
Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-3
Overview
Infotainment System Overview
The infotainment system is controlled by using the buttons on the faceplate
and steering wheel controls. SeeSteering Wheel Controls on page 5-3.
1.q(Favorite Pages)
.Press to scroll backward
through the favorite pages.
2. Buttons 1–5
.Press to select favorite
stations.
.Press and hold to save
favorite stations.
.Press to select options.
3.
r(Favorite Pages)
.Press to scroll forward
through the favorite pages.
4.
O(Power/Volume)
.Press to turn the audio on.
.Press and hold to turn it off.
.When on, press to mute the
system. Press again to
unmute.
.Turn to increase or
decrease the volume.

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-7
Rear Cross Traffic Alert:This
feature will display an alert icon
when cross traffic is detected.
Select Rear Cross Traffic Alert, then
select Off or On.
Return to Factory Settings
Select Return to Factory Settings
and the following list may display:
Restore Vehicle Settings: This
option will restore factory vehicle
personalization settings. Select
Restore Vehicle Settings. A screen
displays stating all vehicle
customization settings will be
restored to the factory settings.
Select Cancel or Continue.
Clear All Private Data: This option
clears all private information from
the vehicle. Select Clear All Private
Data. Select Cancel or Continue. Restore Radio Settings:
This
option will restore factory radio
settings. Select Restore Radio
Settings. A screen displays stating
all personalized radio settings will
be restored back to the factory
settings. Select Cancel or Continue.
English and Metric Unit
Conversion
To change the display units between
English and metric units, see “Units”
under “Settings” inInstrument
Cluster on page 5-9.
Software Updates
See the website for more
information.
In the U.S., see www.chevrolet.com
In Canada, see
www.chevrolet.gm.ca
Radio
AM-FM Radio
Playing the Radio
While on the audio main page,
press the RADIO or MEDIA button
repeatedly to display and scroll
through the available sources: AM,
FM, and SiriusXM
®(if equipped),
CD, USB, SD, and AUX.
The steering wheel controls can
also be used to adjust the volume.
See Steering Wheel Controls on
page 5-3.
AM, FM, SiriusXM (If Equipped)
To select AM, FM, or SiriusXM
(if equipped):
1. Press
{.
2. Turn the MENU knob to highlight the AUDIO screen icon.
3. Press the MENU knob to select.

Black plate (19,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-19
Warning (Continued)
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the buttons on the Instrument
Panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g(Push to Talk): Press to answer
incoming calls or start voice
recognition.
c(End Call): Press to end a call,
reject a call, or cancel an operation.
Press to mute or unmute the
infotainment system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-3.
MENU: Turn to scroll through a list.
Press to select the highlighted list
option.
{(Home Page): Press to go to the
Home Page. See Home Page on
page 7-4. PHONE:
From the Home Page,
select to enter the phone main
menu. See Bluetooth (Infotainment
Controls) on page 7-20 orBluetooth
(Voice Recognition) on page 7-24 or
Bluetooth (Overview) on page 7-18.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.

Black plate (23,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-23
To make a call using the Recent
Calls menu:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob and press
to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls. Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-24 Infotainment System
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.
Ending a Call
To end a call, do one of the
following:
.Press the button just below the
END screen button.
.Presscon the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. When a call is active, press the
button just below the KEYPAD
screen button.
2. Turn the MENU knob to highlight the first digit and press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE screen button.
From the PHONE main menu, turn
the MENU knob to highlight Active
Call and press to select.
Bluetooth (Voice
Recognition)
Using Voice Recognition
To use voice recognition, pressg
on the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “Help”while you
are in a voice recognition menu.
Pairing
Pairing a Phone
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four-digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After the
PIN is successfully entered, the
system prompts you to provide a
name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Climate Controls 8-7
The solar sensor on top of the
instrument panel near the
windshield monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.Air Vents
Center Air Vents
Move the thumbwheels (1) left or
right to open or close off the airflow.
Use the slider knobs (2) on the air
vents to change the direction of the
airflow.Side Air Vents
Move the thumbwheels (1) up or
down to open or close off the
airflow.
Use the slider knobs (2) to change
the direction of the airflow.
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-2 Driving and Operating
E85 or FlexFuel . . . . . . . . . . . . . . 9-58
Filling the Tank . . . . . . . . . . . . . . 9-59
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-60
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-61
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-61
Trailer Towing (eAssist) . . . . . . 9-64
Trailer Towing (All except eAssist) . . . . . . . . . . . . . . . . . . . . 9-64
Towing Equipment . . . . . . . . . . . 9-65
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-66
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under
Service Vehicle
Messages on page 5-37. See your
dealer if there is a problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery