
Black plate (19,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-19
Key Lock Release
The vehicle is equipped with an
electronic key lock release system.
This system is to prevent ignition
key removal unless the shift lever is
in P (Park).
The key lock release will not work if
the battery is charged less than
9 volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting (with or without
eAssist) on page 10-72orJump
Starting (On-board with eAssist
Only) on page 10-71. If charging or jump starting the
battery does not work, there is a
manual key lock release. Locate the
hole below the ignition lock. Insert a
tool or key into the opening. Locate
the lever, and press it toward the
driver while removing the key from
the ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See
Add-On Electrical Equipment
on page 9-66.
Starting Procedure (Key Access)
1. With your foot off the accelerator pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine
warms. Do not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,

Black plate (20,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-20 Driving and Operating
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking stops after 15 seconds
to prevent cranking motor
damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
ACC/ACCESSORY or
LOCK/OFF.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the(Continued)
Caution (Continued)
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below 0°F or
−18°C), it could be flooded with
too much gasoline. Push the
accelerator pedal all the way to
the floor and hold it there as you
hold the key in START for a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, repeat the
procedure. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Starting Procedure (Keyless
Access)
1. If the vehicle has the Keyless Access system, the Remote
Keyless Entry (RKE) transmitter
must be in the vehicle. Put your
foot on the brake pedal and
push the ENGINE START/STOP
button. When the engine begins
cranking, let go of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.

Black plate (21,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-21
If the transmitter is not in the
vehicle or something is
interfering with the transmitter,
the Driver Information Center
(DIC) will display NO REMOTE
DETECTED. SeeDriver
Information Center (DIC) on
page 5-27.
If the battery in the RKE
transmitter needs replacing, the
DIC displays REPLACE
BATTERY IN REMOTE KEY.
The vehicle can still be driven.
See “Starting the Vehicle with a
Low Transmitter Battery or
Wireless Interference” inRemote
Keyless Entry (RKE) System
Operation on page 2-3.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ENGINE
START/STOP button is pressed,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the vehicle starts. If the engine does
not start and the button is
pressed for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
pressing the ENGINE START/
STOP button a second time.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°Cor 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you press the ENGINE
START/STOP button, for up to a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key or button,
and the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.

Black plate (22,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-22 Driving and Operating
eAssist Automatic Engine
Start/Stop
{Warning
Exiting the vehicle without first
shifting into P (Park) may cause
the vehicle to move. You or others
may be injured. Because the
vehicle has the automatic engine
start/stop feature, the vehicle's
engine might seem to be shut off;
however, once the brake pedal is
released, the engine will start up
again.
Shift to P (Park) and turn the
ignition to LOCK/OFF, before
exiting the vehicle.
eAssist vehicles have an automatic
engine start/stop feature. After the
engine is started and has reached
operating temperature, the auto stop
feature may cause the engine to
turn off when the brakes are applied
and the vehicle comes to a
complete stop. The vehicle may remain in auto stop for up to
two minutes. When the brake is
released or the accelerator pedal
applied, the engine will restart. The
engine will continue to run until the
next auto stop.
AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See
Tachometer on
page 5-13. When the vehicle is
turned off, the tachometer will move
to OFF. If the driver door is opened
while in auto stop mode, a chime
will sound.
There are several conditions that
may prevent an auto stop or cause
an auto start.
The Engine Will Remain
Running When:
.The engine, transmission,
or high voltage battery is not
warmed up yet.
.The outside temperature is less
than −20°C (−4°F).
.The air conditioning or defrost
system need the compressor to
maintain vehicle comfort. See
Dual Automatic Climate Control
System on page 8-3. The
warmer it is outside, the shorter
the time before the engine is
restarted to provide cabin
cooling. To maximize fuel
economy, use the eco air
conditioning mode.
.The shift lever is in P (Park),
N (Neutral), R (Reverse),
or M (Manual Mode).
.The high voltage battery pack
charge is low.
.The hood is not fully closed.
.Brake pedal pressure is low.
.The malfunction indicator lamp is
on; auto stop may be prevented.
.High humidity is detected.
The Engine Will Restart When:
.The brake pedal is released.
.The accelerator pedal is applied.

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-24 Driving and Operating
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows
.Sunroof (if equipped)
These features continue to work up
to 10 minutes after the ignition is
turned to LOCK/OFF.
The power windows and sunroof will
work until any door is opened.
The radio continues to work until the
driver door is opened.
All these features operate when the
key is in ON/RUN or ACC/
ACCESSORY.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake on page 9-31. 2. Move the shift lever into P (Park)
by holding in the button on the
shift lever and pushing the shift
lever all the way toward the front
of the vehicle.
3. Turn the ignition key to LOCK/OFF.
4. If equipped, remove the key and take it with you. If you can leave
the vehicle with the ignition key
in your hand, the vehicle is in
P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
(Continued)
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park on
page 9-24.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
regular brake pedal down. Then,
see if you can move the shift lever
away from P (Park) without first
pushing the button.
If you can, it means that the shift
lever was not fully locked in
P (Park).

Black plate (25,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-25
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly, then it is difficult to
shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
If you are towing a trailer and
parking on a hill, see Driving
Characteristics and Towing Tips on
page 9-61.
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.Prevent ignition key removal (if
equipped) unless the shift lever
is in P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting (with or
without eAssist) on page 10-72 or
Jump Starting (On-board with
eAssist Only) on page 10-71. To shift out of P (Park):
1. Apply the brake pedal.
2. Place the ignition in ON/RUN.
3. Press the shift lever button.
4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park):
1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, see your dealer.

Black plate (27,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-27
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park on page 9-24
and Engine Exhaust on page 9-26.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9-61.
Automatic
Transmission
P (Park): This position locks the
front wheels. It is the best position
to use when you start the engine
because the vehicle cannot move
easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9-24.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brake pedal then press the shift
lever button before you can shift
from P (Park) while the ignition key

Black plate (31,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-31
Parking Brake
If equipped with an Electric Parking
Brake (EPB), the switch is on the
left side of the instrument panel.
The EPB can always be activated,
even if the ignition is off. To prevent
draining the battery, avoid repeated
cycles of the EPB when the engine
is not running.The system has a red parking brake
status light and an amber parking
brake warning light. See
Electric
Parking Brake Light on page 5-21
and Service Electric Parking Brake
Light on page 5-21. There are also
parking brake-related Driver
Information Center (DIC) messages.
See Brake System Messages on
page 5-31. In case of insufficient
electrical power, the EPB cannot be
applied or released.
Before leaving the vehicle, check
the red parking brake status light to
ensure that the parking brake is
applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Lift up the EPB switch momentarily.
The red parking brake status light
will flash and then stay on once the
EPB is fully applied. If the red
parking brake status light flashes continuously, then the EPB is only
partially applied or there is a
problem with the EPB. A DIC
message will display. Release the
EPB and try to apply it again. If the
light does not come on, or keeps
flashing, have the vehicle serviced.
Do not drive the vehicle if the red
parking brake status light is flashing.
See your dealer. See
Electric
Parking Brake Light on page 5-21.
If the amber parking brake warning
light is on, lift up on the EPB switch
and hold it up. Continue to hold the
switch until the red parking brake
status light remains on. If the amber
parking brake warning light remains
on, see your dealer.
If the EPB is applied while the
vehicle is moving, the vehicle will
decelerate as long as the switch is
held up. If the switch is held up until
the vehicle comes to a stop, the
EPB will remain applied.
The vehicle may automatically apply
the EPB in some situations when
the vehicle is not moving. This is