver settings.
The SYNC indicator light will turn on. When the passenger settings
are adjusted, the SYNC indicator
light is off.
O(On/Off):
Press the knob to turn
the fan on or off.
Fan Control: Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Press AUTO to return to automatic
operation.
Air Delivery Modes: Press
Y,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
Y(Vent): Air is directed to the
instrument panel outlets.
\(Bi-Level): Air is directed to the
instrument panel outlets and the
floor outlets.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Track Events and CompetitiveDriving . . . . . . . . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-15
Ignition Positions (Keyless Access) . . . . . . . . . . . . . . . . . . . . 9-15
Ignition Positions (Key Access) . . . . . . . . . . . . . . . . . . . . 9-17 Starting the Engine . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-23
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-24
Shifting Into Park . . . . . . . . . . . . 9-24
Shifting out of Park . . . . . . . . . . 9-25
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-26
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-26
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-27
Automatic Transmission
Automatic Transmission . . . . . 9-27
Manual Mode . . . . . . . . . . . . . . . . 9-29
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-30
Parking Brake . . . . . . . . . . . . . . . 9-31
Brake Assist . . . . . . . . . . . . . . . . . 9-32
Hill Start Assist (HSA) . . . . . . . 9-33
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-33
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-35
Adaptive Cruise Control . . . . . 9-37
Driver Assistance Systems
Driver AssistanceSystems . . . . . . . . . . . . . . . . . . . . 9-45
Assistance Systems for Parking or Backing . . . . . . . . . 9-46
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . 9-48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 9-48
Active Emergency Braking System . . . . . . . . . . . . . . . . . . . . . 9-51
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-52
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 9-54
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Recommended Fuel . . . . . . . . . 9-56
Gasoline Specifications . . . . . . 9-57
California FuelRequirements . . . . . . . . . . . . . . 9-57
Fuels in Foreign Countries . . . 9-57
Fuel Additives . . . . . . . . . . . . . . . 9-58

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under
Service Vehicle
Messages on page 5-37. See your
dealer if there is a problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-5
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Track Events and
Competitive Driving
Racing, track testing, or competitive
driving may affect the vehicle
warranty. See the warranty manual
before using the vehicle for racing
or other competitive driving.

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-8 Driving and Operating
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, butapply the brakes sooner than when
on dry pavement. See
Antilock
Brake System (ABS) on page 9-30.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program on page 13-5.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.