2014 CHEVROLET IMPALA fuel

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-7
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
13-8 Customer Information
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.

Black plate (13,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-13
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
14-4 OnStar
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple
®,
Android™, and BlackBerry®devices
to check vehicle fuel level, oil life,
or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar Ready,” followed by
a tone.
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store tag>. Does that sound OK?”
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing .”
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-27Jump Starting . . . . . . . . 10-71, 10-72
Load Management . . . . . . . . . . . . . 6-6
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-30
Blade Replacement, Wiper . . . 10-29
Bluetooth
Overview . . . . . . . . . 7-18, 7-20, 7-24
Brake System Warning Light . . . . . . . . 5-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-25 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-30
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-31
System Messages . . . . . . . . . . . . 5-31
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-15
Bulb Replacement . . . . . . . . . . . . 10-35 Halogen Bulbs . . . . . . . . . . . . . . 10-31
Headlamp Aiming . . . . . . . . . . . 10-30
Headlamps . . . . . . . . . . . . . . . . . 10-31
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-31 Bulb Replacement (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-31
License Plate Lamps . . . . . . . 10-34
Taillamps, Turn Signal,
Stoplamps, and
Back-up Lamps . . . . . . . . . . . 10-33
Buying New Tires . . . . . . . . . . . . . 10-58
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-57
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-26
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cargo Management System . . . . . . . . . . 4-3 Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-12
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-63
Charging System Light . . . . . . . . 5-17
Check Engine Light . . . . . . . . . . . . . . . . . . 5-17
IgnitionTransmission Lock . . . . . . . . 10-29
Child Restraints
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-36
Lower Anchors and Tethers for Children . . . . . . . . . 3-41
Older Children . . . . . . . . . . . . . . . . 3-34
Securing . . . . . . . . . . . . . . . . 3-48, 3-51
Systems . . . . . . . . . . . . . . . . . . . . . . 3-38
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-3
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-3
Cluster, Instrument . . . . . . . . . . . . . 5-9
Collision Damage Repair . . . . . . 13-9
Compact Spare Tire . . . . . . . . . . 10-70
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-31
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-3
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 9-33
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-19
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-19
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-33
Courtesy Lamps . . . . . . . . . . . . . . . . 6-4
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-7 Cruise Control . . . . . . . . . . . . . . . . . 9-35
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Cruise Control, Active . . . . . . . . . 9-37
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-2
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-12
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5 Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-4
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 5-26
Ajar Messages . . . . . . . . . . . . . . . 5-32
Delayed Locking . . . . . . . . . . . . . . 2-12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-12
Drive Belt Routing, Engine . . . . . 12-4
Driver Assistance Systems . . . . 9-45
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-27
Driving Assistance Systems . . . . . . . . . . 9-48
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-61
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-27
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-3
E
E85 or FlexFuel . . . . . . . . . . . . . . . 9-58
Electric Parking Brake Light . . . 5-21
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-66
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-36
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-40
Overload . . . . . . . . . . . . . . . . . . . 10-35
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Energy Information . . . . . . . . . . . . 5-27 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-19
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-33
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-26
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Oil Life System . . . . . . . . . . . . . 10-14
Oil Messages . . . . . . . . . . . . . . . . . 5-33
Overheated Protection Operating Mode . . . . . . . . . . . 10-24
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-27
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-19
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-65
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6 Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-63 Changing . . . . . . . . . . . . . . . . . . . 10-65
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-58
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-86
Fluid Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-26
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Folding Mirrors . . . . . . . . . . . . . . . . 2-20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . 9-48
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . 3-10

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56Additives . . . . . . . . . . . . . . . . . . . . . 9-58
Economy Driving . . . . . . . . . . . . . 1-27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-60
Filling the Tank . . . . . . . . . . . . . . . 9-59
Foreign Countries . . . . . . . . . . . . 9-57
Gasoline Specifications . . . . . . . 9-57
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-24
Recommended . . . . . . . . . . . . . . . 9-56
Requirements, California . . . . . 9-57
System Messages . . . . . . . . . . . . 5-34
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-36 Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-40
G
Garage Door Opener . . . . . . . . . . 5-46Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-57 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-31
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-31 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-31
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-31
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-25
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . 8-1
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . . 5-25
High-Speed Operation . . . . . . . . 10-51
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-33